After a drive by a few days prior, I decided to stop in to the dealership late on a Saturday. Jesse greeted me at the door and was very informative about the MDX I was interested in seeing. I had never owned an Acura vehicle and was a bit skeptical until he started describing all the features the car had. Jesse was knowledgeable about the vehicle, not pushy, and gave me the keys for a test drive. When I made the decision to purchase, Jesse had things underway and ready upon my arrival. He and Aaron made the deal easy to complete. Overall, an Awesome Experience! Fyi ??? the dealership is the most modern I have experienced in town with it's amenities and relaxing atmosphere. Now I'm not dreading the service department as I have a good place to hang out if I decide to wait on my car.
I purchased an excellent used suv from them in 2016 and was more than happy to return to them for a second vehicle purchase 22 months later. All processes were clearly defined ahead each procedure and a most friendly sales member as their ambassador.
Very helpful, took lots of time with us, answered our questions and were very knowledgable. They didn't ever pressure us and were willing to just show us whatever we needed to know. Thank you, Loura, David and Pat and the serviceman who took time out to come and explain to us about the hybrid. Thank you! Dave and Marcia
I recently received a recall from Honda concerning my 2012 Pilot. I responded immediately and so did Don Wessel Honda. An appointment was scheduled for early the next week and I took my car in for the necessary repair/replacement. The service was fast and efficient. The service personnel were pleasant as well as very competent. I could not have wished for better treatment. I have been using Don Wessel Honda since 2002 when I arrived in the Ozarks. In my experience, there is no other place to buy or service your car.
Love the service department at Reliable Chevrolet. Chris Salesky provided over the top customer service today for which I greatly appreciate. Feels good to know I can trust my car to Reliable Chevrolet!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I love my little Kia Sportage I bought from Joe. He listened to me and heard what I wanted. I was lucky that Joe had just taken this car in on a trade and it was just what I wanted. I've had it for 2 years and absolutely NO problems. I'm looking for a good used Jeep and will keep watching his inventory.
Flight arrived a half hour early and Joe was right there waiting for me. 2008 Mercedes was just as described and well priced. Joe truly is a nice guy who happens to own a business that sells cars. It has been six months and 6,000 miles without any surprises. I'm not even looking for another car and I still check his inventory.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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