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Used Toyota Prius for Sale in San Rafael, CA

Used
$5,500 118,114 mi.

2008 Toyota Prius

  • Ext. Color: Green
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: Unknown
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LISA (Private Seller)
0 mi. from 94901
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2008 Toyota Prius Review
Great Economy Car!!!
February 19, 2019
5
I am very pleased with the 2008 Toyota Prius. It’s nice to see that about $12 is all the car needs for a full tank of gas.
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Toyota Certified
$25,994 3,110 mi.

2019 Toyota Prius XLE

Good Deal
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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Toyota Marin
() -
(866) 524-2698
4.9 (3190 reviews)
0 mi. from 94901
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Toyota Marin Review
THE BEST CAR BUYING EXPERIENCE , EVER !!!!!
by ChefAnthony from DealerRater.com
November 6, 2018
5 5 5 5 5 4.9 (3190 reviews)
On Thursday, Sept 14th, I called Tyler Toler at Toyota Marin to talk about me possibly purchasing a new car. I had purchased a a car from Tyler about 2 years ago and based on my previous experience,I knew that he would take good care of me. We talked about my options and what cars were available in my price range , Because he had all of my information from my previous purchase , he asked me to email him a few things pertaining to my current car(which I would be trading in),then he promptly emailed me the specs for the potential options, I made a decision, and we were on our way to finalizing my car purchase within an hour or so. We decided to talk the following afternoon.I called him on Friday, very excited about my brand new car. Because I have a very busy schedule, I told Tyler that I'd probably be able to come in on that Saturday or Sunday to finalize everything, and then something I wasn't ready for. happened ; Tyler says "Why don't I have the car delivered to you, TODAY (From Marin to the East Bay,in midday traffic, no less) ??? !!!! I was in shock !! I knew that Toyota Marin provided exemplary customer service , but this was above and beyond anything that I had anticipated. Tyler said he would have Ren Briones drive my car to me and take the old one back. A couple of hours later, Ren was calling me from in front of my apartment complex !!!! The great service continued. Ren, assisted me in cleaning out my old car and transferring all of my things into the new one ! He said that anything that I did't want to leave it in the car and he would dispose of it for me. He the went over all of the amenities that my new car had and showed me how to set things up. we then signed all the documents and it was a done deal. I am now The proud, happy and completely satisfied owner of a brand new 2017 Toyota RAV4 SE !!!!! And I absolutely love it. On a scale of 1 to 10 ,I would give both Tyler and Ren a 1 million for not just doing their jobs but for going out of their way to make me feel like I was their #1 customer. They were both gracious and beyond nice. Sufice it to say, I will be buying my new car at Toyota Marin. Thanks Tyler and Ren. You guys are Awesome.
2019 Toyota Prius XLE Review
exceptional
by RRJOHN from VA
May 5, 2019
5
the published gas mileage on the ECO model underestimates my actual gas mileage by quite a bit. It didn't take long to learn driving habits that maximized gas mileage.
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Used
$13,500 81,446 mi.

2015 Toyota Prius Four

Good Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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Mini of Marin
() -
(415) 683-6007
3 (21 reviews)
3 mi. from 94901
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Mini of Marin Review
Great Mini Dealer
by Robert from San Francisco, CA
November 5, 2018
5 5 5 5 5 3 (21 reviews)
Kalin was awesome and helped me to find the right Mini for me. Mini has tons of colors and options to choose from and she was very patient explaining and browsing their inventory to find the cars that would fit my needs. In the end they had some to choose from, which was great. Finally with her assistance, I found the right Mini for me! Overall, the most satisfying thing to shop here was that she were willing to listen and find the right car for me rather than selling cars out of their lot.
2015 Toyota Prius Four Review
2015 Toyota Prius an eco-friendly tradition
by Annette and John MD from Mitchellville, MD
April 9, 2019
5
A Toyota Prius is a unique driving experience. Once you have owned one (and we have owned a 2007 and 2011 Prius), you prefer the quiet hum of the electric motor and the fantastic gas mileage. Make sure you accurately adjust your mirrors and allow for not being able to see the end of the front end, and you will avoid denting your car and hitting other cars due to Prius blind spots. Our 2015 Prius III is surprising similar to our 2007 Prius. Our 2011 Prius IV was a loaded delight (heated leather seats, sunroof, navigation, and multi-CD changer) that we were unable to find unless we moved to a Prius V (which is in a bigger class by itself and may not suit quiet hum Prius lovers).
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Used
$14,988 99,188 mi.

2015 Toyota Prius Two

Fair Price
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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Toyota Vallejo
() -
(707) 515-7346
2 (14 reviews)
19 mi. from 94901
Authorized Toyota Dealer
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Toyota Vallejo Review
Ricky Mellomida - Highly Recommend
by GloriaA from Yuba City, CA
November 5, 2018
5 5 5 5 5 2 (14 reviews)
My 2006 Camry was totaled in a hit and run accident, so I wasn't looking forward to purchasing another car and having a car payment. In the midst of dealing with the frustration of insurance companies and insurance adjusters, the last thing I wanted to do is wheel and deal for a car. However, Ricky listened to what I was looking for and worked with my brother and I to get a car that I was happy with and a monthly payment that fit my budget. I would highly recommend Ricky Mellomida at Toyota Vallejo if you are looking for a car.
2015 Toyota Prius Two Review
Most reliable vehicle ever owned. Great MPG
by Robert from Los Angeles CA
March 30, 2019
5
Takes car ownership to new levels. Besides the obvious high mileage, it takes the stress out of traffic driving as the car remains silent. Reliability is amazing. Power is better than most people realize, for the electric assist accelerates quickly off the line.
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Used
$11,988 139,321 mi.

2015 Toyota Prius PERSONA

Fair Price
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: FWD
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Toyota Vallejo
() -
(707) 515-7346
2 (14 reviews)
19 mi. from 94901
Authorized Toyota Dealer
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Toyota Vallejo Review
Great Service quick and easy
by Momo from Martinez, ca
December 3, 2018
5 5 5 5 5 2 (14 reviews)
Vallejo Toyota was great. Not only did the find the exact car I was looking for they gave me a fair price. Nataly Diaz did a great job. Would come back and even tell my friends to come all this way to get a car.
2015 Toyota Prius PERSONA Review
It's a Toyota. It has to be good.
by Meg from Dunwoody, GA
February 22, 2019
5
I currently have a Prius 2, upgraded from an 07 ultra base version Yaris. It has a good amount of fancy technologies, without it feeling too overwhelming. They do look a little funny on the outside (it's kind of an ugly-cute!) and it's not a speed demon... but it's a Prius. Good room, comfy seats, fancy dual glovebox, bluetooth, and the awesome little Prius display where you can watch your battery/engine/tire energy path! Pretty nifty. 10/10 would buy again
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Used
$14,988 114,364 mi.

2015 Toyota Prius Two

Fair Price
  • Ext. Color: Blue
  • Int. Color: Beige
  • Transmission: CVT
  • Drivetrain: FWD
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Toyota Vallejo
() -
(707) 515-7346
2 (14 reviews)
19 mi. from 94901
Authorized Toyota Dealer
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Toyota Vallejo Review
Ricky Mellomida and Joaquin Sencil
by jun Martin from Vallejo, Ca
November 5, 2018
5 5 5 5 5 2 (14 reviews)
A warm welcome and a hot coffee to start with these two guys. First time in my car buying experience to be so straightforward and easy.
2015 Toyota Prius Two Review
Love My Prius
by JoAnn from Windermere
January 15, 2019
5
We are a Prius family, have bought and owned 3 in the past several years. They are reliable, get great gas mileage and easy to drive.
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Toyota Certified
$14,988 70,218 mi.

2015 Toyota Prius Two

Good Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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Toyota Vallejo
() -
(707) 515-7342
2 (14 reviews)
19 mi. from 94901
Authorized Toyota Dealer
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2015 Toyota Prius Two Review
Best gas mileage
by SamanthaK from Oxford, Mississippi
January 1, 2019
5
After researching lots of cars and SUVs I decided on another Prius. I had bought my daughter a used 2009 Prius with under 200,000 miles and we drove from northern Mississippi to eastern Florida and back for $72. As a retiree on a budget I need a reliable car with great gas mileage. It also has adequate cargo room for all our stuff. Her prius lasted to over 300,000 miles until the catalytic converter went out. So I’m hoping my 2015 lasts as long as hers did. It is a bit noisy but so was my Nissan minivan so I’m okay with that. This Prius is beautiful inside and out and I love all the tech features. The navigation system could be easier to use but perhaps after I learn how to use it, it won’t be an issue. It does have voice controls too that I’ll learn at some point.
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Used
$19,993 31,304 mi.

2016 Toyota Prius Three Touring

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: FWD
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Honda of Serramonte
() -
(650) 288-1087
4.7 (1468 reviews)
20 mi. from 94901
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Honda of Serramonte Review
Service
by Jesus Bravo from South San Francisco, CA
November 5, 2018
4 4 4 4 4 4.7 (1468 reviews)
Service was good. However, I have to wait more than 45 mins to get a shuttle. On a morning of a working day. Also I saw some more people waiting for the service. I have experienced with other dealers because I have also Ford and Doge cars and shuttle service waiting time is less than 15 mins. Probably would be good to review the demand and may be have at least another shuttle car.
2016 Toyota Prius Three Touring Review
LOVE IT
by CILLG from Mandan, ND
April 18, 2019
5
I Love this car. I am letting it go to get an SUV. It's fun to drive and the fuel economy is 45 mpg. I used to travel more when I purchased the vehicle and it saved me a lot of money in fuel. I'm not much of a commuter anymore and want something bigger.
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Used
$10,900 86,984 mi.

2013 Toyota Prius Two

Good Deal
HOME DELIVERY
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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Shift San Francisco
() -
(877) 230-2508
2.3 (45 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Shift San Francisco Review
Honda Fit
by Ted from San Bruno
November 6, 2018
4 4 4 4 4 2.3 (45 reviews)
Shift is a bit different as they are not actually dealers but consignment for the sellers. A slightly different yet interesting approach. They basically are a mobible auto selling business that comes to you. The cars are inspected, clean and offer competitive pricing. The salesperson lets you take your time, drive the vehicle and offers info and financing and extended warranty options. This is a great idea and hats off to the group who started this business.
2013 Toyota Prius Two Review
Best quality hybrid car I have owned!
by Travelgirl from Rockwall, TX
May 6, 2019
5
This is a great car! It is always reliable, easy to drive, park, plenty of leg room and lots of storage space for traveling. One of the best things about this car is the fantastic gas mileage!
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Used
$16,950 49,900 mi.

2016 Toyota Prius Four

Good Deal
HOME DELIVERY
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: FWD
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Shift San Francisco
() -
(877) 230-2508
2.3 (45 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Shift San Francisco Review
Stress Free Buying
by Marcia McLean from Walnut Creek, CA
November 5, 2018
5 5 5 5 5 2.3 (45 reviews)
Our car was totaled, no one was hurt, however, being retired we had a limited amount of resources to purchase a reliable car. SHIFT provided us with a detailed check list, the carfax information, lots of photos of the car and best of all, they will drive the car to your location, you can test drive it and if you decided you want to purchase, they handle all the paper work. What could be more street free. We bought the car and are extremely happy
2016 Toyota Prius Four Review
I am Driving my Seventh Prius!
by RobbyG from Tamarac FL
April 21, 2019
5
I love the blind spot monitor! I love the lane change alert! I love getting 50 mpg or better! I had planned to get a Tesla III, but decided to stick with Prius because they just get better and better. My husband and I were the first two car Prius family in Broward and we continue to be a Prius family. He is driving his sixth.
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Used
$10,500 110,368 mi.

2013 Toyota Prius Four

Good Deal
HOME DELIVERY
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: CVT
  • Drivetrain: FWD
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Shift San Francisco
() -
(877) 230-2508
2.3 (45 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Shift San Francisco Review
Awesome concept and customer service
by Uttmesh Chauhan from San Francisco, California
November 5, 2018
5 5 5 5 5 2.3 (45 reviews)
It is really very smooth doing business with shift. They make used car buying process easy and reliable.
2013 Toyota Prius Four Review
Efficient.Steady.Delivers as Promised.
by HMCASTL from STL, MO
April 29, 2019
5
Excellent Car !!! My first Hybrid Car. The drive is steady and very comfortable. Very fuel efficient. Low maintenance and no surprises. Definitely would recommend to anyone.
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Used
$8,950 90,026 mi.

2011 Toyota Prius II

Good Deal
HOME DELIVERY
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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Shift San Francisco
() -
(877) 230-2508
2.3 (45 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Shift San Francisco Review
Great !
by Rozita from San carlos ca
November 5, 2018
5 5 5 5 5 2.3 (45 reviews)
Great customer service , really recommend it to those whom don't have enough time and are planning to purchase a car
2011 Toyota Prius II Review
Great car
by Irina from Reisterstown, MD
May 15, 2019
5
The car exceeded all my expectations. Great for everyday use and long distance drives. Saves money on gas and very convenient to drive in a big city due to the compact size
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Used
$10,200 109,340 mi.

2015 Toyota Prius Four

Great Deal
HOME DELIVERY
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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Shift San Francisco
() -
(877) 230-2508
2.3 (45 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Shift San Francisco Review
Great Experience with Shift
by Cathy from Stanford, CA
November 5, 2018
5 5 5 5 5 2.3 (45 reviews)
We had a fantastic experience with Shift. We had a good idea of the car we wanted and found a model online. Within 24 hours, Anthony J. was at our door ready to take us for a test drive. Because we'd applied for a loan from our credit union in advance, we were able to purchase the car that same afternoon. Anthony was incredibly helpful and did not push us in any way to buy the car. The Shift staff also processed our paperwork without any trouble after the purchase and were quick to respond to any questions we had. I recommend to anyone looking to purchase a car in the cities where Shift is available!
2015 Toyota Prius Four Review
Money Well Spent!
by johntwriter from Desert Hot Springs, CA
February 11, 2019
5
Buying this car was an excellent decision. I drive for Uber & Lyft, and was spending tons of money on gas with my '17 Camry. Now I only drop half as much cash at the pump. The Prius is great: nice styling, plenty of cargo space, and simple to operate. My only complaint is that it's a tad bit sluggish when accelerating (especially from a standing start) b/c of the electric motor--but the money I'm saving makes that okay. I'd highly recommend this car!
PRICE DROP
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Used
$9,950 $550 price drop! 102,428 mi.

2014 Toyota Prius Four

Good Deal
HOME DELIVERY
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: CVT
  • Drivetrain: FWD
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Shift San Francisco
() -
(877) 230-2508
2.3 (45 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Shift San Francisco Review
Bought and sold with Kevin
by Ferris A. from San Francisco, ca
November 6, 2018
5 5 5 5 5 2.3 (45 reviews)
Shift helped me find a buyer for my 2014 BMW M5. They had my vehicle inspected, took care of the detailing, photos and delivery to the new buyer. After selling the BMW, Kevin and his team were able to find me a 2012 Bentley GT convertible with 5k miles and help me purchase below market value. Kevin and his team communicated thought the whole process and was very helpful in selling and buying my new car. I would strongly recommend Team Shift for anyone who is in the market for buying or selling.
2014 Toyota Prius Four Review
Amazing Car
by Little Consumer Lady from Huntsville , Al
April 30, 2019
5
I have owned a Prius for five years . It gets amazing gas mileage and gets me from Alabama to Texas on one tank of gas . Phenomenal! I just paid the car off and it has 70 K miles. I am now selling it and just purchased a new Buick Encore after a lot of research ( weeks ) . The only negative about the hybrid cars is that replacing the battery is extremely expensive, and shelling out $3 K on an older car is not an easy choice . Frankly , I hate being gouged , and being a victim. I feel Toyota could recondition the batteries for $ 1, 000 and keep many customers . If the battery replacements were reasonable , then EVERYONE would drive a hybrid ! I decided not to buy another hybrid because the hybrids cost MORE to purchase and then the owner is saddled with a huge battery cost that seems to make a person question the economy of the decision in the long term . Three thousand dollars is way too much for a battery . But the Prius is a reliable and brilliant vehicle , and is fairly comfortable and easy to handle .
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Used
$8,950 103,065 mi.

2012 Toyota Prius Two

Fair Price
HOME DELIVERY
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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Shift San Francisco
() -
(877) 230-2508
2.3 (45 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Shift San Francisco Review
Great car, great experience!!
by Leisa from Napa, CA
November 5, 2018
5 5 5 5 5 2.3 (45 reviews)
I recently purchased a car from Shift.com. Although we live outside the test drive area, the driver met us in between for a test drive. Communication from the outset was wonderful. The driver called to tell us he was on his way, running a bit late. He arrived shortly after our scheduled time, showed us around the car, pointing out the features but also the small dent, scrape, etc. I was already aware of these having checked it out on the website which I have to say is AWESOME! After the test drive, I decidedto buy the car. I had was already prequalified for a loan through one of Shift.com's partners, so just completed the process...even signing my loan docs on my phone. While I was doing this, Landry went and filled my car with gas! The process was very quick and painless, and I couldn't be happier with my new vehicle. This was my best auto buying experience EVER, and I have had quite a few. I really think Shift.com is the way we will be buying cars in the future. Thanks to Landry and everyone at Shift.com and First Tech Credit Union for all the great help. Don't hesitate to contact Shift.com!!
2012 Toyota Prius Two Review
Cant believe the gas mileage .
by Obes from SWANTON
May 1, 2019
5
Car gives a very comfortable ride. And is economical. We are getting 45 miles to the gallon. For a used vehicle it has very little flaws almost looks brand new!
See all 23 photos
Used
$8,950 92,595 mi.

2010 Toyota Prius II

Good Deal
HOME DELIVERY
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Beige
  • Transmission: CVT
  • Drivetrain: FWD
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Shift San Francisco
() -
(877) 230-2508
2.3 (45 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Shift San Francisco Review
Best way to find a car
by Rob Erickson from Rocklin, CA
November 6, 2018
5 5 5 5 5 2.3 (45 reviews)
After much research on the Internet, we finally found what we were looking for. The only problem was that we live in Northern California and the van was in Southern California. But, it was no problem for Shift. They drove the van from their Los Angeles location to my sister's house in Huntington Beach and she test drove it for me. After, her approval, we decided to purchase it and Shift shipped it up North for us. After about a week and finalizing the loan, I met with their representative at a Costco and we finalized the "paperwork" on his iPad and got the van. That was it. So easy and great customer service throughout the process.
2010 Toyota Prius II Review
very reliable, very little needs repair
by dennydude54 from lake worth, floridda
April 27, 2019
4
maintained by mainly Toyota dealer, no leaks , battery fine , no codes or lights on. , just serviced... gets around 40 mpg. or more. , all power things and Bluetooth work fine...
See all 23 photos
Used
$13,900 42,002 mi.

2014 Toyota Prius Four

Good Deal
HOME DELIVERY
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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  • Free CARFAX Report
Shift San Francisco
() -
(877) 230-2508
2.3 (45 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Shift San Francisco Review
Wanted used Honda HR-V
by JudyB from Roseville, CA
November 6, 2018
5 5 5 5 5 2.3 (45 reviews)
Tried to find a used HR-V but unfortunately Shift is only in the Bay Area. Just too far to go to buy a car. Too many obstacles to work with. They were very helpful in trying to make it work.
2014 Toyota Prius Four Review
Great and efficient vehicle
by Herbie from Mesquite Nevada
April 17, 2019
5
This vehicle save me money and has great features. I enjoy driving the car where ever I go. It comfortable to sit in and drive.
See all 30 photos
Used
$13,500 60,540 mi.

2012 Toyota Prius Three

Good Deal
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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MAG Motor Company
() -
(510) 962-4979
24 mi. from 94901
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MAG Motor Company Review
responded immediately. no pressure to sell.
by srinath from walnut creek California
November 6, 2018
Dealer responded back immediately and answered all my questions patiently. Did not put any pressure on me to by the car.
2012 Toyota Prius Three Review
There is nothing that can break or go bad in a PRI
by Mohammed from Woodbridge Virginia
May 6, 2019
5
These cars are made to last just need oil change and change break pads n tyres and they run good for more than 900k miles BUILD TO LAST
See all 17 photos
Used
$26,700 152 mi.

2019 Toyota Prius XLE

Good Deal
LOCAL HOME DELIVERY
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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Toyota Walnut Creek
() -
(888) 891-7952
4.6 (7 reviews)
24 mi. from 94901
Authorized Toyota Dealer
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Toyota Walnut Creek Review
In and out in about an hour
by Todd from Tracy, CA
December 3, 2018
5 5 5 5 5 4.6 (7 reviews)
Buying a car can be like a day long process. They had me in and out in about an hour. Derek Laubach was outstanding! Will come back
2019 Toyota Prius XLE Review
My Prius is superb! I get 55 miles per gallon.
by A fan in Oakland from Rochester, Michigan area
May 6, 2019
5
The Prius is an exceptional car. Price is good. Performance is superior. Interior feels deluxe; exterior styling sleek. Gas mileage fantastic. I am completely satisfied with my purchase.
See all 38 photos
Used
$7,481 114,555 mi.

2008 Toyota Prius Touring

Fair Price
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: FWD
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  • Free CARFAX 1-Owner Report
Concord Toyota
() -
(866) 637-4877
4.1 (288 reviews)
24 mi. from 94901
Authorized Toyota Dealer
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Concord Toyota Review
A very full experience
by Jaser from Walnut Creek, CA
November 5, 2018
5 5 5 5 5 4.1 (288 reviews)
This is a review on our experience which spanned the course of about 3 weeks. We had to take the car in on emergency because the indicator emergency light came on, making OUR ONLY CAR, unfit to drive. To start, we were advised that we needed a new Prius battery. It would be costly and due to the age of the car and the extent of the work, they suggested we buy a new car. We were in shock. We worked with Jason M who actually sat down with us to go over the price, the repairs, the condition of the car etc. I had a lot of questions. He took a ton of time and was extremely patient With us. He answered all my questions, some of them more than once. Throughout the process- he also returned all my calls right away and stayed in excellent communication with us while we made the decision to keep our old car and spend the money to repair. As the repairs were being done and as the repairs were complete, he kept us informed each step of the way. It was a big deal. We really appreciated his personality and his sincerity in working with us on the most difficult decision we've had to make in a long time. Nelson who we spoke with in the sales department - who gave us Kelly blue book estimate, who stayed late to show us some used Prius vehicles, and basically again, stayed in excellent communication with us about our decision- is also someone I would like to compliment. He really went above and beyond and due to our situation, he did not pressure us but instead worked to see how we could make buying a car work for us. In the end, we let him know our decision and he honored it - because it was actually in our best interest to keep the car and not trade it in. After the repairs were complete, we did have a few further problems which had us come back to the service department. Mainly there was some confusion on the inspection report, which the service team actually provided free of cost with the extensive repairs we had done. At that time we worked with Martin and he really shined- he helped us to understand the problems with the car that were not indicated on the checklist for some reason, and helped to build our trust again. Further, when we got a different second opinion, he actually took the time to show us what the parts looked like and the mechanic/technician Rich (who worked on our car) told us first hand, what he saw and this matched with what the outside second opinion suggested, it became clear that the guy who gave us the second opinion (not Toyota) was just selling us parts we did not need. Rich and Marty both explained everything very clearly and even showed us on a car what they were talking about. We now have a new service dealership- though we don't anticipate there being any more problems. Soon, we will need a second car and we have 100% faith it will be another Prius! Thanks for keeping loyal customers, for going above and beyond and for making this experience right- and with such personal touch. It's nice to know who you can trust. Thanks to all. I have to also mention that we received a drop off from their FREE shuttle service and a pick up too- since we did not have a second car and no way to get to and from Concord. Everyone, we worked with was helpful, accommodating, friendly. So, to all of those who helped make a potentially devastating experience, a lasting positive one- we are forever grateful.
2008 Toyota Prius Touring Review
Good reliable and a clean car.
by Amasih146 from Denver, CO
February 26, 2019
5
I test drove it and fell in love with it. It felt smooth and very reliable. Good price, and good clean car. Come on, It's Prius.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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