2017 Volkswagen Passat for Sale in Kansas City, MO

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.

I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

I bought a used Lincoln Navigator from Northtowne. From 1st contact to following up after the sale, it was a great experience. I will definitely recommend to friends and family.

I have been looking for the car I purchased for about a year. Found the car and called Northtown even auto and was lucky to have Carl carter answer the phone. I made an offer for the car and Carl got back to me in about 10 minutes. I made another offer and had a very nice conversation with Carl about this process and again after taking to the owner they came back with an agreement we both could live with. I live in Massachusetts and doing a deal long distance was a little concerning I did not see the car in person but Carl assured me the car was on great shape and I would not be disappointed when it arrived. He kept in touch with me on a regular basis on what I needed and put me in touch with Keith to get all of the paperwork completed. I hope the owner of the company gets to read this because he should be very, very proud to have such dedicated employees working for the company. I only wished i could have met Carl and Keith to thank them ln person

A family member bought a vehicle from CarMax, and described it as a good, hassle-free experience, so I thought I'd give it a try. I drove to Merriam from Lees Summit to look at a specific luxury sedan. When I opened the door, I literally gagged. It *reeked*, like cigarette smoke and pickles. I tried to open the doors and air it out for a few minutes, but it didn't help, I couldn't even get close to it. It was a beautiful car otherwise, and a good price, but there's no way I would put my kids in it, they would show up to school smelling like pickled cigarette butts. Instead of wasting the trip, I decided to check out some other vehicles that might interest me. Over half (probably 2/3) of their inventory reeks, usually smoker smell, but some smelled like fast food or mold. I left without even test driving anything. When I got home my clothes smelled. Despite the bad experience, I actually would still consider buying a vehicle from CarMax, because I found the online inventory search very convenient, I like their pricing model, and actually the staff there were pleasant (except they were nose deaf). But they really need some way to label which cars are smokers cars, like a cigarette symbol next to the listing, to save everyone wasted time and expense. I couldn't imagine having a car shipped from another state, only to find that it reeks.

If you are looking for a pressure-free, friendly sales environment in which to select your next car, I highly recommend the team at Northtowne Auto Group. Specifically, I want to recognize the outstanding service provided by Sean Moore, Sales Consultant at the Northtowne Hyundai location. His confident, yet relaxed and genuine service approach was a refreshing change from the dealership norm. Sean introduced my husband and I to the Hyundai brand and gave us honest feedback to help inform our buying decisions. The entire sales team was exceptionally friendly and accommodating to us during our visits to the dealership. Though we haven't made our final car selection, the relationship we have established with Sean certainly influences with whom we wish to give our business. Kudos to Sean! Thank you for being so knowledgeable, caring, and awesome at what you do!

Buying a car here was one of the most comfortable car buying experiences I've ever had. My salesman Todd Wood was absolutely amazing. The finance manager didn't try to hustle on the warranty and made me feel very comfortable about my new car. Overall this is a great dealership and one that I will look to in the future and will recommend to any one I know looking for a new car.

Everyone at Volkswagen was extremely friendly, helpful, and down to earth. It was my first time purchasing a car and they were happy to answer the many questions I had throughout the process. They did their very best to make sure I had the best experience possible by making sure I knew everything I needed to and that I left satisfied and confident with my decisions. Thanks so much!

You were open on a late Saturday afternoon to do routine repair. Other people were ahead of me, so it took a fairly long time (an hour) to get done.

Everyone was very friendly and helpful. They explained everything thoroughly. I was satisfied with my experience. The recalls on my vehicle were quickly resolved and the nature of the recalls was explained.