Happy Wife, Happy Life! Thanks to Joe G!
November 6, 2018
We initially went shopping for a Chevy until my husband test drove a Tundra 1794. The following day heading out of San Antonio, from the highway I saw a truck I knew my husband would like. So I convinced him to turn around and go shopping for an early 50th birthday gift! Second, I would like to express my Gratitude to Universal Toyota Team, IH35 North San Antonio, most especially to Joe A. Gutierrez, Certified Sales Associate! Joe came all the way out to my husband and I on the Certified Used Car lot, with a great attitude, full of enthusiasm and utmost professionalism! Joe went over the pros and cons between two Toyota Tundras. Joe took his time, listened to our must haves for the truck and for specifics costs and payments my husband needed to stay on budget. Even though it took us about four to five hours to decide, there was no pressure, Joe was patient with us, still had a positive attitude while going back and forth with Mark at Management. In the end my husband got what he wanted, Thanks to Joe fighting for us, pulling out all the stops! For that, we say JOE A. GUTIERREZ represents what TRUE EXCELLENCE means for Universal Toyota! Also, Special Thanks to Mark Trevino and Trevor Browning, Managment Team, for their Awesome Attitude! We are now a grateful owner of a 2015 Toyota Tundra Limited. Love to see my husband happy with his new TOYota! ¿¿