Used 2018 Volkswagen Passat for Sale in Indianapolis, IN

Dealing with the staff there was great! My daughter got the new car she wanted. We will definitely go back when it’s time for me to turn my leased car in

Stylish and responsive. The car was in line with pricing and comfort Just right for my liking . I owned several different VW products and my new Passat is the best 1 so far

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This vehicle is a great one. It is made nicely. I dont have to worry about a thing. Would recommend Volcewagon to anyone. Keeping this one forever!

Although negative reviews help people see that companies aren't perfect, Andy Mohr VW is pretty close. My husband and I went to just look and left with a new (used) car. They fixed issues with the new car before they let us take it home. The car is great, but we were also treated INCREDIBLY by Bo, Diamond, and Rodney! They were extremely helpful, kind, thoughtful and knowledgeable. Bo did not put pressure on us - he treated us as a consultant, not a salesman. Diamond was transparent, relatable, and helpful. Rodney did a great job getting us all signed, sealed, and delivered. We couldn't be happier! They have made us very loyal customers!!

Purchased the GT Edition that was only available for 2018. Overall it’s a great value with plenty of room inside and a large trunk. Just wish they had an option for manual transmission. The 6 year bumper to bumper warranty was also a great selling point. I had owned two Passats, one diesel, prior to this one. No problems on either one.

Despues de haber visitado. a más de 10 "dealers " de autos entramos a Tom Wood Volkswagen en la Calle 96 de Indianapolis. Y justo encontramos el auto que deseabamos. Fuimos atendido por el vendedor Stephan Pavicic, con el cual nos sentimos muy a gusto, muy profesional. Y para finalizar nuestra compra pasamos donde el Director de Servicios Financiero el señor John Hiatt, persona muy servicial el cual hizo fácil el proceso. Luego el Gerente General Joe Jacobson nos agradeció nuestra visita y compra. Si usted necesita buen servicio y atención le recomiendo visitar a Tom Wood Volkswagen donde el cliente sale satisfecho. Los Díaz

This car has a V6 under the hood, but VW should have increased HP by installing a turbo charger. The Passat is well designed inside out, roomy and has sufficient performance.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Very impressed with all the features. More leg room than our BMW it is like flying jet blue. The car drives well,very comfortable and fun.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

The car has met all of our needs and is very sporty. There is a lot of leg room in the front and back of the car. The trunk space is great! I also love the Apple Play feature!

Despues de haber visitado. a más de 10 "dealers " de autos entramos a Tom Wood Volkswagen en la Calle 96 de Indianapolis. Y justo encontramos el auto que deseabamos. Fuimos atendido por el vendedor Stephan Pavicic, con el cual nos sentimos muy a gusto, muy profesional. Y para finalizar nuestra compra pasamos donde el Director de Servicios Financiero el señor John Hiatt, persona muy servicial el cual hizo fácil el proceso. Luego el Gerente General Joe Jacobson nos agradeció nuestra visita y compra. Si usted necesita buen servicio y atención le recomiendo visitar a Tom Wood Volkswagen donde el cliente sale satisfecho. Los Díaz

Derek in the service department was very thorough. He answered any and all questions that I had. Very polite. He made my visit there a pleasurable experience. I usually dread going to the dealer for service, but not here. Very friendly staff. There were no hidden fees. I was told cost up front. They got my car in and out with zero problems. My car was even finished ahead of schedule. I will definitely return to this dealer location in the future. Thank you.

I like it, but I wish it had 19 inch wheels. I notice the difference between ‘this car and my 2017 R with bigger wheels.

I was in the process of buying a quality used car for a year or so. The Carmel Motors website along with Cars.com were great resources. Once I decided to start test driving, I was a little hesitant because I did not want to be hassled. Dru at Carmel Motors understood what I was looking for and my timeline and was more than willing to let me test drive different models without putting the "hard sell" on. The overall buying process was smooth from working with Dan on the financing and ultimate purchasing of the vehicle. I highly recommend Carmel Motors if you are looking for a quality used car.

It handles well. The only real issue I’ve had consistently is with the Apple Play. It doesn’t sync 20-30% of the time. There was a slight mechanical issue and my inspection light went on when actually I wasn’t due for a service for another 4000 miles. All in all it’s a nice ride.

Sales staff was friendly and informative. Very modern clean facilities, almost felt as if you were at new dealership. Vehicles are clean well maintained and reasonably priced. I will definitely purchase again in future. Haven't used repair shop yet.

This car is a true "German Car", even though it is made right here in my hometown of Chattanooga, TN. It is powerful (280hp), extremely refined, and rivals an Audi A6.

I???ve always use this dealership for service of my 2008 Volkswagen Jetta because I had Always Hey I had an awesome experience with the service department I thought I would give their sales team a try . I???m happy to report that the sales team and my new friend John Pittman are just as awesome as their service department. He helped me fall in love with My new 2018 Passat GT . He was able to answer all of my questions and show me the ropes of this great vehicle . Great sales team and finance team! Very happy with my new purchase !!!

I have nothing but good things to say about Tom Wood Volkswagen. I bought my Jetta GLI just over a year ago. John Pittman was my sales person, and he was fantastic. I came in today for a free car wash and fluid check. John saw me at the door and said "Daniel! How's it goin?". Keep in mind I haven't seen him in a year, and he remembered my name! When I originally worked with John, he took his time with me (I was very indecisive, as this was my first new car). I worked with him for 2 days, and at no point did I ever feel pressured to buy. By the end, he helped me pick out the perfect fit for me. 6 weeks after I picked up my car, I hit a pothole and blew out one of my tires. Because I purchased the wheel and tire insurance, I owed nothing. (If you live in Indiana, buy that insurance. It's worth every penny. You know our roads.) I dropped off my car during my lunch break. Gene Horne was the shuttle driver. He dropped me off at work, and even offered to pick me up when the repair was complete. For about the same price as I would have paid for a base model Ford Focus with none of the bells and whistles, I got a Jetta GLI with heated seats, heated mirrors, Apple CarPlay, a huge trunk, XM Radio and a backup camera with a huge LCD screen, a sunroof, sport mode transmission, HID headlights, etc. All of these features came standard. I didn't have to pay extra for anything. That's one of the many reasons I've recommended VW to all of my friends who are in the market for a new car. I can't recommend Volkswagen as a brand, or Tom Wood Volkswagen enough, especially John Pittman! The industry needs more sales people like him!

Great get up speed and drives smooth , great handling and gas mileage , has a sunroof and is push to start. Dual control A/C

Michael in sales was very helpful, had car waiting for me. Prices were a little high but neg. down to a fair deal.

This car checks all the boxes for me. It is good-looking, accelerates nicely, has a great build quality and is quiet. For a four-door sedan, I like the way Volkswagen styled the 2017 Passat and I think it looks great. Mine is a silver SEL Premium and it has every bell and whistle on it. I have taken the time to read the owner's manual thoroughly and know how to utilize every feature this car offers, and they are plenty. The adaptive cruise control and lane departure are two of my favorites. The Park Assist allows me to get into parking spaces better than I could myself when tight spaces are involved. It will park the car when you literally have only 1.5 feet at the front and 1.5 feet at the rear to play with, and it lets you know it found a spot that will fit as you are slowly cruising by a row of parked cars. I tried it just to see how well it did and was blown away. There are a ton of Volkswagen videos online that will show you how to operate most of the features. I suggest starting there! All in all, best car I've ever had. Definitely.

Kenny Scott, Sales was knowledgeable, helpful, courteous and a pleasure to deal with in investigating models, colors and trim levels on the lot! Tom Wood has a huge inventory and had my desired model on the lot in every available color and trim so it was easy to choose. TruCar made configuring and requesting quotes from several dealers easy with documented guaranteed savings of at least $X,XXX over MSRP from several dealers without hassle, opening questions such as "how much do you want to spend?" nor hours wasted in "negotiations" and "have to see if my manager will approve". VW Partners program resulted in additional savings on my purchase! Kenny and Joe assisted in locating my desired vehicle configuration (trim, options and color "In Transit") and acquiring it from another dealership upon receipt from VW USA. They made it worth my time to drive to Tom Wood VW!

I love this vehicle. It has great pick up, very pretty inside and out. It also has wonderful headlights you can really see when driving at night. Better than any car I have ever owned.

Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.

Excellent design and fairly reliable reputation. roomy on the inside. Fairly efficient on gas, unless you push it and the Turbo charge kicks in. Full size the give better chance in case of an accident.

Over the past 10 years, I've bought 2 cars from this dealership. They've had some management turnover during this time, but it's the service department that keeps me coming back. The service team takes care of me. I even bring my non-VW cars to this service department. They get my vehicle in quickly, listen to my concerns, run thorough tests, and the pricing is usually better than fair. They don't nickel-and-dime me like previous dealerships have. John Maxwell, leadership author, writes that at the end of the day we all want to do business with those we know and like. I've been able to build some friendships with the sales and service team members. And we all want to go where everyone knows our name, right?

Best interior volume for Uber. Four cylinder turbo has a lot of punch. Wolfsburg Edition adds class and extra equipment to please most buyers. I am lucky to have this Passat.

I purchased a used Volkswagen from another Tom Wood dealer, but brought it to Volkswagen to get a second ignition key. During my visit, the service technician found several other problems with my car. He said that they had recommended service to the previous owner. The service staff could not have been more helpful. The service tech (James) took time to show me exactly what needed to be repaired on my car to make it safe for my granddaughter to drive. They immediately offered me a loaner car. Jack Harrell took time to talk to the general manager to see if he could help with the repairs. He also recommended that I contact the general manager at the dealership where I purchased my car to see if they could help since I had purchased the car less than two weeks ago. My initial conversation with the dealership did not go well since I bought the car "as is". I was able to follow up with the general manager who was very willing to help me, and offered options to my service needs. When I returned to The Volkswagen dealership I found that they had already started the repairs on my car. I instantly thought that I would be responsible for the expense of all the repairs. That's when I was introduced to Sam and Joe. After explaining the entire situation to them, Joe instantly got on the phone with the general manager from the selling dealership and worked out a plan to help with the repairs on my car. WOW! I have never worked with a car dealership that went to so much effort to make sure that I was happy with the outcome of my service / purchase. They truly went the extra mile to put their customer first. What a great first impression. Thanks

This is the 5th VW I’ve owned & the first Passat I’ve owned. Very impressed with the craftsmanship, reliability, and the interior is very spacious. Gets great gas mileage, performance is good, and love the styling of the R-Line package. Would definitely purchase again, but would choose the V6 as the performance of the 4 cylinder is average. Overall I would recommend this car for anyone looking for a great car for commuting, and for hauling around the family. Has plenty of standard features that you would pay extra elsewhere.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This car is great for commuting through the city. Very good gas mileage, and easy to maneuver in tight parking spots. I traded in my S550 Mercedes for this car and I haven't looked back!

I really like Tom Woods Volkswagen and have recommended to many of my friends and colleagues. Exceptional staff (thank you Jon Dwyer & team!), great service from start to finish, and prices that can't be beat. I dropped off my '03 Jetta for a routine oil change this morning. When the service was complete I had their shuttle pick me up at the office and take me in to get my car. I had a great conversation on the ride into the shop with Gene Horne, the shuttle driver. Gene is such a great guy! Always uplifting and just a pleasure to speak with. Thank you again for yet another great experience!

Great legroom in the back seat. German driving experience with precision. Dependable and decent power when needed. Great handling in teh city and freeway. very impressed by the MPG on Freeway. about 35 on drives from California to Washington.