Used 2019 Volkswagen Jetta for Sale in Northampton, MA

I recently participated in a buyback of my 2014 Jetta TDI and a purchase of a new 2017 Golf. It was a positive experience with some snags along the way. In the end Melanie Zoelck emerged as the most competent person I have dealt with in my 3 years as a customer of this VW dealership. Not only did she help me process the buyback, she actually also sold me my new car, even though she is not a salesperson! But she seems to know everything there is to know, and when she doesn't, she knows what questions to ask and where to direct them. Melanie did not waste a single minute of my time, and treated me with straightforward respect. It was a very easy transaction, and I loved it when Melanie walked me through the details of the car. She knew how every little thing worked and she seemed to be enjoying showing off the car. I got the sense that she really believes in the brand and in the product and that gave me an extra boost and confidence in my purchase. I also had a nice experience with Myron Callender and with Eric (last name?) The person who processed my loan was A-OK as well. I will not mention a couple of other people whose hard-sale style I did not need. They should take a page from Melanie's book. Treat me with honesty and dignity, without playing games, and I will stay a loyal customer for the foreseeable future. Thank you!

This car for my first car has met all my needs. Gets me from point “a to point b”. Fast, beautiful, and simple. Theres also lots of room

I needed rear brakes and 4 tires. I spent time thinking I could save funny the dealer was cheapest and I got a rental so I had no down time! Best decision and the run cheaper specials but anyway else around thank you LIA I will be back!

A decent car, but the last gen Honda civic an more sop the new civic is a much better option. The front seat is a true crucifix it is narrow and placed to the center of the car NOT the center of the space allocated. It could e 4 inches wider and that much more comfortable and fit in the space allowed. this forces the drivers calf against the protruding center console. The cup holders are too far back as it the shifter. and lets face it , the car has an automatic put the shifter on the dash! save the room. the auto is awful! the manual shift is okay but a good cvt would be better with the turbo. The motor whines in a not interesting way.

I have had many interactions with car dealerships over the years and for the most part, I have not had too many regrets. However, when a dealer exceeds my expectations as was the case with respect to this dealership, it leaves a positive impression in my mind. Grant Goodwin has been in car business sales for many years and I have complete faith in his professionalism and fairness. He found the car (2017 Volkswagen Tiguan) my wife was looking for and we went with his recommendation to take a look. The dealerships slogan is "your going to love it" and they certainly live up to that motto. The transaction, negotiations and support staff across the board do their job...and they do it well!

I like the size and easy driving, the safety features, rear view and side blind spot mirrors. I also like the car play. U like the keyless entry.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Andreas Becker from Wellesley VW once again sold me a car that was exactly what I needed. Great mileage per gallon. I love the 6 speed stick shift! Stylish and sleek looking.

I went in looking for a cargo van that would pull my trailer they were super helpful by explaining the 150 250 and 350 vans ability to tow, made my buying easy, very helpful, if you're worried about dependability, don't, they offer bumper to bumper extended warranty so you'll have no worries, in my search for Vans this place was the only place I felt was out for the customer and not for themselves, they didn't care if they sold me a vehicle or not he wanted to be sure that I was going to be happy with my purchase, too bad I can only give them a 5-star rating, very knowledgeable of their large inventory, I sent one person who bought a vehicle and I will continue to send people to them, thanks Tom for your help and honesty in making it easy and worry free to own a used vehicle. Pat B.

One of the best cars ive owned super happy easy buying experience no hassle no haggle just all businesses they get you into the car you want

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I’ve owned German cars since I got my drivers license and I love this one the most. It takes off and goes.. sounds brand new. My only issue is there may be a minor oil leak which I’m getting a second opinion on and there are several round spots where paint chipped off on the hood. Nothing major for a used car unless the oil leak becomes.

I recently participated in a buyback of my 2014 Jetta TDI and a purchase of a new 2017 Golf. It was a positive experience with some snags along the way. In the end Melanie Zoelck emerged as the most competent person I have dealt with in my 3 years as a customer of this VW dealership. Not only did she help me process the buyback, she actually also sold me my new car, even though she is not a salesperson! But she seems to know everything there is to know, and when she doesn't, she knows what questions to ask and where to direct them. Melanie did not waste a single minute of my time, and treated me with straightforward respect. It was a very easy transaction, and I loved it when Melanie walked me through the details of the car. She knew how every little thing worked and she seemed to be enjoying showing off the car. I got the sense that she really believes in the brand and in the product and that gave me an extra boost and confidence in my purchase. I also had a nice experience with Myron Callender and with Eric (last name?) The person who processed my loan was A-OK as well. I will not mention a couple of other people whose hard-sale style I did not need. They should take a page from Melanie's book. Treat me with honesty and dignity, without playing games, and I will stay a loyal customer for the foreseeable future. Thank you!

We love the car so far. It is for my daughter during college, so we hope we get at least 4 dependable years out of the car.

I have had many interactions with car dealerships over the years and for the most part, I have not had too many regrets. However, when a dealer exceeds my expectations as was the case with respect to this dealership, it leaves a positive impression in my mind. Grant Goodwin has been in car business sales for many years and I have complete faith in his professionalism and fairness. He found the car (2017 Volkswagen Tiguan) my wife was looking for and we went with his recommendation to take a look. The dealerships slogan is "your going to love it" and they certainly live up to that motto. The transaction, negotiations and support staff across the board do their job...and they do it well!

For the price and for what it offers, I couldn't have made a better choice a year-and-a-half ago. There have been no maintenance issues in the car still drives wonderfully. Very happy that this is my car.

I bought a used 2017 GTI through Grant, who is by far the most professional, forthright and genuinely friendly person from whom I've ever bought a car. I originally walked in being interested in a completely different car (used BMW), but wasn't so into it after taking it for a drive. I wasn't sure where to go from there, but, in no time and without being pushy at all, Grant got me into a car I'm now really excited about. Truly excellent and communicative the whole way through. This was an enjoyable and easy process, thanks to Grant and also to Greg, who handled the paperwork and was very helpful and easy to work with. From here on, I'm recommending these folks to anyone at any opportunity.

I have the 1.4t manual transmission model. It seemed like a good balance of features for the price. The SE model was ~$19K brand new with a decent list of options (sunroof, leather heated seats, blind spot monitors etc). The excellent gas mileage was also a plus. After owning the car for 2 years however I can say it is the most bland, boring, underwhelming car I have ever owned. In the summer time with the A/C on, the car barely makes enough power to get out of its own way until the turbo kicks in and even then its average at best. In the winter when its cold the plastic dash components creak and pop very loudly over every bump. If its pouring down rain when driving on the highway, occasionally some water leaks in by the driver window. The bluetooth audio and apple car play are extremely buggy, you never know if they are going to work. Sometimes the sunroof doesn't close all the way and requires turning the control knob several times for it to work. Then at 36,500 miles the oxygen sensor went bad (500 miles outside of the warranty period) and volkswagen just said its my problem and refused to take care of their customer. Overall this seemed like a good value for the price but it was an extremely underwhelming experience. The issues I have had up to this point do not instill confidence for longevity of the car. This was the first Volkswagen I have purchased and it will certainly be the last.

I've had my '06 Jetta serviced here since the dealership opened, but this is my first time buying a car here. Great experience! I took advantage of a sales event where I received an extra-good trade in value for my '06 and a Loyalty discount on my gleaming, ravishing 2017 Jetta SE. Keith Natale, my salesman, had an encyclopedic knowledge of the vehicle, a no-pressure approach and genuine charm. Everyone I worked with welcomed me and helped me through the process. Thanks to the great web site, I walked in knowing exactly which car I wanted. My best car purchase ever!

Gas mileage is awesome , over 44 mpg in my S sedan Jetta. I wish I could have gotten the SE model Bluetooth is basic in the S. But SE was another $3500.00 The cloth seats are a pain to clean it looks like you spilled something on them when trying to clean them. Getting it serviced every 10,000 miles is great or once a year.

Just recently my wife and I purchased a new (2016) Passat. Our salesperson was Melanie Zoelck and we found her to be very knowledgeable and friendly, and she did not pressure us to buy a car in any way. We test drove the Passat and found it very quick , supple and quiet, not to mention roomy. The car was a pleasure to drive. The dealership worked with us to meet our financial requirements, and Melanie was very helpful in finding a perfect car for us. In all, buying this car was an easy pleasant experience, and the sunlit ,state of art service and showroom was a definite plus.

Handles great and fun to drive! Very responsive and acceleration is excellent. This is the 2nd Jetta and always happy with the performance and quality.

I drive upward of 30K miles/year for work. A real, honest, sincere relationship with a dealership is what I need. I recently purchased my third vehicle in just over three years from Northampton Volkswagen. They are attentive to my needs, fair and actually fun to work with. The service department is top-notch, providing a 21st century experience - texting me a video of my vehicle inspection and reminding me to address normal wear and tear. I highly recommend this dealership for anyone looking to build a great relationship #northamptonvw

It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!

I was part of the buy back program, and had a very hard time giving back Ted , my 2011 Volkswagen TDI Sportswagon , and finding a replacement that would be comparable or better than beloved Ted, I met Grant , who took on the challenge with a great attitude and incredible knowledge of Volkswagen vehicles as well as many other vehicles on the lot . I worked with Grant for a while , test driving and looking at many vehicles on the lot, and he never gave up on me , knowing he would find a match to meet my expectations. Grant???s experience and professionalism kept me coming back to Northampton Volkswagen and eventually finding my brand new vehicle. I trust Grant because he listened to my needs, wasn???t pushing me into anything and was a great guide/resource throughout my new car purchase. I would recommend my friends/family to check out Northampton Volkswagen and ask for Grant because of my positive experience with him

The Wolfsburg Jetta comes at a very affordable price as well as being well equipped!! it comes with app connect which is incredibly useful. Best of all I enjoy how much torque the 1.4L produces, which gives it such good fuel economy!

Went there for one thing, then i was shown the jetta. Man they upgraded. 40 mpg, plenty of cargo, smartphone imtergration, 6 year warranty...SOLD! Brandon thank you for showing me another option for similar money. Ill send my friends.

Great car for this price. Looks great and performs great for a 4 cylinder. Back up camera a plus. Affordable maintenance for common items like oil, tires, etc.

Great buying experience. I worked with Scott Whitehead and he was excellent to deal with through the whole process. I was up front with how I wanted approach the purchase. I wanted to get pricing and value my trade, nothing more at first. I wasn't going to rush into buying a new car. Scott was very respectful and not a pushy at all. I got excellent pricing on the car and trade, I was very happy with the whole experience. I would highly recommend working with Scott, he was a very personable. I think we chatted about cars and common interest as much as the sale of the car. Just a really good experience. Melanie was awesome too, very knowledgeable and showed all the features of my new VW.

My need for comfort and reliability in a car is very satisfied with this purchase. It almost feels like the car takes care of itself since I only get the oil changed once per year. Heated leather seats is a must for me, and I really love the entertainment screen that connects to the apps on my phone. Now I have Waze on the large screen at the same time I’m listening to my podcast or Sirius Radio on the drive. Lots of conveniences that keep my car looking uncluttered and fresh. Lots of kids play in the street in my neighborhood and I really appreciate the backup camera assist. I’m happy.

This is my 3rd time leasing a car from Anthony Reynolds over a Lia Volkswagen of Enfield. Each time, he has been extremely helpful and has made the entire process a breeze! He makes sure you fully understand every step of the process and you feel like he has your best interest in mind!

Reluctant to trade in the convertible for a sedan, but i'm loving it. Great gas mileage and having fun driving a 5 speed again. Roomy but not too big. Interior is easy to navigate, great big trunk!

I was impressed by the professionalism, courtesy and understanding that Mr. Tom Drzal showed me. He made feel like he understood my position and time constraints and made the process quick and easy. Tom also ensured I received the car I wanted.

Volkswagen is German technology, a brand that you can trust for a lifetime. It's my car of choice since I started to drive. Amazing car!

I had a really positive all-round experience purchasing a new Golf with Rachel at Northampton VW. She is responsive, a good listener, answered all questions I had openly and with no pressure, and put me at ease throughout the process. My interactions with the other staff at the dealership -- in particular, Melanie Zoelck -- were likewise positive. Rachel and her colleagues clearly understand that the car-buying experience doesn't have to fill potential customers' hearts with dread and anxiety. Their relaxed, helpful, and informative approach should be a model for other dealers in the area. I would certainly recommend contacting Rachel if you're in the market for a VW.

I currently own a VW Jetta and like it so much I want another one. Love the style, performance and reliability of it, I’m interested in purchasing another one for our household.

On 1/27 We went to North Bay looking to upgrade from our 2009-A-4 Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////

It fits all my needs, very good on gas, strong and quite engine, very confortable , for the price I paid , I am very happy