Used 2021 Toyota Sienna for sale in Chelsea, AL

Michael Cofield made my buying process very easy. definitely will recommend others to visit the dealership. thank everyone at the dealership for all your hard work!!!

I love the car but why oh why would you not put a key operated cargo opening! This Back hatch is so heavy! I didn’t even look at the lack of that feature when I bought the car. One would assume it would be there at this price point.

We were traveling and a thousand miles from home. Our Maxima had a problem we believed to be minor, but with the distance to go wanted it checked out. The service department was OUTSTANDING! They worked our car into the schedule and had us back on the road shortly after lunch. It did in fact turn out to be a minor problem, but it took them several hours to isolate it and verify it was perfectly safe to drive.

I have been driving my new Sienna LE for a year now. I have a long commute to work so I have been happy with the gas mileage especially since gas is well over $4.50 a gallon. The ride is comfortable though I do wish the driver seat had more functions. The only real issue I have had with the van is the braking glitch when slowing down. The van kind of slides when the brake is hit. This does not happen all the time. But the first time it happened it felt scary. I will bring that up next time I take the van for service. Other than that I have had good customer service at the Toyota dealership. I am sorry I do not have the automatic button for the rear door, it is very heavy and when you have your hands full it is hard to pull the door down. I previously had a Ford van and the door was not heavy at all. I do like the Sienna a lot though.

This is the second car I’ve purchased from Serra Toyota. Both times they had all my paperwork finished and waiting for my signature. This time I had the pleasure of buying from Jerry Cheng, he went above and beyond to make sure we had a great experience. Jerry spent as much time was required to make sure we knew how everything about the car functions and works. I will certainly call him when I purchase another vehicle.

On first long trip got 39.5 MPG. Return trip- 41.9 MPG. All wheel drive is a bonus. There are so many great features. Lots of cup holders and USB ports. Very comfortable and flexible design for configuration of seats.