I am a patient person, but almost a year after I purchased my VW, my patience is gone. I am still waiting on Frank Rowley to fulfill his promise of switching my spare tire to a full size. As I have always had full size tire spares, and that was a condition of my purchase. Frank has made every excuse, but ultimately has completely failed to fulfill his promise. The latest excuse is that a full size will not fit my spare storage, but he would continue to look for one for me. Really? No one knew that a year ago? And if it will not fit, why continue to search? My recommendation for purchasing a car from Frank Rowley is get absolutely everything in writing. That was my mistake. I wish I could take back the glowing review I wrote in January 2018 when I actually trusted Frank.
Very reliable easy to drive.
by G and B from Wellesley, Ma
January 12, 2019
Very impressed with all the features. More leg room than our BMW it is like flying jet blue. The car drives well,very comfortable and fun.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The car is very sporty and handles like a dream!
by lisa70usa from Hamilton NJ
January 2, 2019
The car has met all of our needs and is very sporty. There is a lot of leg room in the front and back of the car. The trunk space is great! I also love the Apple Play feature!
I had issues with my Passat TDI traveling thru South Florida, I brought it in, within two hours I was back on the road issue resolved. Darren went above and beyond to assist me. I felt for the first time 100% full support from a VW Dealer. Thank you for outstanding customer support,
Love my passat
by NW's VW from St. Louis
December 7, 2018
This car had everything I wanted with the price I wanted. Stylish, comfortable, fun to drive, plenty of room inside and the trunk space is amazing! Great all around!
We had the pleasure of working with Wes directly and he was FABULOUS! He was fun, easy to work with, and there was zero pressure. He know tons of fun facts about the car and you could tell he loves his job! Including 2 test drives, we were in/out in under 3 hours! I would absolutely come back just to work with Wes again! He was super and this was hands down the VERY BEST car buying experience we have ever had! Thank you!!!
Roomy and comfortable
by Two cents from Mclean va
December 5, 2018
The car is a bit under powered compared with others , but gas mileage is good. Very roomy for all passengers. With six years warranty that’s good for the price. Solid body and frame work it’s a safe family ride.
I was on a time crunch and Ivan made sure the entire process went beyond smoothly from start to finish for me. He was extremely knowledgeable about the products and immediately got me the price I was looking for on my new Tiguan. I couldn???t be happier with my purchase and wouldn???t hesitate to do business with David Maus again due to the experience I had with Ivan. I???ll recommend anyone I know looking for a vehicle to him.
Most reliable car I have owned
by Whiterose from West Palm Beach Florida
November 21, 2018
This car is very stylish, has all the accommodations you need. The package of bluebooth, car play, blind side indicators, the smooth style of leather. I truly enjoy the space and am look forward to driving in style everyday.
I went in to the dealership cause i wanted to buy a car, came out with a Jetta !! Overall i had a great experience, Vega made it fast and put the numbers in easy understanding for me. He was great !
Comfortable and stylish
by JCastle from Fort Worth, TX
November 21, 2018
This is not the first VW we own. The 2018 Passat did not disappointed us. The handling is very good, it is very comfortable and the mileage is excellent. Some of the amenities make the car fun. My favorite feature is the Adaptable Cruise Control which makes it easier to drive in the freeway (no more breaking or slowing down manually).
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