Used 2023 Volkswagen ID.4 for sale near Mercer Island, WA

I just wanted to give a huge shoutout to Justin and Shaun for their excellent, seamless, and streamlined customer service. I was having a hard time finding a Mercedes anywhere, but it was your customer service that made all the difference. You both made the experience stress-free and efficient, and I couldn’t be happier. Because of you, I’ll absolutely be coming back again. Thank you for going above and beyond.

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

The vehicles are top notch , the customer service is plus 10 , overall a wonderful experience in the purchase since our car was totaled. Thank you all there at CarMax for your professionalizm and help during this time. A Special Thank You too Zackery " what a salesman " .

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

I engaged the vendor through cars.com and asked for email engagement only to start. They complied, answered all my questions via email, includes vehicle inspection reports, car fax and quick reply in follow up emails. Unfortunately the car sold before I was able to get to dealership. But they were great during my initial engagement.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

Great experience. Great people. Drove 5 hours and it was worth it. Would highly recommend

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

Our Tiguan needed a quick addition of window washer fluid and tire pressure check before our road trip. Bailey Decker and DJ were very supportive and professional in seeing that our car was serviced. Thank you!

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

After having my mirror glass flew off I called VW of Kirkland and ordered replacement. It came in the next day and I took my car in the filling morning to have it attached. It was done quickly and the service rep was very nice. He even wiped my key, door handles, and inside arm rest area to sanitize!

This dealership is GREAT!!! Scott Tanner was a tremendous help. I was a first time car buyer, and I was very intimidated walking in, Sunset Kia made me very comfortable and sent me home in a new car. I will do business here again. :)