1. lost the car by the time i get there for a test drive. I called ahead to let them know i was on my way. 2. salesmen only started 3 days ago did'nt know much abut the car . not their fault. 3. only when asked for a card the big guns came out. A little to late then.
Upgraded from a 2010 to a 2016
by Loves Toyota’s! from Denver, co
January 12, 2019
I loved my 2010!!
-no power port in the hatch area
-less cargo room and cubbies to store things
-doesn’t do as well in the snow
-has more power
-overall handles better
-the base model has some bells and whistles
I love Toyota’s and have always been impressed! It has taken me a little bit to get use to the new blind spots. Overall love it!
I first contacted Toyota of Santa Fe via Cars.com and received a quick response. However, the salesman who sent the initial message ignored my subsequent emails. I reached out to the dealership's manager and communication improved. I had expected to dicker on the price but, after the initial discount, the dealership refused to lower the price any further. Nevertheless, the price was still good, so I decided to proceed with the purchase. The salesman, manager, and other staff were friendly. Overall, I had a good experience. Aside from the initial unresponsiveness, my only two complaints are: 1) there was undisclosed damage which I noticed when I visited the dealership (about 135 miles from home), and 2) the final amount charged was higher than the sales quote. The dealership did fix most of the damage and delivered the vehicle four days later. Two small chips in the hood and a small crack in a headlight lens remained. The amount overcharged was small and, because I failed to notice it at the time (my wife wrote the check), I figured pursuing a refund would be futile.
by Timtothy from Kittanning
January 11, 2019
I have it for only 2 months,but its nice to drive.Lots of room inside,quiet and smooth ride.One con is no speed control for intermite wipers,one speed only.Nice looking interior. I hear that toyota is reliable,will find out. Checked mpg,22 around town ,27 trip
If you dread being schmoozed by the desperate sort that haunt dealerships, who seem to be on the verge of peeing themselves, skip it all and go to Toyota of Santa Fe. Refreshing with a lively staff, Brent Buell handled my agonizing insecurities, and snobbish requirements with grace and dignity. I observed how he listened to me and responded to my questions, concerns, hyper vigilance over details and then as I zoned out near the end of the process he retained a professionalism that continued to build my confidence. This has created loyalty for me that will be life long. The honorable mention goes to the financier Sandra Navaro. She was personable with excellent communication skills. I look forward to my future maintenance with Toyota of Santa Fe, and will be in support of this team in my town. Thank you Thank you Thank you
Always a solid choice in a SUV
by Mikkel31 from Stillwater, MN
December 17, 2018
I’v owned several Toyota’s and their always dependable. The RAV4 gets decent gas mileage, is easy to get in and out of, and it’s great in snow! It comfortable to ride in and everything is laid out nicely. It’s a solid overall vehicle.
This is the car I been wanting for awhile now. AWD, so it will be good in New England during the winter. It has more leg room front and back than much more expensive SUV's
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