Used 2023 Volkswagen ID.4 for sale near Fircrest, WA

The new manager was awesome. Not easy to find someone who believes in OLD SCHOOL when it comes to customer relations.

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

I engaged the vendor through cars.com and asked for email engagement only to start. They complied, answered all my questions via email, includes vehicle inspection reports, car fax and quick reply in follow up emails. Unfortunately the car sold before I was able to get to dealership. But they were great during my initial engagement.

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

Justin was very thorough, took time to listen to my concerns and addressed them appropriately. He also was very detailed with follow up. A pleasure to work with.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

The customer service is wonderful, everyone is very friendly. They’re very thorough. I highly recommend checking Volkswagen of Olympia out.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

Anna and Natatie helped my out a lot with friendly scheduling and our salesman was super nice and knowledgeable! I will recommend them to friends.

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

Just purchased a 2022 Alas Cross Sport. We dealt with Kellen Pelzel, salesman. He was Polite and Professional and extremely helpful with all my questions. The staff was friendly, and the dealership was clean and airy. I recommend this dealership and this salesman. Ask for Kellen.

The vehicles are top notch , the customer service is plus 10 , overall a wonderful experience in the purchase since our car was totaled. Thank you all there at CarMax for your professionalizm and help during this time. A Special Thank You too Zackery " what a salesman " .

This dealership is GREAT!!! Scott Tanner was a tremendous help. I was a first time car buyer, and I was very intimidated walking in, Sunset Kia made me very comfortable and sent me home in a new car. I will do business here again. :)