Very helpful, took lots of time with us, answered our questions and were very knowledgable. They didn't ever pressure us and were willing to just show us whatever we needed to know. Thank you, Loura, David and Pat and the serviceman who took time out to come and explain to us about the hybrid. Thank you! Dave and Marcia
I recently received a recall from Honda concerning my 2012 Pilot. I responded immediately and so did Don Wessel Honda. An appointment was scheduled for early the next week and I took my car in for the necessary repair/replacement. The service was fast and efficient. The service personnel were pleasant as well as very competent. I could not have wished for better treatment. I have been using Don Wessel Honda since 2002 when I arrived in the Ozarks. In my experience, there is no other place to buy or service your car.
Spencer Robertson gave us a great deal,no hidden fees ,charges, Just honest courteous friendly treatment. Pat Griffis, answered every question we had.Very friendly and professional . She went out of her way to be helpful. Dealership was spotless All around A++ treatment. David Busch explained our new cars electronics perfectly.Went out of his way to explain every feature we asked about.Helped in every way we asked. David is an all around Gem.Highly Recommend Don Wessel Honda would buy from again..
Purchased a used pickup for my son's first truck and all the folks at the Auto Shoppe treated us like family. Lanis went out of his way to earn our business. When we need another car, the Auto Shoppe will be our fist call.
I take my 2016 Outlander sport there to be serviced. They have very friendly service personnel. I always feel very welcomed and as though I am an important client. They inform me if things need to be done while I am there so I don't have to return another time. I appreciate this because I do not live in Springfield and it is often not easy to get in to Springfield just anytime. When I call for an appointment it is easy and quick to get in. I don't have to wait weeks for an appointment. They also have good hours for working persons. I will continue to go to Napleton Volkswagen Springfield.
Mark Gelsheimer, Rich Everett and David Busch of the Don Wessel sales staff were courteous and professional in every way. I highly recommend this dealership if you are interested in purchasing a Honda. They follow-up after the sale and are very helpful knowledgeable about my vehicle.
Car buying can be very stressful but Loura Hopkins made it less stressful because of her great knowledge of the vehicle she was selling. She treated my husband and I with great respect and took the time to teach us about all the new technology which was a huge job since she was working with two "older" people. Richard in the loan office was equally knowledgeable and respectful.
Everyone was very friendly and the process of a car sale was well planned and thought out. The process was efficient and greatly appreciated how much quicker it was than past buying experiences elsewhere.
Great experience. My husband and I will be back. We both felt like it was a different car buying experience dealing with the guys at the dealership. Everyone we talked to was laid back and friendly, and the manager guy (Ray) got us in and out after our test drive.
One of the best car buying experiences I’ve ever h
by Kirk & Julie from Springfield, Mo
August 2, 2018
One of the most pleasant car buying experiences I’ve ever had. Our salesperson Riley was very knowledgeable and friendly. No high pressure at all. Ray, in the finance dept was also very helpful and explained our options clearly. We were very pleased with the experience!
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