My 1995 Volvo 940 estate wagon is hard to get some parts for. A part source was located and the part ordered and installed. A second part has been ordered, because of a fault in the first part. All previous repairs have been successful.
The dealership was clean but under construction - bathrooms in sales area was not available. Knew exactly what we came in to buy...Salesman immediately tried to direct us to something he wanted to sell. When we drove what he wanted us to drive, we got him to show us what we wanted to see. Meanwhile, as he tried to park the first vehicle, he backed it up into my wife, hitting her in the back (so much for pedestrian warning device). Long story short, we drove the vehicle we came to see, liked it, made an offer and the salesman told us the Manager said no, and made a counter. We said thanks but no thanks, and as we were driving off the lot, the manager met us and accepted our offer. It is a shame you have to play these games just to buy a car.
I recently purchased my vehicle and had to get a defect fixed. When I called the service center, I was able to get an appointment and get the problem fixed quickly. Everyone was helpful in explaining the issue, providing a loaner car so I could get to work on time and even cleaned my car!!
I was very satisfied with the salesman he did a fa
by Fredric Lawrence from Douglasville Georgia
June 6, 2018
Excellent salesman did in outstanding review on ATS 2018 Salesman will be looking for a ATS that will fit my knees Mr. Lawrence salesman was going to show me 2018 ATS but when we get to the car we found out that it just had been sold
I purchased my first Cadillac from Capital Cadillac in 2010. I had the pleasure of meeting Gumala Ogbamichael, a wonderful sales associate who instantly made me feel comfortable with the entire car buying experience. His friendly and warm demeanor were the very reason I returned eight years later for another Cadillac. He matched me with the perfect vehicle for me. Thanks for providing excellent customer service. It’s so rare these days.
Came in for the courtesy routine service on my Caddy and was reminded how fantastic the dealer (and Gumala, my rep) is. Leased one and purchased another over five years. I have never had a great dealer interaction until Capital Cadillac and Gumala Ogbamichael. Unmatched!
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