Used Toyota Prius Prime for Sale in San Rafael, CA

On Thursday, Sept 14th, I called Tyler Toler at Toyota Marin to talk about me possibly purchasing a new car. I had purchased a a car from Tyler about 2 years ago and based on my previous experience,I knew that he would take good care of me. We talked about my options and what cars were available in my price range , Because he had all of my information from my previous purchase , he asked me to email him a few things pertaining to my current car(which I would be trading in),then he promptly emailed me the specs for the potential options, I made a decision, and we were on our way to finalizing my car purchase within an hour or so. We decided to talk the following afternoon.I called him on Friday, very excited about my brand new car. Because I have a very busy schedule, I told Tyler that I'd probably be able to come in on that Saturday or Sunday to finalize everything, and then something I wasn't ready for. happened ; Tyler says "Why don't I have the car delivered to you, TODAY (From Marin to the East Bay,in midday traffic, no less) ??? !!!! I was in shock !! I knew that Toyota Marin provided exemplary customer service , but this was above and beyond anything that I had anticipated. Tyler said he would have Ren Briones drive my car to me and take the old one back. A couple of hours later, Ren was calling me from in front of my apartment complex !!!! The great service continued. Ren, assisted me in cleaning out my old car and transferring all of my things into the new one ! He said that anything that I did't want to leave it in the car and he would dispose of it for me. He the went over all of the amenities that my new car had and showed me how to set things up. we then signed all the documents and it was a done deal. I am now The proud, happy and completely satisfied owner of a brand new 2017 Toyota RAV4 SE !!!!! And I absolutely love it. On a scale of 1 to 10 ,I would give both Tyler and Ren a 1 million for not just doing their jobs but for going out of their way to make me feel like I was their #1 customer. They were both gracious and beyond nice. Sufice it to say, I will be buying my new car at Toyota Marin. Thanks Tyler and Ren. You guys are Awesome.

Say goodbye to Gas if your daily drives is within 20 miles. It has all the modern essential features and technology. Tons of Rebates from Federal, State and even Edison still. Can't go wrong with this car the only thing I wish it could improve is its battery range and only a 4 seater.

Initially I did a general inquiry Keith called to follow up, so I looked online to see other people's reviews of their experiences (note they are consistently outstanding.) spoke to Keith for maybe 15 minutes over the course of a Day or 2 emailed some information then went in to see what he had for me. I got to the dealership to find that Keith and Jay had already worked out 99% of the details I just had to test drive the car to make sure I liked it! Which I did!:) The next morning I went back to sign and give my downpayment, since my income was a bit higher than they thought keith, Jay, and Robert all tried to get me a better interest against all odds... I had never learned/ cared or paid attention to my credit and didn't realized the importance of good credit until recently. Keith genuinely has a passion for taking the opportunity of purchasing a car as setting them up for sincere success and laying it all out giving them the building blocks to improve what ever their situation might be, Jay did everything in his power to implement that plan and modify anything he thought could help. Then came Robert who also definitely uses his power for good, he will get to know you and your situation the whys and why nots that he believes will help him do his job to the best of his ability, you can tell he cares about what he does. Finally Gary, Gary walked me through step by step of my paperwork answered all my questions and even reviewed stuff that I didn't ask about but that are common questions. Very thorough and patient you can tell he likes what he does as well! Even the people I didn't personally encounter but could watch at work while waiting here and there they were all nice, genuine customer service and enjoyed their work! I have referred people to them, I will go back to get my next vehicle from them( when I live in Santa Rosa/ work in Novato so I pass 2 more on my way home! Do not get me wrong I believe in toyota to have great employees at all locations I just felt after reading reviews Keith was best to help me in my situation!) so if you're looking for a car and a wonderful experience I recommend toyota!

Great for short travel in and around town, economical even for long travel. Host of tech yet easy to use for everyone. Fairly roomy and good storage for a mid size car.

This is my favorite dealership out of the ones I have visited. The people here are kind and helpful. There was no pressure and no one tried to push cars on me. Their customer service was professional and casual. All my questions were answered and they took my personal considerations into account. It was overall an efficient and stress-free experience.

I was dead set on buying a plug-in hybrid car. I wanted a car that would use more electricity than the 2004 Prius that was my previous car (one that I had for 14-plus years), but an electric-only car was not practical for the occasional long-range travel that is expected of me. I read about the various plug-in hybrids and narrowed it down to the Chevy Bolt, the Honda Clarity, and the Toyota Prius Prime. After test driving the Chevy and the Honda (local dealers did not have Primes on their lots), I decided to buy a very slightly used Prius Prime from Vroom (whom I recommend, by the way). I love driving this car. Although it has been criticized in some automobile magazines as sluggish, I find it to be quite peppy; in fact, in the "Power" mode, it has a lot of zip. It is super easy to charge at home on 120V. I wish it traveled just a bit further on just electric energy, but if I am careful with my acceleration, I can get back and forth to work two days in a row before needing to charge the car again (a process that takes just 5 hours). Unlike the Chevy, the interior is well made with good quality materials and tight fit and finish. Unlike the Honda, the combustion engine does not sound like a four-stroke engine. I look forward to 14 years with this car.

On June 6, 2018 I bought my first Toyota After driving only Honda for 28 years! The staff were EXCEPTIONAL I was referred to Hilltop Toyota by a friend who was also a faithful Honda driver: I will recommend this dealership to everyone in search of a car Erick was BEYOND patient and answered ALL 174 of my questions!!! What a GREAT EXPERIENCE!!! THANK YOU Hanlees Hilltop!!!

This car is everything I need. The car saves lots of money and my family loves it because it has wide space to travel around with friends and family.

Arranged a meeting date with internet salesman, Henry Pun. Arrived, he greeted me, showed me the vehicles interested in. Let me test drive at my leisure. Arranged excellent financing for me, stood by internet sales price, no tricks or gimmicks. Listened to my desires, not the dealer. Very efficient, friendly and customer oriented. John in financing was excellent to deal with as well. Overall, a painless experience. Would recommend to anyone.

It is a very good car especially for fuel saving, comfort and reliability. I drive 2x as much as the average driver vlocking 24k miles in a year. This is my second prius. I drive the first one to 200,000 miles plus and was enticed to new bluetooth technology for safety and a lot more safety features for increased visibilty, parking assist and other assistive features.

Good service and knowledgeable staff. Frank, our service representative keep us updated on the repairs being performed. After they were completed, the process was explained in detail.

Comfortable ride. Gas mileage is great. The car is a perfect size for me. Lots of extras like USB charger, front and rear cameras, driving efficiency display.

I shopped various Bay Area Honda dealerships for an HR-V, and Auzy at Oakland Honda was by far the most straightforward and responsive sales rep I came across. He was not a high pressure salesman, but worked to get us the best price possible on an HR-V. In fact, his price was so good that a competing dealer advised me to jump on it. Also, as I was driving home from the dealership, I noticed what I thought was a scratch on the windshield. I emailed Auzy and Francis (Oakland Honda's technology specialist) about it, and they were happy to address the issue, which turned out to be a strand of sticky adhesive that was easily removed. All and all, we had a great experience.

This car is extremely efficient for my commuting needs. For being a taller guy this car has plenty of legroom and head height. I really love the gas mileage, and this thing climbs over mountains like a breeze. I love some of the auto features like when you have your high beans on it senses if you are following or of a car is coming head on and automatically lowers your headlights back to low beam. Once the other vehicle has either passed or moved out of the way the headlights automatically turn back up to high beam! Really love it, however I really want the 2018 model, and regret not purchasing it. For now this car has definitely been my go to car for money savings and reliability!

Friendly staff members, repairs were made, I am pleased.

I love everything about this car except the trunk space and the fact that it only has 4 seats. Not using gas for weeks is amazing. The safety sense is fantastic.

The only thing negative is the seats could be a little softer. I kept my gas buys for the 15 months owership and This is a great car and my fuel cost for the 15 months is $.02 per mile.

My 2006 Camry was totaled in a hit and run accident, so I wasn't looking forward to purchasing another car and having a car payment. In the midst of dealing with the frustration of insurance companies and insurance adjusters, the last thing I wanted to do is wheel and deal for a car. However, Ricky listened to what I was looking for and worked with my brother and I to get a car that I was happy with and a monthly payment that fit my budget. I would highly recommend Ricky Mellomida at Toyota Vallejo if you are looking for a car.

The perfect balance between performance and fuel efficiency! Lots of power, battery charges overnight on 110v and I’m currently averaging over 100 mpg! LOVE the tablet sized screen which operates almost every system. My iPhone connects easily and music and audio books sound great! This car is actually pretty perfect! I bought mine and my husband loved it so much we went back and bought one for him!!

John Shami took extra time to explain with an illustrated book the engine parts that are involved in a 30,000 servicing (and why). John is such an asset to your Service Dept. team!

This is a review on our experience which spanned the course of about 3 weeks. We had to take the car in on emergency because the indicator emergency light came on, making OUR ONLY CAR, unfit to drive. To start, we were advised that we needed a new Prius battery. It would be costly and due to the age of the car and the extent of the work, they suggested we buy a new car. We were in shock. We worked with Jason M who actually sat down with us to go over the price, the repairs, the condition of the car etc. I had a lot of questions. He took a ton of time and was extremely patient With us. He answered all my questions, some of them more than once. Throughout the process- he also returned all my calls right away and stayed in excellent communication with us while we made the decision to keep our old car and spend the money to repair. As the repairs were being done and as the repairs were complete, he kept us informed each step of the way. It was a big deal. We really appreciated his personality and his sincerity in working with us on the most difficult decision we've had to make in a long time. Nelson who we spoke with in the sales department - who gave us Kelly blue book estimate, who stayed late to show us some used Prius vehicles, and basically again, stayed in excellent communication with us about our decision- is also someone I would like to compliment. He really went above and beyond and due to our situation, he did not pressure us but instead worked to see how we could make buying a car work for us. In the end, we let him know our decision and he honored it - because it was actually in our best interest to keep the car and not trade it in. After the repairs were complete, we did have a few further problems which had us come back to the service department. Mainly there was some confusion on the inspection report, which the service team actually provided free of cost with the extensive repairs we had done. At that time we worked with Martin and he really shined- he helped us to understand the problems with the car that were not indicated on the checklist for some reason, and helped to build our trust again. Further, when we got a different second opinion, he actually took the time to show us what the parts looked like and the mechanic/technician Rich (who worked on our car) told us first hand, what he saw and this matched with what the outside second opinion suggested, it became clear that the guy who gave us the second opinion (not Toyota) was just selling us parts we did not need. Rich and Marty both explained everything very clearly and even showed us on a car what they were talking about. We now have a new service dealership- though we don't anticipate there being any more problems. Soon, we will need a second car and we have 100% faith it will be another Prius! Thanks for keeping loyal customers, for going above and beyond and for making this experience right- and with such personal touch. It's nice to know who you can trust. Thanks to all. I have to also mention that we received a drop off from their FREE shuttle service and a pick up too- since we did not have a second car and no way to get to and from Concord. Everyone, we worked with was helpful, accommodating, friendly. So, to all of those who helped make a potentially devastating experience, a lasting positive one- we are forever grateful.

Buying a car can be like a day long process. They had me in and out in about an hour. Derek Laubach was outstanding! Will come back

This car met all my expectations. The best car I have ever owned. Best fuel economy and reliable I will recommend this car to anyone.

Randy Pinpin was the Service Consultant assigned to me. He proved to be outstanding in every way, I could not be more satisfied. I stopped in to see him near to the close of business but he had gone for the day. My car was detailed because of the extended amount of time you needed to keep my 2014 Toyota Van, Randy was apologetic for delay in time to pick up my Toyota. Randy was very warm and courteous in every manner. Yes, I will definitely recommend your Dealership to any and all who I come in contact with. Robert Wesley Fail (a very satisfied customer)

I just got a front wheel bearing replace on my 2000 Toyota Tundra! I was dealing with Joe Valverde from service department and what I can tell you he was doing a great job, very professional and he give me a good price on the repaire. Definitely I will get back to Concord Toyota!

this vehicle met all of my expectations, expecially gas mileage, reliability,,style,sound system, the way it handles the road. this is a masterpeiece. I haven't used the electric plug in yet but maybe soon.

Service was good. However, I have to wait more than 45 mins to get a shuttle. On a morning of a working day. Also I saw some more people waiting for the service. I have experienced with other dealers because I have also Ford and Doge cars and shuttle service waiting time is less than 15 mins. Probably would be good to review the demand and may be have at least another shuttle car.

Good legroom and comfort. The back seat is a little different (only 2 seats) because of the battery. That said, driving this car is all about the mileage, and with the plug-in capability for the first 20-ish miles, the short commuter (and hopefully someone with a charging station at work) can really maximize mpg. Getting over 100 mpg is not rare, probably even expected. After the charge wears off, you're still driving one of the best hybrid sedans on the market, where you're going to average in the high 40s mpg.

This car is perfect. Great gas mileage! It's safe. It has great technical specs! Plenty of room, comfy. It's nice to have the rear view camera too

So far this is by far the best car I have ever owned. And my previous car was a 2016 Toyota Prius. It is the most wonderful color. It is by far the smoothest ride I have ever enjoyed compared with all my past autos. I love the space age interface. I feel it is well laid out and easy and quick to access all the needed functions.