Used 2021 Toyota RAV4 Hybrid SUVs for sale near Ravensworth, VA

An overall very good experience at a very busy time for the dealership. We were lucky to be working with Stephanie, who was kind, competent, and fully dedicated to us. Thank you, Stephanie, for your time, advice, and responsiveness! You definitely influenced our decision to buy our new car at your dealership. Thank you also to Aras in Finance: knowledgeable, prompt, and supportive at the final stage of the purchase. Both he and Stephanie convinced us to become part of the Subaru family.

2021 xse, ride is a little hard. A car you really have to drive which I like. Great mileage 38 to 40 mpg. I'm pleased, the car is loaded with extras. Bought new a little pricey would purchase another one.

Lia Toyota is clean and efficient . The customer representative, Art Palozzo is knowledgeable, kind and very good at explaining the process.

I love my RAV4 Hybrid !! It drives like a dream and it gets really goo gas mileage. I will replace this one for another. This is the vest ride I have ever had.

Fast and easy from start to finish. Service rep was helpful. I would recommend to others.

Great car, had it for 2 years with absolutely no issues. Gets upwards of 40 MPG all the time. The only downside is the seats are not terribly comfortable, especially on long car rides.

Worked with Manuel and he was wonderful and very knowledgeable! Right reliable place to work with

We bought our 2021 RAV4 Hybrid brand new at the end of 2020. We have been so happy with this car. Of course, the gas mileage is great with the hybrid engine. The car is roomy, comfortable, and handles well. No complaints. We have taken it on several long road trips. It has been totally reliable, no issues with the maintenance.

Came in for repairs, decided to trade it in. Communication was good. Smooth transition over to sales. Blake was great to work with. Will be back

Love it! Better performance than gas model, great gas mileage, fun, sporty and super reliable! It handles well, the AWD is terrific and it has fun bells and whistles.

We were looking to replace my wife’s vehicle and went to a couple of different places looking for a vehicle. Schrier was the only dealership we went to that actually addressed her about a vehicle (it was for her after all). While they did not have a vehicle on the lot that met our needs, they spent several days looking for one and communicating with us about options. After a few days they found something that they could get from out of state that looked good on paper, but would take several days to get on-site. Our sales person (Stewart), did a great job of communicating with us and providing timely updates. The vehicle was delivered to them, but there was a discrepancy on what they had been told (and told us) and what was delivered. We were able to discuss and in the end made a deal that we believe was fair. Chuck (sales manager) and Stewart were both very personable and never felt pressured to buy something we did not want. In fact, they said they would rather not make a sale than have us be unhappy with a vehicle or the process. In summary, we believe we were treated well, communicated to well, had a fair negotiation, and were delivered an excellent vehicle. We will absolutely check with Schrier again when we are ready for our next vehicle.

This was my second year in a row doing business with AutoNationUSA-Katy, and it turned out to be even better than the first year. Our salesperson, Jeremiah Ragona, was personable, extremely knowledgeable, and (according to my grandson) even fun to spend time with. The car I ultimately picked to purchase was a bit of an unexpected choice, but one that my wife was quite happy with. Big ups to Jeremiah and the AutoNationUSA-Katy team for a very satifying car-buying experience.

⭐️⭐️⭐️⭐️⭐️ 5-Star Experience at Deland Dodge Chrysler Jeep! Blake and Jose in Deland were absolutely AMAZING! From the moment we walked in, they went above and beyond to make sure we felt valued and taken care of. Their professionalism, transparency, and genuine care made this car-buying experience the best we’ve ever had. It’s a shame that the dealership just 3 miles from our home treated us so poorly—but Deland Dodge Chrysler Jeep completely restored our faith. The team here is not only knowledgeable but truly committed to customer satisfaction. We left with a great vehicle and even greater peace of mind. If you’re looking for a dealership that actually cares and delivers exceptional service, skip the local headache and head to Deland—you won’t be disappointed!

Everything from scheduling, consulting on my necessary repairs, customer service with advisor Olivia & Steven who were both excellent to work with accommodating me in all my requests & questions and rental services were all fantastic!!

Byron, or sales associate, was extremely helpful throughout the sales process. We were coming to the dealership from an hour and a half away. They were able to accommodate our schedule, allowed us to arrive before they opened, take the test drive and had us out the door with our new car in an hour and a half.

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

I rated the dealership separately, But I wanted to give special attention to the sales person and finance individual. The person who handled the sales process, Karl Alfeld Internet Manager, and JR, Fnance, in addition to the service department. They answered every question, provided a printout of the findings of the 40 point inspection and actions taken, demonstrated the cars features and handled the finance expeditiously. I would rate them a 10. At the age of 85, I've had a lot of experience with sales organizations and have rarely experienced this level of cooperation & forthrightness.

Always a great experience! But was hoping when I was there for my differential and transfer case fluid change, they would of fixed my heat shield from rattling. Because it is extremely annoying while driving!!

Rick Force, Master Tech and Sahid Perez, Service Writer conistently offer spot-on expertise. My 2003 Camry has been serviced regularly for the past several years at Stevinson East Toyota. Not once have I had to return for any problem. I also check pricing and Stevinson usually beats other dealers and independent repair shops which commonly don't use OEM parts. Only have 166,500 miles on this car. Looking forward to reaching 300K miles. With routine maintenance, not allowing anyone to smoke in or near my car, and fluids changed as needed, the 2003 Camry will offer years of reliability. Twenty-two years thus far. Bought certified used 2003 from same dealership-general manager with 7,000 miles. Me as only owner since.

User - Friendly experience overall. Staff Was good to work with and despite being very busy we were able to get the deal done relatively quickly. Really appreciated their flexibility in letting me keep my old plates (I had just paid the tabs). I have no hesitation with working with this dealership again in the future.

My sales consultant was Sinuo Zhu.Very helpful,kind and knowledgeable guy.Sinuo helped me to connect my phone with the car and explained every single detail.Thank you Sinuo!!! Thank you Toyota of Braintree Onik Haroutunian

Worked with Jeff in buying a new car. Was very helpful, knowledgeable, and patient. Fantastic to work with

Overall had a great experience purchasing a used vehicle from this dealership. Katie Crook and Justin Schmitt did a great job with communicating the availability of the vehicle. Katie handled the test drive and sales which went really smooth. I worked with Christos on the financing which went well in relation to my previous experience at Koons (Tysons Corner). I was anticipating another high pressure sales tactic regarding warranty and extra add ons which was my experience at Tysons Corner Koons. Christos heard me loud and clear and did not put any additional presssure once I declined some of the add-ons. It was a pleasure working with everyone at this dealership.

This service department was amazing!! And when i say amazing, the advisers and staff make sure you are greeted, taken care of immediately and overall very respectful! Mike was my adviser and he was so nice and compassionate! He made me feel so comfortable and made sure everything went smooth! Awesome work Niello Acura

If you want a class A experience for service/repairs, I highly suggest you ask for Luis Lagarda. When he called at 7:30 am, Yes, called first thing, in the morning...He was very patient in listening to me explain the concerns I had with my truck. Was very informative as to the initial estimate, and as to what he thought might be the cause of my concerns. He had promised to keep me posted on the progress throughout the day and he truly kept his word. Not only had he found and fixed all my concerns, he also noticed a recall that hadn't been addressed, so he took the time to take care of that as well.. AND, I had my truck back the same day.. Thank You Luis for an extremely pleasant experience!!