Toyota RAV4 Hybrid for Sale in Calumet City, IL

Always polite and helpful even if my problem is small. The radio stations got messed up and a young man took the time to show me how it worked. He was so patient!!!

Good experience. The paper work process could have went a little faster. But overall a good buying experience. Justin the salesman was professional and willing to help.

I stopped by the lot to look at an older Chevy I saw online. Once I got there, a salesman, Otto took me browsing through a few other cars. I was really interested in a Toyota but didn't think I could afford it. After leaving that night with cold feet, the sales continued to check in on me and eventually contacted me when he found a car I would love. I came in to see the Highlander and fell in love. The dealership stayed open until I was finally ready to make the commiment to purschase the car. A few service issues were needed, however the dealership handled them and got me on the road safetly and quickly. Great place to by a car.

I went to buy Toyota RAV4 from Toyota On Western, 6941 S Western Ave, Chicago, I sent them asking about out of the door car price that I found on cars.com and they sent me a good deal, so I drove 40 miles from my home for this deal but I had in my mind that they will change the price of online as most dealers do, but I ended up buying the car for the same price they sent me , even I kept asking about the price while going through the details and they assured me that it will be what they told me , I have previous experience with dealers before that they just give you a price to come and then everything change but those people are really nice , honest and they keep their promises, thanks to Ray Khouchaba ( General sales manager) who was so nice and of great help in every step in my car purchase, also thanks to Gerardo Paredes, who helped me in the purchasing process, also thanks to Saul Unzueta( internet sales manager) that responded to my email and sent me the quote, I know buying a car my be stressful and a hard day but those people make your day really easy, thanks once again

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

They have great hours for those working in the daytime. Unexpected journey tire issues and David took immediate measures to get us back on the road. Thank you

Drove 4 hours, in the on and on our way within 30 minutes. Zack was a pleasure to work with and could not have made it easier

My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.

Jimmy B made the experience great! No high pressure and completely upfront. A pleasure to work with. I would reccomend him and this dealership to anyone!!

This dealership is not very close to where I live (north side Chicago, near Evanston), but it was worth it to test drive, and ultimately drive, a car that my husband and I were very interested in. We set up a time to meet with a representative a few days before and the team there had the car ready to go for us to test drive. We had the opportunity to work with Otto Brantley during the process and he was very honest, communicative, and knowledgeable. I didn't anticipate buying a car that day, but after having all of my questions answered and feeling comfortable with the car, price, Otto, and the company we were dealing with, my husband and I signed the papers for our VW Tiguan. It has been about 7 months since we purchased our vehicle and neither one of us have any regrets. There was one issue that I had and that was regarding the finalization of the paperwork. Another employee (I don't recall his name) was a bit pushy with adding additional insurance and options that would have costed more, and I didn't feel that the options were necessary. I remember saying that I didn't want any of it repeatedly, so that was a but frustrating not to have to reiterate my decision. Like mentioned above though, overall the experience was great and I would likely recommend this dealership to others based on my personal experience.

It's a scary thing to make such a big financial decision, but the team here was so helpful and courteous they made it a fun experience. I left a very happy customer.

I???d like to thank Nathan for all his Help expediting the service of my wife???s car .. he took the matter in his hand