Volkswagen for Sale in La Habra, CA

Exceptional service by Glen. He was very pleasant and willing to work with us and come to an agreement, all in a very prompt manner. Would definitely recommend to others.

McKenna customer service is very good! They did the service I need efficiently.

I came in to buy the Passat that I was leasing because I loved the car so much! They made the buying process painless and pleasant.

I have a 2009 VW CC which recently had the EPC light turn on/off randomly during times of idle. I called VW Cerrritos and spoke with Spencer who explained what could be the possible causes for the light turning on. He recommended I try to replicate the problem before bringing the car in if it was safe to do so, this would prevent me from losing money if the problem didn't show up during the diagnostic. I decided to purchase an affordable OBDII reader that worked through an app on my phone and was able to retrieve a code for a camshaft sensor. I told Spencer my findings and got an appointment set up for the next day at 8am. The car was diagnosed quickly and was back to me the same day of drop off. This process included diagnosing the problem, calling the warranty service for an "OK", repairs, and waiting for the warranty to send payment after the repair was done. I'm not sure were the Camshaft sensor in my car is but that is a quick turn around considering all parties involved. I was provided with a ride home after drop off and a ride to pick up my vehicle which really made things so much more convenient. If a 6th star was possible I would just for the customer service alone. I thank you again Spencer and all the service members involved for taking care of my VW and giving me peace of mind.

Spencer was very helpful and excellent worker whom I knew for a long time. I always g to McKenna Cerritos for service because I have been their client for more than 25 years.

I was really happy with the service. Norman kept me updated the whole time and gave me the coupon that saved 15%. Now I feel a lot safer because I know my car is in excellent condition.

Came in to service my Mk6 GTI, quality of service is great. They always take the extra step to make sure everything else on you vehicle is in top shape. Norman Harrold was a great help had pictures sent to me, keeps me posted with updates and great communication. Greatly appreciate it!

for that reason. Norm set up appointment for me that meet my schedule,when I went he has a loaner car ready and the drop off process took less than 5 minuets. Norm kept me informed throughout the process and the car was ready in 3 hours. Arcadia

Clair and the rest of the service team made my time of service for my Golf quick and efficient, working around my schedule perfectly. Thanks guys! An example all dealerships should follow!

I have an older Jetta and like any older car time takes a toll and repairs are inevitable. But thanks to the great work at VW Pasadena any downtime is short and they keep me on the road. Clair my sevice rep, has been awesome! She stays in touch throughout the repair process and always keeps me updated and gives clear explanations that even I understand. All of which helps alleviate the stress of dealing with car troubles.

If you go to get your car serviced make sure you ask for Clair ! She is the Best! There are other dealers but none have service Rep like Clair! She knows how pickie I am she tells me what I need to do .

Coming to the Volkswagon Pasadena dealership is always a joy and a good experience. The charges are reasonable, and the waiting time is minimal. But if you DO have to wait long, at least there is a pleasant atmosphere with a comfortable waiting room, big screen TV, and eating and drinking amenities. And if you choose to wait outside, you are surrounded by palm trees and a nice patio. The service technicians are always pleasant too. This time, Norman assisted me; he was very thorough and communicative. I've already recommended this place to others, and will continue to do so!

I love to come here for my repairs it’s great service. Fast friendly overall great. Never had an issue. The dealership is clean and respectful to my car.

Clair has been the hard working customer rep! We have seen I n a long time she’s went out of her way to help us and beyond . Great customer service . ¿¿¿

Norman H. took good care of me, thoroughly explaining issues & repairs. He was helpful, accommodating, professional and freindly. Repairs done timely, properly and car was returned nicely washed, vacuumed, fluids topped and with a "TIRE CHECK", setting correct pressure and repositioning tires to best position as needed. Very satisfied with coupons and deals offered to me. Thumbs up, Pasadena VW.