Used Toyota Highlander for Sale in Salem, NH

November 8, 2017 Mr. Gary Jaffarian, President & CEO Jaffarian Automotive Group 600 River Street Haverhill, MA 01832 Subject: Job Performance Recognitions and Commendations Dear Gary: I would like to take this opportunity to thank you and your devoted Management, Sales, Finance, and Service Teams for another great Toyota Leasing experience on 10-26 and 10-27-17, respectively. It was only my second experience leasing an automobile, but your trained team members were quick to assist me and my husband and made the entire procedure more enjoyable and less intimidating. I have been a long time customer of Jaffarian Toyota, and have had all of my past Corolla products, service requests and requirements handled by your dedicated professional team members. Chris Holder, Ryan Honda, Shayne Tate, and Tom Blanchette, (to name only a select few), were wonderful, worked diligently, and went out of their way to accommodate my needs to ensure that my second Leasing experience was, indeed, a good one. As I am disabled and on a fixed income, I would also like to personally express my sincere ???thanks and gratitude" to Chris Holder for his exemplary performance, and the extra concerted effort he afforded me in making sure I received the best possible Leasing experience and pricing for my budget. His efforts were truly invaluable. He even came in on his scheduled day off to guide my Leasing process to a smooth and successful conclusion. He made the customer???s needs his top priority. Gary, once again, my deepest thanks to you, personally, for all of your kindness! I am sorry my husband and I were unable to meet with you in person this time during our visit, but rest assured that we will be returning to Jaffarian Toyota for my next Leased or Purchased vehicle needs, and look forward to our continued association with Jaffarian Toyota. Please take a moment out of your busy schedule to recognize and thank your dedicated Management, Sales, Finance, and Service Teams. Each one of your highly trained team members go out of their way on a daily basis to assist and take care of the individual customer's needs while we are there. That reflects magnanimously on the Jaffarian name and reputation. I love my new 2017 Toyota Sport Plus Special Edition.....You guys (& women) are great! Sincerely, Edna M. Cooke Lynn, MA 01902

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

I live on the North Shore and decided to head to Peabody/Danvers to check out all of the dealerships along the auto mile down there. I told myself I was going to be unbiased and test drive everything. I walked away feeling like I had one, maybe two strong contenders. Jaffarian Volvo in Haverhill was my last stop, and after driving the 2018 XC60, I knew with 100% certainty that was the vehicle I wanted. Upon working on pricing, payments, my trade-in value, etc. Jaffarian didn't have the color combination I wanted... White exterior with some shade of beige inside. Gavin worked the phones for two days reaching out to all of his connections solely to find the color combination I wanted. He kept me in the loop over text, which I genuinely appreciated. I could have easily "settled" on a color I wasn't crazy about--or maybe even left to visit another dealer--but they wanted to make me a long-time customer. Once the car arrived (from Connecticut!) the delivery was seamless. I can't say enough good things about this group. Thank you publicly for your patience and commitment, guys!

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

I cannot say enough nice things about how this buying experience went for my wife Kerry and I. A HUGE thank you goes out to Tommy Jr for all of his help in sourcing the perfect 2016 Tahoe for us and giving us an incredible deal on it. It's my wife's dream vehicle and she is in love with it! Everyone there - Tommy Jr, Jesse, Mark, and Coty were all incredibly friendly and treated us so well. I send all of my friends to MacMulkin and this dealership is the only one I will buy from. Thank you all so much!!

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

I went for an oil change and results that I did not need one. Cody LaFortune, the service consultant help me on the process and told me everything that I needed on the car. I recommend this place they take great care of their customers and I will be there for my next service.

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

This is my 2nd Highlander. It is so easy and comfortable to drive. Third row is handy and plenty of room for 3 children. I'm thankful for the larger cargo space when 3rd row is up compared to 2009 model.

The car has everything I need. Legroom is good, heated seats, USB ports, third row seats. Most helpful is the blindside alerts. Love the way the drivers seat extends for comfort for long legs.

This car met all my needs! It’s very comfortable and has enough leg room to take my Dad anywhere. The whole family loves it! I’m so glad we purchased the Highlander!

Laurie and her service team were excellent as usual. My alternator diabled my car on a Friday and It was repaired on had it back on April 10, 2018. Not bad for a special order part

Good looking car. Drives smooth. Roomy and comfortable inside. My teenage son has plenty of leg room in the back. Love the Bluetooth, 6 CD player, backup camera and steering wheel controls. Screen tells me how many miles I have left in the tank. Only complaint, back seat technically seats 3 ppl. They're bucket seats, not bench, and the middle seat is only wide enough to fit a small, skinny child.

I am a college student here in the area. My parents came from Ohio to help me buy my first car, and after our experience at Woburn Toyota, my family is going to be making the trip from Ohio to purchase all of our future cars! Our sales representative, Ernest Memminger, was patient and friendly, and he worked with us throughout the whole process. He was knowledgable and helped us find the right fit. I chose a 2017 Toyota Corolla SE, and I am very confident in my purchase. The service at Woburn Toyota was great throughout all stages of the buying process. Any dealership that can secure long-term customers from 600+ miles away must be doing something right!

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

I've just bought my 2015 Avalon Ltd.Hybrid from Woburn Toyota. In nearly 50 years of driving and having my cars ('69 Cougar, '73 Celica, '79 Supra, Cressida, '07 Avalon) serviced in several locations in Boston, I've never received anything like the quality customer service I've received from Woburn Toyota. From start to finish: from choosing the vehicle to driving it away, this is a dealership that I would recommend to all of my friends - without hesitation. I would like to thank Robin Duquette, Floor Manager, for greeting me and making sure that I met with the folks that I needed to. I Especially thank Nema Heshmatpour, Sales Consultant for his wonderful, welcoming and outgoing attitude and his professionalism in guiding me through the car-buying process and ensuring that I was conversant in the operation of the car before I finally drove away. Well done Nimo!! Thank you also to Hank Ung, Finance Manager, for making sure that all the "i's" were dotted and all the "t's" were crossed. Woburn Toyota is a stellar dealership!

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

I have been purchasing Toyota's @ Woburn Toyota since 1982, my last three transactions with Robert Fahey (since 2003). I love Robert's no nonsense way of doing business, he listens to what you are looking for and makes sound recommendations. I have never been pressured to purchase any add-on's, and the transactions have gone smoothly from start to delivery. I have recommended Robert to family and friends, and they were just as happy. Update - just picked up my new 2016 Camry XLE, so now I've completed 4 transactions with Robert. Once again, Robert was patient with me as I tested different vehicles, went over all the different lease costs associated with the cars I was considering. All said and done, I was delivered a top of a line car, plates, sticker and a full tank of gas. A satisfied customer!

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

My experience at Woburn Toyota was wonderful especially Jo-Ann who took care of me with Grace and hundred percent attention . The work was done fast and well . The only problem was that I did not receive the call that Jo-Ann left for me telling me the car was ready I called later Ron and I came in at a time that works for me it???s just that I didn???t get that call even though she left me a message so who knows what happen I don???t 😎

Reliability car, beautiful, good gas mileage, perfect for trips. The Limited trim has everything in one I definitely will buy another one. Never disappointed me

Have been buying and servicing my Toyotas from WFM for 20+ years. They are not only the BEST dealership but one of the BEST businesses that I have dealt with (and I am a CPA and deal with hundreds of companies). They are honest, ethical, totally fair and very professional. The service advisors are OVER THE TOP great. Mike is THE most honest, friendliest and most knowledgeable professionals that I have dealt with. I do not typically do these type of reviews, but for WFM, I will make an exception. And, my 2006 Toyota Avalon has 356K miles and has been serviced only at WFM and still running. I just bought a 2017 Avalon from Hany and he was also fantastic. Highly recommend

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.

The new Showroom/Service Center is spotless and appealing. But more to the point, the service people were welcoming and helpful, and since my issue was with tire pressure that turned out to be a simple weather-related phenomenon, they didn't charge me. I'm very pleased with Woburn Toyota, from the beginning when Scott helped me choose and finance my new RAV4, to the few service visits I've had (a few bugs in the beginning because the car was pre-owned, quickly remedied, plus oil change), and Rich Alessi couldn't have been nicer or more helpful yesterday. He alerted me that my rear brakes are just starting to show some wear that will need to be addressed within the next year or so, but he didn't try to push that repair on me -- it was only a courtesy that I appreciated. I do wish in a way that I hadn't had the issue on the day of your Grand Opening, only because of the crowds and noise -- but I appreciated the free lunch I got out of it, and I found a quiet corner behind the building where I could sit on the curb and read while I waited. The veggie burger was good, too!

We take the car on long trips and it's so comfortable and drives smoothly. Good mileage per gallon rate. Plenty of room for luggage and passengers.

My wife and I started looking at Toyotas about three months ago. We at the time did not know what model we specifically wanted but did find a Camry Hybrid and an Prius V III on Actontoyotas website before going to their store. We wanted to test these and browse their lot. We were pre approved at our Credit Union for 40k plenty to buy either car. We met Jack Burke when he calmly approached us and asked if their was anything he could help us with. We went by his desk and sat down and discussed what we were doing "just looking" and wanted to see/ test drive what we saw on their website. We got a introduction by Jack of the features of each car and did our test drives which were unattended (we love that) and brought the cars back after a 20 minute test drive. Upon conclusion we explained again politely we were "just looking" and wanted to take some information with us about the cars we had driven. Jack Burke said "okay that's great let me go get that information for you". And, we left. Over the next 24 hours we got a Thank you email from Jack for visiting the showroom and asked us when we thought we may make a purchase. It was sweet and professional. About 7 weeks went by and after some research and identifying our needs we searched Acton Toyotas certified inventory and found a Black 2013 Prius III with the Solar Roof Package for very reasonable sticker price. We also found a few others in case we did not like the black one. We did a email search and Jacks Thank you email popped up! We called him and made an appointment to visit the showroom and drive these cars. Jacks voicemail had his hours for the day and he was to leave at 5 that day, when I got him on the phone he changed his hours and met us at 6:30 PM! We choose the Black Prius and purchased it that night. We got out a half hour after their posted business hours. Their entire staff were professional and A+ in their customer service. We picked up the Prius, they got us my Navy Vanity plates, did the sticker and Jack took about 35 minutes to help me connect my Bluetooth to the entertainment system and gave me a run through of all the features of our Prius. We are very thankful for Jack and his handling of our consultation and purchase. Never was it pushy or did we feel "this guy needs the sale" instead we felt obligated to do business with this professional organization because they gave us no reason not to.

I was hesitant to give up the RAV-4 I had owned for several years because it was so easy to drive. But my wife and I found we needed a larger vehicle when we both retired as we wanted to start taking more and longer road trips. My wife and I both love the Highlander...everything about it. It has so many safety features that make us feel more comfortable when driving on freeways and also city streets. I love the increased leg room (I'm 6'4") so the seats fit my long legs better. The pearl white color is gorgeous, the overall design is really nice, and the reliability is excellent. We are so happy we purchased the Highlander...our road trips are a great experience in this vehicle.

Rich helped my find and acquire my dream A8L in Glacier White. He took care of every aspect and got it home to Stratham from Texas. Followed it through the Certification process, crossed the T's and dotted the I's. Cathy helped me understand what I needed to know to fly the A8L! What an incredible automobile the A8L is! Can't wait to send customers to Audi Stratham 😎👍🏻

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

I purchased my first car from this dealer about a year ago. The good thing about them is that they are a one-stop shop because they have their own repair shop. So I always do my maintenance with them.

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

I just bought my 5th car from Rebecca and Cambridge Honda and would not go anywhere else. Rebecca is always helpful and thoughtful when discussing buying and/or trading; she does not push nor does she put any pressure on to act. Rebecca understands that buying a new car can be stressful and she is a great guide through the process. Rebecca also takes the time to make sure a person KNOWS the car they are buying in terms of making sure it is exactly what they want/what is good for them. I know this from personal experience having just traded a 2011 Honda CR-V for a 2017 Honda CR-V. The new car is bigger and "fancier" and Rebecca made sure I was comfortable with my choice and guided me through the technology!!!!! Rebecca: you are the best! I love the care I get not only in the purchasing part of Honda, but the service center, as well. I always am completely satisfied with my vehicle service (Thanks, Joe) and know things have been done well. I have recommended several people to Cambridge Honda and they have been just has happy as me. thank you for everything, Pamela Ryan

This is our second highlander, had a 2008 sport and loved it. Never a problem after 165,000 miles. But wanted more safely features of forward collection, blind spot monitors and lane departures alert with back up sensors. Found a limited with these features. Couldn't be happier. Quality built and roomy. Good fuel mileage and well built.

Steve was absolutely fabulous in helping me buy a pre-owned 2012 Prius. He was friendly, instructive, and a pro in car sales. I didn't expect to drive the car off the lot once I decided to buy it, but Steve made that happen! When I came back for inspection, I was in a huge hurry on my lunch break, and Steve was so responsive in helping me get back to an important meeting on time. Many other employees were a part of my car buying experience and they were all very helpful and friendly. What a positive experience! Thank you very much, Steve! No doubt I will be back to work with you and the dealership the next time I'm looking for a car.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car