Used 2021 Volkswagen ID.4 for sale near La Habra, CA

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

This car has been, without a doubt, the best vehicle I've ever owned. From its reliable performance to its comfortable interior, every aspect of this car has exceeded my expectations. The engine is powerful yet fuel-efficient, making long drives both enjoyable and economical. The handling is smooth, and the ride quality is superb, even on rough roads.

Just bought my car from Carmax in Costa Mesa. Michael helped me. The whole experience was easy and painless. It really is the way car buying should be! When it's time for me to buy a car again I'm definitely going back to Carmax!

I never even thought about an electric vehicle I did not think I could afford it so I went to the dealership and they had the ID for xxxxxx2021 for a deal that I could afford. I took it. I must say I love this car and a lot of ways it’s very comfortable. It looks great. It’s well made it is fun there are a few things I don’t like the cap where you plug-in the electric fell off and the driver side vent. My biggest issue with this car is the range it irks me to end it says 260 mile range I get you’re probably never get that but I’d like to get close. The most this car has ever got is 205 miles average about 189 to 200 mile range and this is not acceptable. I am in sales 250 mile range is great but to get less than 200 is not acceptable. Specially, over the car is this expensive. The color I love but underneath the door that panel gets very dull very quickly. It is also stressful because there’s not enough rapid chargers in Los Angeles. Part of the reason is I cannot have a charger at my apartment, so I have to struggle and try to find a rapid charger and there’s not enough of those around. Accommodate everyone. The infrastructure is building more level two chargers, which we don’t need. We need rapid chargers. I seen people almost fight overcharging stations. If I had to do this over again, I would’ve not bought this car at this time because of the lack of the charging stations but I actually do love it and I don’t think I’ll ever go back to gasoline again.

Have purchased two vehicles here - on in 2015 and one in 2022. Great customer service in both cases. Our 2022 was an online order for the id.4. Chris Kelly was very easy to work with, and made the process smooth and simple. I’d happy order another car through them in the future!

Love my 2023 ID.4! It’s extremely comfortable, drives great, gets good range (280 miles) and charges quite fast (180kW observed!). A lot to love about it, it’s a great crossover, roomy, good suspension, comfortable massaging seats!, nice features, the Travel Assist highway driver assist is excellent and is great for long road trips, the software is also good pretty responsive and not too buggy and I have not had any issues with it so far, the newer ID.4s have much better software than the first year 2021 models and apparently the 2021 models are getting updated. A lot of people complain about the ergonomics but I honestly find it to be a non issue for the most part, the steering wheel controls can be pressed like normal buttons and the sliders are responsive, also the window controls do not matter to me, the separate button for rear windows is not an issue, in fact it helps me from not rolling down the rear windows unintentionally. I really, really think the control issues on this car are overblown because within a day I was perfectly comfortable with all of it. The only issue I have with the controls is that the center sliders are not illuminated at night for some reason which is dumb but my muscle memory adapted quite quickly to it. The EV part of it is great, like I said it charges very well and has a good charging curve, the range is good, and the electric motors are well calibrated. The only other issues I have is that the stereo isn’t excellent for $50k, it is ok, it is not bad, but it is not a great stereo. Also the already mentioned not illuminated sliders. The app could also be better, but I do not care too much as I just use the keys and it works well. Also would like to see one pedal driving. But that is it, they are not big issues. I would absolutely recommend it to others, in fact I already have! It is really a great car!

Roy went above and beyond in making sure I am happy with my deal. He called me days later to follow up. That is the kind of after-sales service you would like. The dealership is also clean and very accessible. I would highly recommend this dealership to all my friends and family.

Just bought a 2021 1st edition which is pretty much the same as a 2022 xxxxxxw/ Gradient package. Love, love, love this vehicle. Since I have the RWD I am waiting for my reserved AWD to be delivered, if given a bargain for my 1st edition as a trade in, I will trade up to the 2022, if not I'd be just as happy keeping my 1st edition.

Very good customer service. Very nice and worked to help us buy a car

After spending seven months and 10,000 miles with the RWD ID4 Pro S, we're still thrilled with this car. Our family of five fits (and rides) comfortably in our trips around town. It's nimble and accelerates faster than any of my past cars. Our range is usually at or better than advertised (except in cold weather--which is true of all EVs). The low cost of operating the car means that we'll usually drive this car on our road trips instead of our minivan, as we can also fit all the luggage we need in the spacious cargo area. While we typically charge at home, we've also charged over thirty times at Electrify America stations without fail--and quickly at that. I also fitted an aftermarket hitch to the car so I can use a bike rack to get our family's bikes around town and to the trails. So what holds this car from a better score? I'd prefer a few more physical buttons as opposed to operating things like air conditioning from the infotainment screen, especially when the infotainment center is slower to respond than a typical smartphone. The scheduled charging feature (to charge only overnight for cheaper electricity rates) doesn't work with the current software version--and US models haven't yet received any of the promised software updates. And the piano black finish on many spaces of the interior is a fingerprint magnet. In other words, small complaints aren't enough to keep us from highly recommending the ID4!

Me and my wife were found in a bind as we had 3 cars 2 of them in where we were negative and did not need. We decided we wanted the new 2018 Tiguan as it met our familys needs. We met the General Manager Roger Chammas he went above and beyond his normal duties to make this deal possible for us. We came from a bit of a distance away as no other dealership was willing to make us an offer we were comfortable paying! After agreeing on numbers both me and my wife drove to make the deal we were handed of to the General Sales Manager Sevan Khajehgian and Our Salesman Jonathan Hardaway. They both made my wife and I feel comfortable with the transaction and were as transparent as possible! I highly recommend VW of DTLA for any of your VW needs! Ask for Jonathan, Sevan, or Roger they will treat you like family!

What a great dealership. I came in with another offer from a different dealership and Chris and Jennifer beat it really quickly. The whole process was super easy. Now I have a new GTI!

The staff was friendly, knowledgeable, and never pushy. They answered all my questions and made the entire car-buying process seamless.

They doing the best, Joe and Pierre , helping me a lot, perfect choice, they have a great collection cars , the place is so clean , the cars so clean too,

Friendly people and good service?.Will definitely recommend to my family and friends?,Got my Silverado with all the features that I was looking for..