I purchased a used vehicle from Wynn VW this past weekend. The entire process was seamless. Mac met me for a test drive and was so friendly, helpful, and knowledgeable. I would say I spent a total of 1.5 hours at the dealership between the test drive, going over the paperwork, and signing the paperwork. Rob, the finance guy was great too! Super friendly. I had my 4 month old daughter with me so he understood my need to be in and out as fast as possible. I have purchased cars from other dealers in the past and spent HOURS if not a whole day trying to close the deal. This was not the case. Highly recommend Mac and the rest of the staff at Wynn!
Kel helped me purchase a 2011 Jetta SE on Saturday - the entire experience was wonderful. The car was a great value and the sales process was low key and very helpful. I took the car home later on a Saturday. Unfortunately, the check engine light came on as soon as I got it home and the car started to drive terribly. I was disappointed and upset to say the least. I sent Kel a couple of distress emails and expected that I might have a major hassle on my hands. I was wrong. Kel called me at 9:11 am on Monday morning and was very concerned - he had me bring the car right in. I did and Mark Svenkeson took a look at it and had it repaired in less than 30 minutes. No charge! Wow!! This is a company that stands behind their products. This is what a dealership should be.
The best experience anyone can ask for when it comes to purchasing a vehicle. My salesperson Marius was amazing when it came to showing me all the features of my new 2014 Volkswagen Passat and went well beyond my expectations when it came to customer service. When it came to financing Max was amazing getting me approved even though my credit was rough. I would recommend Carvision to everyone
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Called to ask if a Tundra had a bench seat or bucket seats since they had no interior photos. Was told on the phone it didn't have a bench seat (bench seat is a no go for me). I drive all the way there and sure enough it had a bench seat. Looked great on the outside but the inside was a deal killer for me.
Jordan Clarius = Pleasant experience, fast, great deal
by DelawareTDI from DealerRater.com
August 23, 2018
Jordan Clarius was excellent to work with and made the entire process a breeze. He was responsive to my needs, worked out the details of the deal quickly, and knew the product inside out. I have dealt with many care sales men and women, having even sold cars myself, and Jordan is one of the best. Knowledgeable, respectful, and professional. There was no nonsense...no game of haggling (great price to begin with)...no fake interest or attention--I was treated like a real person instead of the next pay check. I will definitely be back to Jordan and Garnet in the future.
I went here to purchase a new vehicle for myself. First I was introduced to Eric who helped assist me with the starting purchase process. Eric showed me the 2018 Volkswagen Tiguan and assisted me on a test drive he was so informative and helpful. I instantly fell in love with it. Then he introduced me to George the Senior Sales consultant who I dealt with all throughout this process. He made sure this process went smoothly, answered all my questions and just was all around very helpful . Also Steven one of the business managers was so informative, helpfuI and made sure this deal was finalized in the end. I’m extremely satisfied and I thank these three gentlemen for making this the best experience ever. This was my first time buying a new vehicle and I don’t regret it. I’m in love with my new car. I 100%recommend this place.
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer.
Great dealership to work with. No pressure, no playing games with price. Salesperson (Tony) was excellent...very knowledgeable, responsive and professional. An overall good buying experience. Got the car I wanted at a very good price
Research the vehicle over the net prior to visit. Made an appointment so they were expecting us and we were not waiting around. Had a quick discussion with John and off we went on the test drive. The decision to buy was an easy one. They look like a busy dealer so I am not sure the level of service when the time comes. Hopefully it???s not painful. Thanks to team for making the process quick and easy.
They're doing renovations so four stars for now. Both sales and service treated me well. I would recommend them to anybody looking for a good used car. They saved me thousands
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