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2020 Volkswagen Atlas Cross Sport consumer reviews

$30,545–$32,445 MSRP range
side view of 2020 Atlas Cross Sport Volkswagen
89% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.7
  • Performance 4.4
  • Value 4.5
  • Exterior 4.8
  • Reliability 4.4
Explore the 2020 Volkswagen Atlas Cross Sport
Shop the 2020 Volkswagen Atlas Cross Sport

Great Car until you need it fixed

Hello, When I traded in my Passat for the VW Atlas sport, I was in heaven. Also leased this vehicle, 1st time ever leasing. The interior room and size of the vehicle is amazing. The drive of that vehicle is amazing also. However, I've needed a part for the car for over 8 months now and still waiting. I am leasing a vehicle that all the bells and whistle I paid for do not work. Not to mention that I drive my grandkids in this car and don't even feel safe in it anymore. All I get from my dealership is the parts are on back order. Would love to keep this vehicle but afraid after I purchase it they won't fix it. As much as I love VW this experience has me ready to move to another vehicle brand.



Bought brand new 2020 Atlas Cross Sport Sel - it has around 15K miles and it has been towed twice back to dealership after engine died while driving it. The dealership says faulty fuel pump- put a new one in - it's still broken. Dangerous car


Amazing SUV reliability is incredible Great value

I drive Uber 8urs and I have a 2018 Atlas's 2.0 getting 27 mpg having driving 3yrs this SUV is best thing I've ever had great driving UBER and very consistent jdt unbelievable SUV 187,000 miles , best vehicle I've ever owned!!!!


Very reliable

Love, love it, been long time since I drove a new car. Also own 2006 VW Beetle convertible which I really love driving. Love all the safety features of VWs


Great investment

This car meets all of my expectations. It has a lot of legroom and a great ride. All my friends really like this vehicle and how comfortable it is.


Has a lot of issues with safety components

It has been in the shop more than its been used. The SOS component went out first and it took over a month to get repaired because they couldn't find a replacement part. Now its having an airbag error code. Other that the constant error codes and time spent in the shop or garage doesn't allow much time to enjoy the vehicle.


Great German design and feel

Don't want to see yourself at every corner this might be for you too. Very good performance from my V6 4motion avg mpg 23-24 for me.


Couple issues on an awesome looking vehicle

Starting to hate this vehicle looks so good. Having a rattle in the suspension fixed now. Have a couple of electrical or computer issues that are more annoying than problematic. The remote start doesn’t work great. The ride is very good. The new lane assist and so forth have room for improvement but work as well as anything I’ve drove. Power is very good and the mileage is slightly better than expected. I’d get rid of the shifter to improve center console. Dealership is atrocious but they all are becoming that way.


Great new car

This was our first big car. We stepped up in size and love the look of the Cross Sport. She is a bit of a gas guzzler in city traffic. Not horrible on the highway. My only advice to people shopping for this vehicle is get the v6 option over the 2.0 Turbo. With the size and weight of the vehicle you need the extra power.


My Atlas Cross Trek has found a fan in me

Although there were some initial issues with the car McGuire Volkswagen’s service Dept smoothed over the initial rough spots. The crossfire is very comfortable and quiet. It is a large smooth running automobile.