Used 2023 Toyota RAV4 for sale near Plainfield, IL

Excellent repair work, excellent service, excellent pricing. Things went so well in the service department with great experiences getting the service work done we decided to come back to Bill Kay Nissan and we had an exceptional time purchasing a new Rogue. Thank you, Bill Kay Nissan, in Downers Grove! You guys are the best. I will make sure all my friends and family know who to go see when they are looking for a car! Keep up the great work!

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Work was done promptly. Very thorough. I was kept informed about the time it took. I was also offered transportation to and from my home.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I had major work done on my car and I couldn?t be happier with the turnout. I had my transmission replaced along with a couple other issues on my 2017 vehicle. It took a while for the entire thing to get completed, but I was given status updates throughout the process. I picked up my vehicle late last night (5:45 pm). I was surprised the service manager was still there and he took the time to go over everything that had been done to my vehicle. The total price was slightly lower than what I was I was told it would be at the start. I was very happy and wasn?t expecting that. My car is driving great today and so far I?m extremely happy with the result from my service experience. I?m very appreciative of the help I was given and the customer service I received. Thank you Justin and everyone who worked on my car. ?

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

I've been buying cars since 2002. This has, by far,been the best experience. Javier was great, helpful, gracious, and very informative throughout the entire process. Roberto , and Eddie were also very professional. No one I met was pushy or annoying. I really appreciate the whole crew. Toyota of Naperville is the greatest.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Jared the service advisor was very polite and helpful . He provided proper assistance with the service of my vehicle.

Great customer service. I have been coming here since 1995 for service. I have bought all my cars from this dealership. The employees are like family.

Based on my experience, I have to give five stars and double it to ten. What more can I ask? Very lucky! My first call was with the service manager Alberto. He explained the details of what to do in the situation like I was experiencing and Alberto, Nick and many others worked like a great team. They are polite, kind and they followed through every promise they made, charged me the minimally necessary, and even went ABOVE and BEYOND to reduce cost knowing what I have been through. Not only the new catalytic converter was restored, but I understood my car more, oil, fluid change, the car got a new life. I knew my car was happy there. Not only I am super grateful, but I know that God will bless their service, and each one of them for their kindness! Thank you! BTW, they provided great shuttle service at no charge, my car was super clean, the 13 year old battery was replaced, I truly appreciate the attention to detail. The car was there for 9 month due to the national back order, they took SUCH GREAT CARE for the car. Here is a bit more detail: My Prius's catalytic converter was stolen 9 month ago, since then my car has been through two Toyota dealerships. I called five. I had to move my car due to the dealership change stories after got me in or asking for excessive work, some suggested welding, it became confusing and exhausting for me physically and mentally having to move the car multiple times. So I just randomly search Toyota dealership and ended up calling Toyota on Western. The call with Alberto was short and sweet, about five minutes, I decided to move my car to their location. Glad I did! Alberto was straightforward, very educational and professional. It was from him, I finally understood, why welding the catalytic for the Prius converter is wrong, and I am all for doing the best for my car. I was uplifted, and relaxed after Alberto took my car in. He also move the car from time to time to keep the break in good shape, no amount of money or compliment can be exchanged with such genuine help and willingness to do good. I am smiling, and feeling very thankful!

love this dealership bought 4 cars here and i will buy the next one here too the crew is friendly very helpful and fair they will call a lyft for you if you dont want to wait for the service for you car

I had my car in for service. The service department was wonderful. We waited for the car. We were in and out in less than an hour. Alan and Irma Johnsen

They called promptly and gave me information about the car but unfortunately this car wasn't eligible for a tax credit.

Nick was amazing. He helped us get exactly what we wanted all while he was fasting! I couldn’t be more appreciative of him and oak lawn Toyota. Our new car is perfect!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Dropped off my vehicle for service and was notified within the estimated time. Good experience as usual.

called and spoke with Mildred she was very helpful comparing honda and toyota I've owned both I think the camry is the better car we will see

Great place. Up front honesty and not pushy at all. I would definitely return to purchase a vehicle here again.

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

Very nice dealership experience. Jorge was very helpful and knowledgeable during my vehicle purchase. If you plan on purchasing from Toyota of Naperville, Jorge is the salesman to see.

My first experience at this dealership will definitely bring me back. We are so happy with our purchased! We had Alex Alverio from Sales, he was very professional & helpful, has awesome customer service & we highly recommend Alex. Thank you so much and keep it up!

I purchased my 4 th Toyota from Ricardo Ferrusquia at Oaklawn Toyota which is my favorite dealership