Used Cars for Sale in Northampton, MA

You guys are the best around !!!!! Everyone at Burke was a professional at the highest level. You fixed my problem after another dealership ( Balise in Springfield ) told me that it was all fixed when in fact when it was not. Your service manager Steve took the time to listen to my problems and reassure me that I in fact was not crazy and my truck was making a noise that should not have been hearing. Your team will of mechanics fixed my issue and my truck drives like its brand new again. Thank you all, you are all a class act and we will be back in the future for our next new vehicle since we are a bow tie family!!

This car was lower miles fit my monthly payment requirement, comfortable and sharp looking. Time will tell to its reliability. So far we love it!

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

I brought this car new less than 4 years ago and it is experiencing transmission problems, I'm the 3rd person I know in the last year having the same issue with the sentra. With servicing the car as scheduled and having major issues all ready I would not recommend this vehicle unless you have money to give away to dealer and mechanic.

Fantastic service. A dealer isn't just about the sales experience; it's also about how they keep you happy after the sale. I had an issue with my 335i that was never before seen by myself (an automotive broker) or the service department. After changing plugs and coils (by myself and a master mechanic with whom I regularly work), the idle went to 6500 rpm. The team at Gengras methodically hunted down the issue. They kept me updated daily and provided a loaner while my car was being worked on. They were beyond friendly and always answered any questions or concerns I had. They went above and beyond for me and my car going so far as to talk directly to the engineering team at BMW in Germany so they could remote diagnose the issue. When I got my car back all the issues were corrected and it now drives like a new car. I have had hundreds of service appointments over my 30 years of car ownership and this service department is professional, friendly, easy to work with, and goes above and beyond consistently for even the slightest concern. I cannot recommend them any more highly. A huge thank you to my warrior service advisor Joshua M and my technician and miracle worker Alan. You have a customer for life.

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

Needed to get my car checked as engine light was on. Snowy morning arrived early and service team was there with smiles and good morning greetings. Explained situation, checked Warranty, processed paperwork in limited time. Car pulled right in to get serviced. Service agent was Scott S., was very informative and explained what the process is with car and showed me around the facility and showed where the waiting area was. I must say the coffee was awesome...need to find out what kind of coffee it was. Every person who walked by area greeted me and asked if I am ok. Was very nice! I met so many wonderful people sorry to forget all your names. After time I was told what needs to be done and the time it will take. They responded with a loan car so I can get something to eat and take care of some personal business. They communicate via text or email which I thought was great. Also creates a customer relationship with Service agent! Thanks Scott! Great job all around. Clean facility! Professional Feeling Brand Focused and Served. This is why they are Mercedes Benz. Very hospitable! Great communication. Provided options! As far as questions regarding car...If they don’t know they will find someone who does know. This is a huge key to success in any business, as not only are you getting the customer the answer but the employee that didn’t know...does now. ¿ Smiles really help set the comfort zone being in a good place. Car details were explained. Provided contact info! Got myself a cool hat and was on my way! Said see you soon...but not too soon...I hope they understood...lol ¿ Thank you! Danke schön! Rolf J Weithofer PS let me know if you will be showing German World Cup Games

I been looking for this cAr for long time and I was able to find it at BAYRIDGE Chevy so I made a appointment Togo and every one was helpful there

I inquired about a car from Cars.com and within the day someone from this dealership contacted me. Bryce and I chatted over phone calls, emails, and text message. We were able to get all of the negotiating out of the way, appropriate paperwork done, and in full agreement before I even sniffed the door at the dealership. I was in and out of the place in less than 2 hours. When was the last time did someone ever buy a car from a dealer in that kind of time? Probably no one. Top notch service, eager to work out the best deal and completely comforting. No sneaky stuff there. Financing was a breeze. Nothing negative about these guys. Amazing experience. I will go back.

This vehicle met most of my needs. Except it is higher so I have to stretch my leg to get in and due to my height I have to get on my tip toes to close liftgate

This is simple - I'm 67 years old and this is the best car buying experience I have ever had. Derek and Jeff did a great job from the first "Hello" to when we drove away in our newly purchased 2011 Ford Edge. Now I know why they have great reviews from their customers. I give them my highest recommendation.

I’ve been with this car for 1 month and I loved, it turns head all over the road doesn’t matter where I’m driving it, have a little over 400 hp but it’s faster than American cars with over 500+ hp

I was in desperate need of a new car fast, wanted something reliable and reasonably priced. Derek helped me through the process and got me into my Nissan sentra within just a couple days! Friendly, professional and an all around great experience! Would recommend to anyone

A little wind noise passenger side. Non power windows at back. Should be standard power. Seats stow n go is awesome feature. A must option. Front wheel drive good in snow

This car is wonderful! It handles very well, is extremely comfortable and fun to drive, is great on gas mileage, extremely reliable and is technologically superior.

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

our nissan altima is very modern and chic and we are absolutely happy with your decision to lease it. it drives smoothly and we feel comfortable and safe driving it.

Good customer service unfortunately the car I really wanted had been sold although other cars on the lot were in very good condition. Just didn't have the one I wanted.

When I seen it I wanted it. I waited an I finally got my car. I love it. I drive it everyday. I just enjoy my new car

I had seen the car I bought online and decided to go look at it. When I got there they were very friendly. I asked to take the car for a test ride and was happily sent on my way after a quick explanation how to start the car. When I got back Dave O’neil Was friendly and amazing when I said I wanted to buy the car. They guided me through the paper work and made my descision to go there the right one. They were professional and would recommend anyone go there to get a vehicle

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I Love bringing my 2009 RAV 4 for service here at Balise Chevrolet. They have great service advisors and sone of the BEST Sevice Tcehnicians anywhere. My service advisor was Fran Caruso and he has been helping me with my vehicle service needs now for almost 19 years. My RAV 4 gets excellent service and my service Tech is Nick and he is I believe one of the best anywhere. I know when I bring my RAV 4 in for service it will be done right the first time and at a fair price. Keep up The GREAT work BALISE CHEVROLET in Springfield, MA

The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!

The last time i went to Balise was in 2003, boy have things changed. Shaun was great, I did not think i would make a deal, but after spending time with Shaun we did come to a agreement on a GREAT truck. I could not believe it. It ended up being one of the greatest experience in my life time, had a great time joking around with Shaun, and i have bought many cars and trucks in my life ( from Igor) lol. The one thing i can complain about, was if u wanted water u had to by it out of the vending machine or get it from one of those poland springs water bottle, come on Balise, its 2018, ever heard of a mini frige and bottled water. I do got to say when i picked up my truck it was ice cold and had 2 diet cokes in the cup holder, ur the man SHAUN CUMMINGS..... Everyone there was great, got to give a big shout out to BEN DAVIS , he was a big help.

Excellent car. In like new condition. No damage. Tires in great condition. Could not ask for a better car. Asking price is negotiable. OK OK OK OK

We have purchased MANY cars over the years at a certain dealership in Agawam, but, this was our FIRST experience at Balise Chevy Buick GMC on Hall of Fame Ave. in Springfield, MA. Gary was extremely knowledgeable and friendly. He helped us find a dependable car with a payment we could afford. We could tell that he loved his job! We were also impressed with the Sales Manager, Mike Spanilo. He chatted with us a few times (always with a smile ). We saw Mike interacting with all the other the employees and it was apparent that he was liked by all. HONESTLY, Gary made this the EASIEST and BEST experience we have had at a dealership... We will definitely be back!

Have only had the car a week but, so far, one of the most comfortable and best handling vehicle I've owned. Reliability and mechanics remain to be seen.

My name is Princeton Stephenson. My 89 year old mother (Anna) purchased her car there years ago and always has it serviced there. She and I live in different states so its sometimes difficult for me to oversee each interaction she has despite my best efforts. Last week she brought her car in again for normal service and I was more concerned than usual since I haven't seen or driven her car in more than a year now. I spoke with service center employee Brian and was immediately put at ease. Brian took the time to review her recent service history and needs with me by phone and in detail. He advised what was needed and what was not needed and, why. Brian assured me that he was treating my mother in the same manner that he would have treated his own grandmother. He was genuine. I applaud Brain and the Balise service team for doing the right thing. It is noticed and very much appreciated ! Thanks everyone ! A satisfied son of a long time customer ¿ Copy

Great suv, feels And handles like a car. It drives better than more expensive cars and looks really good too. The interior is top class.

My wife purchased a 2018 Chevy Traverse a little over a month ago - Jason was really friendly and outgoing, and super easy to deal with. Definitely didn't feel the usual pressure you get from a car dealer. I would recommend Jason to anyone looking to purchase. I gave a 4/5 on the price because they're website lists a different price than is actually charged - the website price should only include incentives that everyone would qualify for. Overall, great experience!

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Sweetest Rep ever. I've purchased 2 cars thru Barbara at Gale. Easy to work with. Went the mile to get me what I needed and wanted. She takes good care of you and knows her stuff. When I'm ready for another vehicle, I'll be seeing Barbara at Gale, for sure.

We recently bought this car for our daughter and she loved it. Good on gas and a great drive. The safety features of this car are phenomenal! My daughter was recently in an accident where she was t-boned on the driver side. Her seat airbag and the curtain airbag deployed. My child walked away from this accident with a bruised arm from the seat airbag. Very thankful that we researched and bought the right car for her.

Dave had the car I had been looking for. We spoke about the car, he offered his thoughts on a few others he had on the lot. I test drove the car and after talking with Dave, was confident in my purchase. Will shop there again when I need another used car for the next kid. Thanks Dave.

This car is what I wanted and I got it at the best price ever. The car is very nice and very clean. It runs very well and it's very well maintained

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

On 1/27 We went to North Bay looking to upgrade from our 2009-A-4 Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////

The S3 is a fun, sporty sedan that is nicely equipped with technology and safety features. There are several different driving modes which can provide comfort or boosted performance. Paddle shifters give you the option to drive as if it were manual. Great car, looks sharp, fun to drive. Only complaint is the Audi MMI software is not very intuitive and can be difficult to navigate. Virtual cockpit is awesome!