Used 2023 Volkswagen ID.4 for sale near Hawthorn Woods, IL

Mario is truly an exception to this business. He treats you like a human being and turns this whole process into a nice and easy one!

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

Awesome service, answered my inquiry in 30 seconds, and the car buying process was quick and easy.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

great dealing with Eric W and Jaelyn getting my Kia Niro. cant wait to show it off to all my friends!

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

If you are in the market for a new car, make sure to go see Mario!

Imagine being at a dealership for hours trying to get a new car well this was the total opposite experience Brendan was very knowledgeable & helpful & got me exactly what I was looking for in a very reasonable time of your looking for a vehicle go see City VW you won’t regret

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

Had a Great experience with Dorian Barbus as he was professional and everything was as promised when I picked up vehicle. The rest of the staff was just as pleasant as well! Thanks Again

I had a great experience working with Toni the salesman, he answered all of my questions. i bought a BMW x5 the other day, for a great price. there was a small ding that i notices afterwords (a very minor ding). He gave me bindis number (the service advisor) and they took care of it. Awesome dealership and I will be recommending to friends and family.

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

I had an excellent experience working with Ray Cotto at City Volkswagen of Chicago.From the moment I walked in, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle. They answered all my questions without any pressure and made the entire process smooth and stress-free. I truly appreciated their honesty and transparency throughout the sale. Highly recommend Ray Cotto if you’re looking for someone who puts the customer first!

Great dealership and more importantly, great customer service. City VW of Chicago is the place to buy your next new or pre-owned vehicle! I found myself in a rush to buy a car and I wanted something reliable and within my budget. Ray Cotto helped me get into a fantastic pre-owned vehicle that I feel great driving and was at my price point. Ray spesifically has helped Me and my family I have bought 11 cars from this dealership over the last 12 years and we have all been extremely satisfied. City VW Chicago cannot be beat! Thanks to Tim, Ray and the entire team.