2017 Volkswagen Passat for Sale in Stafford, TX

Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.

Service advisor Nicholas is such an amazing guy to work with! He is very thoughtful all while striving to complete the task at hand all handling multiple clients. I’d like to say thank you for being extremely professional aiming to please.

Best experience I've had purchasing a vehicle!!!!!

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!

I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.

After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.

Absolutely recommend! Took a total of 5 minutes once they came to my house! Whole process took less than a week! Excellent experience!! Thank you

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Great service. Short wait time. Karla was excellent as usual.

Brook Hall from Hertz Car Sales, Gulf Frwy location, apologized for our atrocious experience at their Katy location and worked, over the next day, to try to locate another car for us. Although I had no plans to ever do business with Hertz Car sales again & was quite hesitant, Brook was persistant, professional and diligently worked, along with his management staff, to find my son a car just like the original Sonic we had begun our search for at the Katy Frwy location. The difference between the people we dealt with at the Katy location and those at the Gulf Freeway location were like night and day. Brook & his team at the Gulf Frwy location treated us with consideration and respect, accepted the responsibility of mistakes made (not by them, but by Hertz Car Sales, Katy) and ultimately earned our businesss! We found the Finance & General Managers, Kevin Baker and Brian Gonzales to also be straight forward, courteous and knowledgeable. My 21 year old son, learned quite a bit about car sales through this experience. We absolutely appreciate the direct, no gimmick car buying experience we had with you. Because of your actions, my son left your store, walked to his first ever, new car and commented that he respected how you worked hard to do the right thing and said, “I’d do business with them again if I need a car.” My sentiments exactly!

I began looking for an economical newer used car locally about two weeks prior to finding my 2016 Ford Focus at Hertz South Houston. I worked with Esmeralda Robles and made my deal through email, text and phone. The car was as promised it would be and the deal was painless and easy. I would recommend her and the staff at this facility to anyone looking for a well maintained used vehicle.

Chris did a great job. We walked in knowing what we wanted and he got right to it. Chris was very personable and made the buying process easy. There were not very many other customers there when we were there and the manager, Tim, came over and introduced himself. Very family friendly environment. The whole experience was great. Mike in finance finished the deal with us and we were happy when we left. We felt like we got everything that we had asked for. We were knowledgeable about our purchase and left happy that we choose Mazda of Clear Lake and got to work with Chris, Tim, & Mike!

Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !

Our sales person seemed good, finance lady was good, however major issues arose upon departure. Things promised were not followed through and for this reason I probably will not return.