Used Toyota for Sale in San Rafael, CA

This is my favorite dealership out of the ones I have visited. The people here are kind and helpful. There was no pressure and no one tried to push cars on me. Their customer service was professional and casual. All my questions were answered and they took my personal considerations into account. It was overall an efficient and stress-free experience.

This is my fourth Toyota, my first Corolla has over 400k miles and my son still drives it, this 2018 Camry rides nice and has a lot of pep for a 4 cylinder. I don't think you can beat it for the price

Great to drive, very nice detailing on inside. 24+ mpg for first 1000 miles. Cons: I dislike the brown interior accent on the black leather; I wish it had apple play; there is already a fault with the navigation system, and the recall has back-ordered parts; navigation interface is clunky and non-intuitive.

I have now Idea why this dealer ship is so underrated , this dealership , went way and beyond our expectations , the price and service was right , I was in and out in 45 min buying a new car , I worked with ALi from sales and his manager Sami thank you both .

I shopped various Bay Area Honda dealerships for an HR-V, and Auzy at Oakland Honda was by far the most straightforward and responsive sales rep I came across. He was not a high pressure salesman, but worked to get us the best price possible on an HR-V. In fact, his price was so good that a competing dealer advised me to jump on it. Also, as I was driving home from the dealership, I noticed what I thought was a scratch on the windshield. I emailed Auzy and Francis (Oakland Honda's technology specialist) about it, and they were happy to address the issue, which turned out to be a strand of sticky adhesive that was easily removed. All and all, we had a great experience.

I’ve had this Highlander for nine years I’ve only taken it to the dealership for recalls low maintenance easy to maintain reliability is unbelievable I just wish they put the battery inside the car instead of under the hood . Amazing all wheel drive in snow great gas mileage love this car

We had a great experience trading in our car and getting a barely used replacement from Mo! Mo was kind, helpful, knowledgeable, and most importantly...not pushy. He made our car buying experience easy and we walked out with a deal same day. No gross salesman tricks here - the entire team was polite and respectful. We love our new car from Daly City Mitsubishi!

Had to have the leg room with bad knees. Very easy to get in and out of.Like the low cargo height in tailgate . Just an easy vehicle to use and drive.

I didn't buy from them but I was impressed with the service they provided when I requested information on a car I was interested in. The responded quickly with a generic email with details on the car then a member of their sales team sent an email with their direct contact, which impressed me. They even let me know that the car had been sold & wasn't pushy about other cars the may have in stock. I'll be keeping them in mind when I buy my next ride.

This RAV 4 performed really well on a long trip to LA the day after I bought it used. It handled the cold, the desert and the mountains effortlessly. I would highly recommend buying a used vehicle from Universal Auto Plaza Blue Springs, MO.

Service was good. However, I have to wait more than 45 mins to get a shuttle. On a morning of a working day. Also I saw some more people waiting for the service. I have experienced with other dealers because I have also Ford and Doge cars and shuttle service waiting time is less than 15 mins. Probably would be good to review the demand and may be have at least another shuttle car.

great looking car meets our needs so far. We have not had the car for long. But, we enjoy driving it so far. We also hope to enjoy the car for years to come.

Most comfortable vehicle I have ever driven, Smooth ride, strong engine, Yea it's a wagon but it doesn't feel like it. If you have kids this is a must, plenty of room.

Shift is a bit different as they are not actually dealers but consignment for the sellers. A slightly different yet interesting approach. They basically are a mobible auto selling business that comes to you. The cars are inspected, clean and offer competitive pricing. The salesperson lets you take your time, drive the vehicle and offers info and financing and extended warranty options. This is a great idea and hats off to the group who started this business.

I love my Toyota Corolla - I am on my 3rd Corolla and I just love it. It is reliable and does not need alot of repairs.

Our car was totaled, no one was hurt, however, being retired we had a limited amount of resources to purchase a reliable car. SHIFT provided us with a detailed check list, the carfax information, lots of photos of the car and best of all, they will drive the car to your location, you can test drive it and if you decided you want to purchase, they handle all the paper work. What could be more street free. We bought the car and are extremely happy

Great vehicle. All great features. Many features, I was not aware of until they just appear. I would highly recommend this vehicle to anyone looking for a luxury vehicle.

It is really very smooth doing business with shift. They make used car buying process easy and reliable.

Gets 50 mpg on highway, and have hit 62 mpg when driving in by lanes at 35mph. If charged it gets 110 mpge. The car can work in pure hybrid mode also if you do not want to charge. Having larger battery, the batter deterioration is much less noticeable.

Buying a car can be like a day long process. They had me in and out in about an hour. Derek Laubach was outstanding! Will come back

Great little sport suv that has wonderful gas mileage and can seat 5 people. Drives very smooth and is great for driving anywhere. Its great for a family or a fist car.

This is a review on our experience which spanned the course of about 3 weeks. We had to take the car in on emergency because the indicator emergency light came on, making OUR ONLY CAR, unfit to drive. To start, we were advised that we needed a new Prius battery. It would be costly and due to the age of the car and the extent of the work, they suggested we buy a new car. We were in shock. We worked with Jason M who actually sat down with us to go over the price, the repairs, the condition of the car etc. I had a lot of questions. He took a ton of time and was extremely patient With us. He answered all my questions, some of them more than once. Throughout the process- he also returned all my calls right away and stayed in excellent communication with us while we made the decision to keep our old car and spend the money to repair. As the repairs were being done and as the repairs were complete, he kept us informed each step of the way. It was a big deal. We really appreciated his personality and his sincerity in working with us on the most difficult decision we've had to make in a long time. Nelson who we spoke with in the sales department - who gave us Kelly blue book estimate, who stayed late to show us some used Prius vehicles, and basically again, stayed in excellent communication with us about our decision- is also someone I would like to compliment. He really went above and beyond and due to our situation, he did not pressure us but instead worked to see how we could make buying a car work for us. In the end, we let him know our decision and he honored it - because it was actually in our best interest to keep the car and not trade it in. After the repairs were complete, we did have a few further problems which had us come back to the service department. Mainly there was some confusion on the inspection report, which the service team actually provided free of cost with the extensive repairs we had done. At that time we worked with Martin and he really shined- he helped us to understand the problems with the car that were not indicated on the checklist for some reason, and helped to build our trust again. Further, when we got a different second opinion, he actually took the time to show us what the parts looked like and the mechanic/technician Rich (who worked on our car) told us first hand, what he saw and this matched with what the outside second opinion suggested, it became clear that the guy who gave us the second opinion (not Toyota) was just selling us parts we did not need. Rich and Marty both explained everything very clearly and even showed us on a car what they were talking about. We now have a new service dealership- though we don't anticipate there being any more problems. Soon, we will need a second car and we have 100% faith it will be another Prius! Thanks for keeping loyal customers, for going above and beyond and for making this experience right- and with such personal touch. It's nice to know who you can trust. Thanks to all. I have to also mention that we received a drop off from their FREE shuttle service and a pick up too- since we did not have a second car and no way to get to and from Concord. Everyone, we worked with was helpful, accommodating, friendly. So, to all of those who helped make a potentially devastating experience, a lasting positive one- we are forever grateful.

Car looks and runs great. Money saver with the hybrid and very quick. The except is the horrible Scout GPS. No maps, nothing but voice, if you can get it to work at all. No Apple Play, so you’re basically stuck with aftermarket GPS like Waze... and I like Waze. Toyota put Apple Play in the 2019.., no help for the 2018

Randy Pinpin was the Service Consultant assigned to me. He proved to be outstanding in every way, I could not be more satisfied. I stopped in to see him near to the close of business but he had gone for the day. My car was detailed because of the extended amount of time you needed to keep my 2014 Toyota Van, Randy was apologetic for delay in time to pick up my Toyota. Randy was very warm and courteous in every manner. Yes, I will definitely recommend your Dealership to any and all who I come in contact with. Robert Wesley Fail (a very satisfied customer)

It is a very good car especially for fuel saving, comfort and reliability. I drive 2x as much as the average driver vlocking 24k miles in a year. This is my second prius. I drive the first one to 200,000 miles plus and was enticed to new bluetooth technology for safety and a lot more safety features for increased visibilty, parking assist and other assistive features.

I just got a front wheel bearing replace on my 2000 Toyota Tundra! I was dealing with Joe Valverde from service department and what I can tell you he was doing a great job, very professional and he give me a good price on the repaire. Definitely I will get back to Concord Toyota!

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

Bought 2 cars from this dealer and this is the best car dealer not just Toyota but car dealer. George in sales and Jim (manager) always go above and beyond!!! Honest, helpful, and just awesome!!! I recommend this dealer to anyone looking!!! George and Mario in sales are great and the manager Jim really exemplifies what/how a car dealership should be!!! 10 stars out of 5 start there that good!!!!

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

I worked with George in sales and Jim the sales manager. One of the best experiences I have ever had with a car purchase. They did everything they said they would and more! Excellent service and great people, I defiantly recommend this dealer and working with George and Jim if your looking to buy a car!!! Bought a Tacoma trd pro and could not be happier with the people, the purchase experience, and the truck!!!

My side panel next to the driver's seat kept slipping off, after snapping it back on a couple times it seemed like it was going to break if I kept doing this. Since my car is still under warranty I thought Toyota would fix it, but was told since I broke it they wouldn't cover it. It broke because of the defect!

As a Senior with an old 2004 Honda Civic HYBRID with 130000 miles, I’m as pleased as I was when I bought it new. The hybrid battery was replaced just before the warranty was up. Concord Honda has a complete record of this car. As long as the left arthritis knee holds down the clutch on the stick shift I can zip around with great mileage.

Car is great met all needs, nicely equipped, has every option needed, great vehicle, safe, stylish and sporty. Great vehicle for the money, reliable and safe

Bought a trd pro and could not be happier!! George in sales and Jim sales Mrg are awesome. Did everything they said and more!!! Great service and great people!! Defiantly recommend if your looking to buy a car!!!

The seats and ride are very comfortable on both short and long distance trips. Handles the wind very well. The gas mileage is great, averaging 30 mpg all round driving. The vehicle has nearly as much room as the Highlander for less money.

My son and I came to this dealership to look at a used car. Hendrik is the quintessential salesman! Very professional yet personable, and low key overall. Just the right combination for us. We were able to take the car to our mechanic 10 minutes away from the dealership. The car passed inspection. Our only hesitations were the problem history of those cars made in that year combined with the price. We left to think about the purchase (and may return to buy the car). But we met Hendrik and would have no qualms about buying the right car from him. We highly recommend Hendrik!

I normally change / swap cars between 9 to 14 months. Some how, I am just not able to part with my existing 2016 Sequoia Plat. I still have it. It has done approx 35K. In recent past I have test driven some many other vehicles (SUV, CUV, Trucks) However, since I have purchased the Sequoia in Oct 2016....None of the test driven vehicles have been able to change my mind....I am just sold on my existing 2016 Sequoia.. Not once has the Sequoia let me down...All I do is religiously change the engine oil every 8K. The only shortfall I think of is the gas. If gas consumption is not a bothering factor...just go for this truck blindly. Specially the Sequoia is more apprecaited, tested and enjoyed in the Canadian winter..Well that is my personal opinion. Thank you Toyota, for making such a great truck.