Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
I have the highline model, very comfortable.
by Mike82 from Abbotsford
December 3, 2018
I love all the options , 1.8 litre turbo gives you power when you need it but gas mileage . Also has a great fender sound system
Service was completed on the same day even though they were very busy and I did not have an appointment. As a convenience to me, the car was delivered to Sales since I could not reach Service be they closed.
I worked with Rick Farfan to purchase a VW Golf. He was helpful and friendly, without being in any way overbearing or heavy-handed. He was responsive (and responsible), getting all of my paperwork in order. He made buying a new car a pleasure.
Nadia was the best car sales person I have dealt with. She was extremely helpful in making my experience as painless as it could be. She was also knowledgeable about the car and extremely friendly. I would recommend the dealership and specifically Nadia as the salesperson.
They greet you immediately when you pull up and get out of your car. Then you walk inside and a service agent asked how may I help you and they are right on it. They do come back to you in a reasosonabke time and keep you update. I purchased a new Beetle convertible and Pasquale greeted me and took the time first to show me the car and introduced me to Nadia and the finance agent. He made sure I was comfortable with the purchase of my car. For me it was a big moment for me if this purchase . I believe it is a BIG mistake to stop production of the BEETLE. It is a symbol to Volkswagon . Bad move and a lot of people agree. Union Volkswagon is the Best Dealership in the local area. Honesty to me is very important and I found that with this place both Sales and Service . I myself have had 4 cars and also have sent 8 people to this dealership and purchased SUV Jetta and the CC.. I feel very safe in a VW. Me and the 7 people I have sent are very satisfy!!! That???s what counts .!!!!
Walked in just to see a few cars and was approached by a salesman. Salesman was very friendly and super helpful even though I told him I was just looking. I went home and spoke to my wife. We decided we wanted to purchase a 2018 Tiguan. I returned to the dealership shortly after. The finance manager was extremely helpful and gave me a deal that I wanted. Very honest and nothing was hidden from me. I felt comfortable unlike other dealers that I have been to. Walked in and drove out with a brand new car in a short period of time. Ty The salesman by name of Joel and the finance manager which I did not get his name were amazing. Ty
This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
I was shopping for an SUV and was between 3 different car brands but ultimately their friendly and knowlegable staff, clean facility, and upfront approach help make the decision of going VW instead of another brand easier.
by Daddy from altoona pa
January 1, 2019
This car met my needs at the time. I have needed a car that got good gas mileage and was not a prius. this filled the need. the vehicle is sneaky fast (it’s not camaro but comparatively)
I purchased a pre-owned Volvo from Piero here at Jack Daniels VW. The car is awesome and the deal I got was even better! They worked with me to do everything possible to make it work for me. Even added a cherry on top by giving me an extra set of winter tires that the car came with! Extra value, great deal, the best people! Thank you piero and VW team!
Car serves as a great commuter car for me
by Jackie 289 from Chicago, Il
December 10, 2018
Car gets over 475 miles to a tank of gas. Very few maintenance issues if any. Has heated seats, mirrors, apple linked radio. Great car for the money
Just did another deal on a Jetta. This is my fourth time getting a three year lease on a new Jetta with Jack Daniels Volkswagen in Fair Lawn NJ. Scott was very accommodating and made the entire process a breeze. Thank you Scott!
Very comfortable and stylish car
by Jetta it from Greeley,Co
November 2, 2018
This car met all my needs and is very fast and has a nice radio and navigation in it. The spears sound very good and it also had Bluetooth capability
From the time Elvis and I first spoke on the phone to schedule an appointment, my experience was nothing short of phenomenal. This is my first car and I am glad that I was able to deal with Elvis for this process. He was knowledgeable and super helpful. Thank you Elvis, Mark, and Jaime for all of your assistance. So nice doing business with you all!
A terrific little car
by JettaJoy from Gaithersburg, MD
October 4, 2018
great on gas, lots of space inside (my son is 6'3) and has plenty of legroom, trunk is larger then most mid size cars, extremely reliable
Went in to look at used Jetta Sportswagen. Felt salesperson was a little over-eager,
and was somewhat turned off by his disparaging remarks about other dealers.
Was contacted again by dealership on another car, but when I quickly responded, I was told that the 2nd car was already sold.
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
Budget fun and spacious family car for the size
by AP1194 from Indianapolis, IN
November 29, 2018
I 'downgraded' from a CC to a Jetta GLI because I wanted a lower monthly payment and it's been a fine move. The Jetta interior is not as nice as the CC or as well put together, but there is a lot of room for such a small car and it's comfortable enough even on long drives. The 2.0T engine is a strong performer at low RPMs, with good passing power and a responsive transmission. Ride is mediocre; I think the tires are too hard. The cheapness of the car also shows with more road noise than I prefer.
Maybe I complain too much! The radio is very good; the tech interface is easy; the climate control works well (but no rear HVAC vents!!!); heated seats, sunroof, and satellite radio are luxury enough for me. Overall it's a good value and a fun car to drive. It's just not as good as it could be.
Extania Olivo and staff members were all super professional and helpful as well. Extania, definitely helped out a great deal on my car purchase... John and Vlad B were also very helpful as well... I can honestly say I had a great experience at this dealership. Definitely will continue to do business here in the future! Thanks Antonio Ortiz..
Awesome Gas Mileage!
by Jettus from Baden
October 10, 2018
I am getting awesome mileage with my Jetta 1.4T. I drive conservatively and am averaging 46 miles per gallon on average. Winter months drop that down to about 40 mpgs.
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