New and Used 2020 Volkswagen Atlas Cross Sport for Sale

Even though we didn't purchase a car from this dealership, the overall experience was not too bad - the location is relatively convenient and facilities are nice and clean and cars selection in stock is very good. However, the salesman was pushing us to "choose only 2 options to go forward" and we couldn't really think of what exactly we want before trying it and seeing all the final numbers - Jetta, Golf Wagon or Passat and S or SE for each one... I don't know how exactly it works but I can't imagine that providing rough numbers for 6 options is too complex task to ask for. He was very aggressively trying to sell us the first one mentioned - Jetta SE and was pushing on huge discounts available. Which we found very suspicious and decided to go ahead with Toyota instead.

Josh Pidek was an awesome salesman. Never had an experience like that with any other salesman. He was very kind and understanding, and knew what vehicle would work perfectly for my style and budget.

This is our 3rd time buying a car from Simon Chu, we originally purchased 2013 Volkswagen Tiguan and 2014 Volkswagen Jetta. Those 2 cars we have driven for past several years were awesome we had no problem with the vehicles, it was very reliable and had gotten tons of compliments from friends and other people. We went back to Simon past weekend with my wife as our family is growing and needed a bigger car. We wanted to trade 13 VW Tiguan and possibly get either used Atlas or a new Atlas with very basic trim to fit our budget but Simon made magic happen again and got us an awesome deal. Lindsay VW at Sterling was able to give us a very fair trade in value for our Tiguan and amazing deal for the brand new Atlas SE with technology. And we absolutely LOVE the car. We did not think we would drive back home that night with a brand new car with higher trim that we would have never thought we could afford but Simon and Lindsay VW @ Sterling made it happen. Simon once again exceeded our expectation, he is always so professional and friendly. Never pushy, and always so patient and thoroughly explaining every single details (new technology and features) about the car (setting us up bluetooth, watching every single tutorials at his office about new technology educating us). I really could say nothing but a great things about this guy, I am coming back never year to trade in my Jetta and get my GTI :) I am the type of person that always looking to change brands, get newer models, and etc but because of the service that was given and the vehicles Simon sold us proved its worthy, we are keep coming back and became a lifetime volkswagen family :) Also Sean Cho from Business office was also super cool and fast! Usually it takes singing all the papers from business office more than an hour but he had all the papers ready and got us out of there within 20 mins, not to mention he was also very professional and friendly. Thank you millions Simon and Lindsay Volkswagen @ Sterling

Let me tell you about Crystal at the Lindsay VW in Sterling VA, and why you should buy from her. Simply put, she is Awesome! Now for some back story So, it’s 2018 and the VW Dieselgate scandal is in full force. In March of 2017 VW was authorized to sell the remaining model year 2015 TDI’s as new once they were modified, but I missed the memo and didn’t buy one. Flash forward to March, 2018 I started looking into what would replace my ’14 dirty diesel, and while I had some luck finding some of the ’15 Golf TDI SEL Manuals that I wanted, they were being snapped up left and right before I could get my hands on one. Now is where Crystal comes in. I had seen a perfect car for me on Cars.com, and emailed Lindsay VW and Crystal was the one to reply. After a bit of back and fourth she went to grab the keys to this dream car of mine. …Missed it by 15 minutes… Unlike my local VW dealerships in the RVA, who only wanted to deal with what they had on hand, Crystal said to me that she would reach to her dealerships buyers to see what they could come up with, asking for me to give her the search criteria. Yes, this is why you should buy from Crystal, she goes above and beyond to help you find your car. About a week later I get the email that they were able to find what I was looking for. She pulled through. But it doesn’t end there. Originally, I was going to have the car shipped to my house, and she was going to take care of it. But I have family in NoVA and an opportunity arrived where I could rent a car and pick up the one she found for me. Crystal came through again. Crystal arranged to get the car rushed through the VW Used Car Certification Process at breakneck speed, From the time it arrived to when I picked it up was less than a week. All thanks to Crystal. Why should you buy from Crystal, she’s simply a fellow VW Auto Group lover who has a passion about the cars, and fantastic customer service skills.

My wife had heard good things about Lindsay VW of Dulles from her colleagues; so, when it came time to purchase a new family car, we decided to give it a try. We could not have made a better choice. Our experience was actually pleasurable, a first in a long line of car purchases over the past 25 years. When we walked in the door, we were met by a very courteous and, as soon proven, professional and knowledgeable salesman, Mr. Simon Chu. I would/will recommend Mr. Chu to anyone as he was my ideal salesman in every respect - immediately offered coffee!; not pushy, able to read customer's actions and body language, truly friendly, etc. The decision to go through with a purchase was easy as Mr. Chu was able to quickly identify the vehicle we wanted, and the price was as good as you could get from anyone. So, Mr. Chu passed us on to the Finance Manager, Mr. David Kim, who very surprisingly turned out to be exactly like Mr. Chu - courteous, professional, friendly, and competent. Needless to say, the experience continued to be pleasant all the way to the end when we drove out of the Lindsay garage in our new VW Atlas. I do not think I can express well enough my pleasure with this latest car-buying experience but hope that any reader will at least get the impression that it was extremely positive all-around. Bottom Line: I recommend Lindsay VW of Dulles to anyone looking for a quality vehicle at a quality price because the service one will likely receive is top-notch. To that person: ask for Simon and David, and I guarantee your experience will be perfect.

Bought a new 2017 GTI Autobahn. Great experience with Lindsay in general and Joshua Jay in particular. Joshua was very professional and knowledgeable about VWs in general. I was caught up in the TDY Recall, and decided to sell my 2012 Golf TDI it back to VW and replace it with a new VW. Lindsay went to great lengths to keep us TDI owners informed as the buyback process developed, including hosting an informational dinner last November. My wife and I were undecided between a new GTI and an Alltrack. Joshua patiently worked with us, setting up several test drives and answering countless questions about both cars until we settled on a new GTI Autobahn. We wanted the Driver Assistance Package (DAP), so we needed to do a special factory order. After a 4-month wait, the car came in, but unfortunately it was missing an important option. Although he did not need to, Joshua took full responsibility and mobilized all the resources of the dealership. Bottom line: I had the car exactly as ordered within two weeks. I was very pleased with Joshua’s expertise, dedication, and professionalism. I highly recommend Lindsay Volkswagen for both sales and service. I will definitely be a repeat customer.

I may call or come in with a small simple question, and it's always treated just as if it was something more serious. From not being able to decide on a new tire as opposed to a patch up and being given a loaner for the weekend to make up my mind or asking about a squeaky steering wheel which lead into discussing some dings and fender rash on my car to being offered to sand it off for a better appearance! A brovo and applause to Will, my favorite at the Gaithersburg Md service desk and a shout out to John service mgr. VW service always makes my day better!

Post Office Box ### Washington, Virginia 22747 October 28, 2016 Mr. Fawad Osmani General Manager Rosenthal Fairfax Volkswagen and Volvo 11050 Fairfax Boulevard Fairfax, Virginia 22030, My dear Mr. Osmani, Please excuse the delay in getting this letter to you. It should have been sent immediately after our last conversation, however due to the injury I suffered at work earlier in the year I have had two surgeries on my left wrist and I have been in a cast. The surgeries made me realize the dereliction of duty in not getting this letter of deep appreciation to you. When I entered your facility on July 3, I had not intention of making any decisions on my lease. Fortunately the timing was perfect in that I was able to visit with you directly. It is often said that purchasing a new car is an event that most people put at the top of their ???unpleasant experience??? list. It has been eight months since the accident and resulting injuries at work and I was dreading having to go through the lease renegotiation process. I appreciate the manner in which you gave me your complete attention and I quickly realized I was comfortable in our discussion and the numbers you were showing to me in regard to the lease and a 2016 vehicle. I also appreciate the information you were showing me regarding the TDI legal issue which affected my 2013 vehicle. Thank you for your honesty not only in word, but in deed. You showed me exact numbers and costs and were so instrumental in an easy and enjoyable transition. On top of all of your incredible assistance, you went to bat for me with Volkswagen Credit Services and were able to persuade them to waive the ???excess wear and use fee??? of $495.00. I almost fell off my chair when I heard that terrific news. Thank you again. You are indeed a 5 Star gentleman who went out of his way to waive those fees that totaled $845.00 (wear and use/disposition fee). I am so pleased with my new Jetta and I thank you for you help in every step of the transaction. It will always be my honor and pleasure to recommend Fairfax Volkswagen and I have already shared this good news with many of my friends and relatives. Mr. Osmani, there are just a few simple words that describe my experience dealing with you and your fine dealership, and all your staff: Thank you for your kindness, integrity, and honesty. Nothing more can be said because each of those words exactly conveys my appreciation to you and for you. Yours very cordially, Paul E. Hagstrom Note: In the parking lot at work someone did something to create three tiny scratches in the rear right fender. There are no dents. Please let me know the best way to handle this. Im sure it is best not to contact my insurance so I expect to pay to have these tiny dots removed. It bothers me not to drive my white beautiful Jetta in less that perfect condition.

Several outstanding employees at Fairfax Volvo helped resolve a difficult situation I was having with my vehicle. I had a 2015 Volvo that was purchased at Don Beyer Volvo in Winchester, VA. Over the past couple of years and particularly the past couple of months, the vehicle had multiple issues. As soon as one issue was fixed another arose. Rachel Voelker was absolutely wonderful in trying to get the matter resolved and always kept me informed about what was going on with my vehicle. She was always positive and ensured me that they would get it right. Due to having to be towed a couple of times ???after hours,??? other service department members, such as Melvin, took my calls and made sure a tow truck got to me as soon as possible. With the repeated issues, the service manager, Will Winston became involved and worked with Volvo directly to inform them of the situation and advocate on my behalf. He promised me on our first phone call that Fairfax Volvo would ???make it right??? and they followed through on that promise. Due to the unexpected repairs needed on my car, I had to replace it in order to have a safe and reliable vehicle. When I purchased my original Volvo, I thought I would keep it ???forever??? and financed it longer than I normally do. As a result, I was horribly upside down in the vehicle. Will worked with Jonathan (new car sales manager) to come up with a fair and honest deal on a new Volvo in an effort to correct the situation of the lemon Don Beyer sold me. I want to personally thank Jonathan, Will, Wayne Smith and Glester Johnson for going above and beyond to help me get out from under that vehicle and get me into a new Volvo. I have the utmost faith that this Volvo will be my car for many, many years to come. Thanks to your staff for answering all of my questions honestly and making that five-hour process not as painful as it otherwise could have been. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Fairfax Volvo.

This review is in reference to Volkswagen dealership located in Fairfax, VA and managed by Fawad Osmani. On January 3rd, 2018 I had the pleasure to walk into this dealership and received service by Fawad, Wes, Alaa, Amer and David and the staff exuded professionalism and superior customer service. Keep in mind, I delayed purchasing a new car for many years solely based on all the horror stories I have heard from others on purchasing vehicles, and having to deal with car salesmen. I have to say my experience at Volkswagen dealership and under Fawad???s watch left me leaving the dealership confident and had no doubt I made a great purchase that suit mine and my son???s needs. Fawad taken a good amount of time to explain the difference between financing and leasing a car. Fawad was able to breakdown the cost and explain every moving part of the deal. Because of his thorough explanation and based on my needs and wants, I confidently chose to finance the car, in addition to purchasing a 10 year warranty and 5 year maintenance plan. Wes taken the time to escort me and test drive the car. He patiently explained to me and on a very high level on leasing a car may possibly be beneficial to me since most of my driving will be local. Wes also explained different features the car model include and most importantly discussed the various safety features for that specific car model. Another staff member, Amer patiently explained and showed me every feature the car included as well. David assisted with the financing part of the deal and explained to me the next steps to seal the deal. He also patiently explained to me that I would need to purchase full coverage and can easily update via car insurance???s internet site. Which I have done so just about 20 minutes ago before composing this review. I highly recommend and without reservation to potential clients to browse/shop for a new car at this dealership. Fawad also manages Volvo and Honda dealerships in the same location.

Charles Haddon greeted us and made the whole buying experience one of the best I've had. Love the fact I didn't get the full court press from the prototypical car salesman. Charles was very professional and gave me his undivided attention with any questions I had. Never applied any undo pressure and let me take my time making a decision. Once we decided to buy the car, David Jennings made the out processing very painless and extremely fast. Would highly recommend!

My service rep at Fairfax Volvo is amazing! I had been having an issue with the rotors on my 2011 XC 90. Clark worked extremely hard to make management realize that they needed to take care of me and make this right. He was able to make them see that as a 20 year Fairfax Volvo Dealership customer (and purchaser of 9 cars over those 20 years....as well as having them all serviced there!) I needed to be dealt with fairly.....and not just looked at as a dollar sign. They did exactly that! I couldn't be more pleased with the way they treated me and fixed my car. This is the fourth XC90 that the family has had and I couldn't be more pleased with the product and the outstanding service I received from Clark, John and even Wayne. I'm a recent widow and they make me feel like family! I know I can trust them to take care of me and my family's cars.

I always go to the dealership go get my oil change and the feeling of being welcomed by Perdita and her smile is amazing! For a person who goes twice a year, she immediately recognizes me and treats me extremely well. She offers a complimentary wash which I’ve never been offered before with another person behind the desk.

This was the most seamless and worry free car purchase I have ever made. Came in told my sales person Ray Palizkar who is by the way very helpful, knowledgeable about cars he sells! Anyways, we told Ray what we wanted to test drive, when we arrived back at the dealership, I didn't have to spend much time negotiating a deal, I figured why waste anyone's time and told Ray upfront what I was looking for in the deal, etc. Sales manager came to me immediately with a counter offer and after little bit of talk we agreed in the middle price that was reasonable for everyone. Whole process probably took less than 3 hours! I think it speaks volume how many abundant rave reviews this dealership receives here and there is definitely a reason why....a GREAT customer service!

Made it a quick and easy experience. Kid friendly too!

Bethesda Volkswagen is the BEST VOLKSWAGON DEALER IN THE UNITED STATES!! If you want to buy a Volkswagen, don???t look any further than 7001 Arlington Road, Bethesda, Maryland. Volkswagen historically are known for producing quality cars with excellent reliability-so it was quite impressive to encounter the most customer service knowledgeable friendly staff on the planet[The VW Trio William Merlo (Sales Consultant), Ron Sowell (Product Specialist) and Ash Chowdhury (Finance Manager)] on my first visit to simply ???check out??? the 2016 VOLKSWAGEN TIGUAN SEL. To make a long story short, it was quite a phenomenal experience-who knew shopping and buying a car could be so easy? 1) William Merlo LISTENED to me when I initially explained my interested not only in the Tiguan, but also the EXACT features I wanted-that is how I discovered the 2016 VOLKSWAGEN TIGUAN SEL had all the features I wanted. As I was test driving it, Merlo pointed out various aspects of the car as well as functions that were of my interest (i.e. heated seats, sunroof). It was absolutely awesome to test drive the 2016 VOLKSWAGEN TIGUAN SEL and ask all questions I had without the pressure to purchase. He is an ideal example of what a sales consultant should be like in mannerism, attitude and most of all knowledge of a car. And yes, he was available to answer any questions afterwards and still today. 2) Ron Sowell went beyond what I expected when I picked up my car-as he was explaining all the feature and controls-it was liked he built the car himself! This made me feel very confident and secure and he assured I was very familiar with features before driving off with my new car. In fact, I have even called and stopped by for additional feature questions, which he answered without hesitation. 3) Ash Chowdhury role as finance manager exceeded what I expect-it was a wonderful relaxing experience because he not only explained the various aspects Volkswagen financing in detail, but also took the time to explain each difference of the various extended warranties available. And I might add, it wasn???t just giving me information, but Chowdhury was quite patient to listen to my question as well as making sure I fully understood my option, even after I left and had more questions which he was too happy to answer. So overall, for anyone new to buying a car or even have owned several cars and looking for a Volkswagen, I give this place 100 STARS and 100 Thumbs up approval rating. The Super Trio of Volkswagen of Bethesda [Merlo, Sowell and Chowdhury] are what any consumer would be looking for in a car dealership without the hassle of purchasing, pressure of buying or most importantly LISTENING to what you desire in a car. KUDOS TO MERLO, SOWELL AND CHOWDRY! I nominate them for VOLKSWAGON Car Dealership Employees for 2016!!!

My beloved VW car had sustained damage from a deer-hit, was not drivable, and I needed to replace it immediately (& over the Thanksgiving holiday). When I walked into Sheehy, I was fortunate to be paired with Ray Williams, who sold me a beautiful new 2017 GTI and made the process easy and enjoyable. Ray was professional and personable, and I will return to him and Sheehy as well as recommend their sales and finance department as a loyal VW owner! I also had a fabulous service experience with Sheehy with my 2013 Beetle (tire replacement) in the Fall -- already charmed a bit by their first-rate service department and ability to accommodate my work schedule.

My husband and I have bought numerous vehicles from Alexandria Volkswagen and this last experience on Saturday, 10/28, was just as great as all the previous experiences we've had there. Our sales representative, Brett, was so patient with us as we looked at and questioned him on several different vehicles and drove two different ones. He spent a lot of time walking us through options, financing, and with our trade-in. This was the second vehicle we bought with Brett, and I would definitely recommend him to others. Shilo and Ene were also great while talking numbers and reviewing multiples buying and leasing scenarios. Everyone at the dealership was pleasant and helpful.

I initially was apprehensive about going to Alexandria, Volkwagen after hearing reviews from friends and coworkers. Some friends indicating the service was terrible and the salespeople were rude. For this reason, I didn't bother making an appointment. After visiting several dealerships in the area, my boyfriend and I decided to swing on over to Alexandria, despite the reviews. We were introduced to Dean Reyes as our salesmen. We test drove a CPO 2016 Tiguan with all the fancy gadgets that I was looking for in a compact SUV (i.e. leather interior, back up camera, blue tooth enabled). When I was ready to start the process of purchasing the vehicle, Dean prefaced the negotiation by explaining that Alexandria VW has a little/no haggle policy around their CPO price (I also observed this with another VW dealer on the Beltway). Given that the price was competitive and within my budget, I didn't want to pass the offer. Throughout the experience, Dean answered all our questions genuinely. Overall, I am happy with the purchase and love my Tiguan!