Brock and his entire staff were amazing! They welcomed questions and were able to answer all of them. Brock and I reviewed the available RAV4s and then reviews the carfax of the one I was interested in. We discussed price and trade in value w/o the least bit of pressure. It was a discussion compared to a huge dealer I was at earlier in the day where I felt like I was held prisoner until I bought a car. With Brock and staff it was an enjoyable experience!
Vey attentive staff & they all work so well together as a team. Riley was amazing & so patient with me as I spent 2 hours test driving several Honda Civics till I found just the right one for me. She was more than willing to answer all my questions. She even texted me the next day to follow up on a slow leak in a tire. She told me to bring the car back the next day & they would put a new one on. That's awesome customer service! I did a lot of looking to make sure I got the best value & high quality vehicle. They have best prices & even got my interest rate down from the 4.24% my credit union gave to 3.99% & still had the loan with my credit union. Their service & attention to the customer is unbeatable!!
We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
Axel is honest, genuine and fun to work with. Yes, the finance guy is fun! He went above and beyond to work with me and my situation. I left feeling good about the financing, and amazing about the car I brought home. You could tell he shared in my excitement which is just cool. This dealership is the best - Moya, Michelle and Axel - they are honest, helpful, and there is no pressure at any time. This is my 3rd car from VW ST - I'm truly a client for life.
We totaled our first tiguan we loved it so much that we got a second one. The people at strong were great through this whole experience. They were great ,it was so fast and easy, just came in and signed some paperwork and I was out of there super fast.
Even a simple tire repair on their warranty program was worth the drive down. Our appointment time was honored, and in less than 90 minutes total, the tire was repaired, their general checkup service was completed and the truck had been washed. Some advice was given on a couple small things to take note on for the future and the work order of completion was signed. No money was asked for, and I was able to leave. I had even been offered a ride to work to my studio, but had set time aside to stay in their comfortable environment. Thank you!
Great experience! The easiest, most stress-free way to buy a great car. Staff is great with no sale pressure, no dickering over prices, selling quality used cars at terrific prices! Will definitely send more business their way.
I am from Colorado and worked with Riley through text. I put a lot of trust into her telling me about the Passat I bought it without taking it for a test drive. She answered every question I had and even answered after hours and on Sunday. She was great and Brock was fast with the paperwork. Will check with them again when I need another vehicle!
Best car buying experience ever! Customer service was best I've found in years. Mike Stidom is definitely the best salesman I've dealt with. He wasn't pushy at all, in fact, I didn't know he was a salesman at Southtowne for the first 40 minutes of our conversation. He found the perfect car for me! Great vibes all the way around. Finance guy, Mike Clark, was awesome too. So glad we went to Southtowne. If you aren't shopping here, you are doing it wrong! Thank you Mr. Stidom!! You are a rare soul in this day and age! Will buy here again!!
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