This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
I arranged the deal for my 2018 Forester on-line as I live 7 hours away in West Virginia. I first found the vehicle I wanted and was then swept away by the ease with which the deal was made...and it was a GREAT deal or I wouldn't have traveled 7 hours and paid for a motel and rental car to take ownership. My salesperson, David Saint, did everything I would try to do for my customers if I had his job. The general manager introduced himself to me and asked if there was anything he could do; he also gave me a dealership gift. My experiences at other dealerships have not been this pleasant. I was made to feel that I am more important than my money and I like that very much.
I was greeted and shown a vehicle by Matt today. I must say that he was very pleasant and great to deal with. Although I didn't purchase the vehicle I wanted, I really enjoyed his professionalism, his patience, his eagerness to make a deal happen, and his judgement free kindness. I came in the dealership on a whim after cleaning my driveway and basement and I never bothered to change my clothing or boots. He treated me like any other customer. I just wanted to say great job, Matt.
I bought a used car from Piazza Honda last week and it was the most hassle-free and pleasant used car buying experiences of my life. Karl and Brent were amazing. I was in and out in 45 minutes with exactly the car that I wanted at a great price with no hassle.
It was late on a Saturday and the detail shop was a little backed up, so they offered to let me come back Monday morning for the full shine and polish. When I came back, Jay mentioned that one of the guys had noticed a light was on that they wanted to take care of. He said he'd get it into the shop and have it ready ASAP.
Turns out it was not a minor repair, but they covered the cost, provided a loaner, and bent over backwards to make sure I was well taken care of.
I have never had such excellent customer service at a dealership before, or nearly from any business for that matter.
I can't overstate how well I was treated and what an excellent experience I had at Piazza. If you're in the market for a Honda or a late-model used car, do yourself a favor and check out Piazza Honda of Pottstown!
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