My experience at this dealer was very good. Howard was very knowledgeable, professional, and straight forward with all avenues of the sale (no surprises). He helped me set-up my Bluetooth and went through the car (2015 CRV) with me.
The service at St James Volkswagen was excellent from beginning to end the gentleman who helped me was very professional and courteous. The accommodations in the waiting room was super nice and it was very comfortable waiting for my car to be serviced the car was serviced in a timely fashion and before I knew it I was on my way everybody who worked in the office was friendly and welcoming
This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
All went well with Brian in sales. I previewed the car over the internet on Cars, got a deal sheet by email and drove from Maryland to New York here alll went well Until the business manager was so busy that I waited for an hour + to sign papers. Brian was great but the process took too long. Of course it was Black Friday. The 240 I X Drive is great. Larry
When I first got to the dealership at first I was a little skeptical. But everyone at the place was friendly and awesome. Damien was the person who helped me and he was great from start to finish to pulling out of the lot with my new (used) car. I would recommend friends family and anyone who is looking to find a nice luxury automobile at a really affordable price. These guys will make sure you leave with the car you want at the price you want. Thanks Guys.
November 28,2018...This was our 11th puchase/lease from Donaldson???s VW. The first 9 were Jetta???s or Golfs-stick one rabbit in there...the last 2 have been Tiguan leases.. I believe the last 5-6 have been arranged with Brad Drexler. Brad is professional, fair, honest, knowledgeable, and prompt. This experience and past experiences have been relaxed and easy. Donaldson???s is a family business and such all their customers are treated as part of the family. Our family is so appreciative of Brad and his quick and compassionate work and response when my daughters car was totaled (2 x...neither was her fault)...VW the safest cars around...thank you Donaldson???s for another great experience...and thank you Brad!
The test drive at this dealership was the most calm and pleasant test-drive I experienced at any of the dealerships I visited. Vidal, the Sales Representative, and Sandy, the Office Manager, are both down-to-earth, approachable people, very easy to talk to, and forthcoming with information. The car prices were very reasonable, to me. I highly recommend you give this dealership a chance if you want to be able to see a car without having high-pressure tactics used on you.
Michael Chiofalo was a really nice guy who sold my husband and I our car after being in a car accident. I wasn???t exactly ready to get a new car since we have been trying to save for a house and my old car was paid off but when life gives you lemons.... you make lemonade. Honestly, he was so easy going and made life a lot easier without adding on stress. He didn???t pressure me into my contact and that???s what I was most concerned about. I didn???t want some sleezy salesman and I have been a sales woman before - so I get it. I just needed to be given options and a soft touch. So thank you Mike for helping me and my husband our purchase our first Subaru. I truly feel safe in this car.
Best car buying experience
Salesman was great as well as the finance guy. I’ve been buying cars for 40 years
This is one of best dealers I have encountered over this time
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