I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
Biggest mistake of my LIFE
by AJ from Austin, TX
January 13, 2019
Never buy this car. I've had it for less than 2 months and I've already spent over $2500 in repairs. It's been in the shop twice in the last 3 weeks and I've had it for one day and there's already an oil leak from God knows where. Never buying a VW again.
I gad a very quick and painless experience with my sales person Greg Fultz was seamless. I will definitely recommend Murdock Hyundia to my friends and family.
Not too much power, just enough.
by Tiguan is worth it from Hampton, NH
November 16, 2018
This car meets expectations and is a great family/commuter car. I just wish it had more power. I love this small suv and feel that the trunk space is great. My passengers in the rear seats are always happy to have the right amount of space too.
I am always treated like a valued customer and do not feel pressured at all. They want me to be happy with my decision. They treat me with respect and like I am family.
I love my car
by WendyGirle from Avon, CT
December 12, 2018
My need for comfort and reliability in a car is very satisfied with this purchase. It almost feels like the car takes care of itself since I only get the oil changed once per year. Heated leather seats is a must for me, and I really love the entertainment screen that connects to the apps on my phone. Now I have Waze on the large screen at the same time I’m listening to my podcast or Sirius Radio on the drive. Lots of conveniences that keep my car looking uncluttered and fresh. Lots of kids play in the street in my neighborhood and I really appreciate the backup camera assist. I’m happy.
A good or bad experience with any business a lot of times depends on how well prepped you are for the transaction. Given I do doc prep / review for a living and was thoroughly prepared for anything they might need, I did not have a negative experience with LHM. All Sales /Financing / Service Contracts were honored and I am happy with my purchase. If you do decide to purchase there have your employment history, pay history, references, LOEs and anything else they might need ready before you decide on a vehicle. Keep a log of all correspondences for reference and go with the flow. If you do that, your experience with LHM I believe will be hassle free and you'll walk out of there with the vehicle of your choosing.
Highly recommend the VW Tiguan
by MarianneM from Waltham, MA
October 22, 2018
Have always owned a Volkswagen. I love the Tiguan, and I received regular compliments on the style (both interior and exterior) as well as the comfort of the ride. So much fun to drive.
Awesome experience. Looking forward to the drive. Thanks again. Very professional in all aspects of a car buying experience. Will definitely share our experience with others.
by Diamante from Palmdale, ca
March 25, 2018
The car was fun to drive. With a 5cyl engine, it definitely have me the get up I needed. I didn't have much problems with her besides changing the clutch out twice. But you shouldn't have to deal with that problem if you take it to peyote who know what they are doing. My car had a couple of accidents but you would never have been able to tell. The vehicle was repaired and drove like new. If I wanted another coupe, I definitely would buy again.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
Excellent fuel mileage
by Great little Jetta from Hertford, NC
December 26, 2018
Great car for this price. Looks great and performs great for a 4 cylinder. Back up camera a plus. Affordable maintenance for common items like oil, tires, etc.
This is the best car buying experience ever. I have bought many, many cars over the years and each time, I came away feeling like I got taken advantage of. I feel that Doug Smith Auto does have the best prices around. And from experience when we have used their repair shop, they are honest.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
Rob was amazing! By far the best car salesman I've ever had. He was knowledgable, accommodating, not pushy in the least, professional and friendly. He's a hard working veteran, who will work hard to get you a great deal. Be sure to ask for Rob if you want the best car shopping experience!
Love my Jetta
by Mark S. from York, PA
December 30, 2018
This car is just the right size and suits my needs. My commute to work places 500 miles a week on my car. The diesel engine gives me great gas mileage. It's interior is comfortable and I don't feel like I'm in a tin can.
Brandon was GREAT. He contacted me and explained what needed to be done. He contacted me as soon as my repair was done so I could get my car back as soon as possible.
It is the most fuel efficient/comfortable cI've ha
by Brandon from CHILLIWACK
December 31, 2018
The Wolfsburg Jetta comes at a very affordable price as well as being well equipped!! it comes with app connect which is incredibly useful. Best of all I enjoy how much torque the 1.4L produces, which gives it such good fuel economy!
It was excellent because of Winter Jacobson. I was told by the Express rep that my issue could not be solved without coming in another day and making an expensive appointment, after I was told several times I could do it via express. Winter made that happen. She rocks and saved my day. You are top of my list due exclusively to the way she solved my problem. I was in and out in less than 15 minutes for under $100. She needs a big raise!
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
We totaled our first tiguan we loved it so much that we got a second one. The people at strong were great through this whole experience. They were great ,it was so fast and easy, just came in and signed some paperwork and I was out of there super fast.
Great reliable car
by kbrian from Vancouver, BC
December 27, 2018
This car has plenty of room, decent on gas, powerful for a compact SUV. The Bluetooth connection is a little annoying; a phone can be paired for calls, but you can't play media through the vehicle's sound system using bluetooth.
This has been a great experience and I will recommend them to anyone. The process was easy and quick. I look forward to working with them in the future.
Good first car, but expect some fixing.
by Ian from Virginia Beach
January 9, 2019
My very first car I found for a very good price. However, former owner did not take great care of it. Aside from that, the door locks are not well made and tend to break to where the doors won't lock and need to be replaced. Wiring for replacing the radio (specifically to a new touch-screen) drain its battery and require proper wiring adapters. Overall, good car with some small issues needing replacements.
Wanted to trade my jeep in for a new car. They also were having the back to the 90s sale which was perfect timing to trade my jeep in. Steve was like talking to a friend, was never once pushy and helped me alot through the process! I love my new car and glad i went through Strong Volkswagen highly recommend them!
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
My vehicle was repaired as stated, and on time. The service area was clean, and very comfortable to sit and wait.in. There was also refreshments like soda and granola bars.
Impressive small SUV type car!
by S Wonder from Denver
December 6, 2018
I have an older large 4WD truck for my mountain adventures, and wanted a new smaller vehicle with all the bells & whistles for fun and more efficiency. A TV ad took me to the dealer, and I ended up with this great car that a friend also drives and raves about. I too am a raving fan, and have thoroughly enjoyed everything about it. Small but still sits 4-5 comfortably, with room in the back for take alongs. I went with the Wolfsburg edition for the extras and fun too. Well worth it and couldn't be happier. Worth a test drive at minimum...and now they are a little bit bigger. Enjoy!
Understands cars well and helped me find exactly what I was looking for! If you're looking for a car, I definitely recommend this guy.
Best car owned ever
by Chhayansh from Jaipur,rajasthan
January 6, 2019
This car has a good high speed with top speed of 280 kmph , has a wonderful interior , and offcource good space with good design , just need a good care....overall best sports and family car...
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