Christian was amazingly helpful, He took the time to make sure my car was perfect and to be sure I knew every detail. the budget was perfect- the car is perfect. the payments are perfect
I greatly appricate the time this man took with me .
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
Anthony Guzman was outstanding when he sold us our VW Jetta. He was professional, quick and pleasant to work with. See him if you like to work with someone that has a strong work ethic and a sharp wit and sense of humor. Perfect balance!
When we arriced at Bert Smith on the day we purchased our Passat we spoke to a youg man by the name of Miro. He made our car buying experience a very wonderful and easy experience! He is by far the very best Salesman i have ever encountered! Hebeas very knowledge, was not pushy and overbearing like the majority of Salesmen. We had been to Nationwide Toyota the day before and had previously owened several Toyotas, however the experience with this dealetshop was not at all pleasant. After spending several hours looking at cars, the salesmen kept asking us to wait whike he sooke with other customers who came in. Very poor service and the salesman had very little knoweledge. Very disapponted in our experience there! But out experience with Bert Smith, espucally Miro was exceptional! The entire staff was great! We would highly recomnend anyone to purchase from Bert Smith and ask for Miro! We have dealt with a lot if Dealerships iver the years, but never had tge Fantastic experience like we had with Bert Smith and Miro! It was easy, we felt like we were at ho e with an o.d friend! Thank you Miro and the Staff at Bert Smith! John and Sue Hall
I have a 2005 Mazda and needed an honest repair shop. My a/c stopped working and I was told by another repair shop it would cost me $1,500 to repair! ABC looked at it and said they could fix it for $300! They did!!!!
The salesman was personable, effective, followed through well and yet not pushy. I would definitely recommend him highly. The dealership needs some updating. It was lacking in efficiency in most other ways including missed appointments, long waits on the phone etc. and even some lack of friendliness. The person who "signed the papers" at the end was friendly and efficient.
This was by far the easiest car buying experience I have ever had. Kayla listened and knew exactly the car I was looking for, gave me a great price on both the new car and my trade in, and even though I wasn't ready to commit that 1st day went ahead and had the car I was looking at delivered to the dealership. When I contacted her 2 days later to finalize the deal she had everything ready within hours and the car was detailed and ready by the time I got there. She had followed up on everything, reviewed the entire purchase deal and went over the car with me from top to bottom. It could not have been easier. Hans, the finance person went over all of the sales agreements and offered several extended warranty's and service plans that were available. There was no heavy handed pressure tactics, just a clear description of what was available. The combined experience of dealing with Kayla and Hans made the whole experience extremely pleasant. I drove off the lot with my new car in just over an hour. Kayla has already been in touch to see if I had any additional questions about the car or needed any more help from her. Fantastic customer service. I just wished I lived closer to the dealership so they could handle my maintenance needs as well.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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