I went in to this dealership to replace my old VW. I wasn't totally sure what exactly I wanted. I ended up dealing with Trent and this guy was a great help. He was super cool and patient with me as I looked and debated multiple different cars on the lot and gave me good honest advice as to what he thought I might like based on what I mentioned. Trent was not at all pushy and ultimately helped me find the exact right car for me. I could not be more excited! As for the rest of the team they were just as friendly and helpful. The next problem was my credit. Im a first time buyer with very little credit history. The team here worked very hard for me to get me approved with a much better rate than any other dealer could. At the end of the day, these guys just want to help you get the car of your dreams period. This was a great buying experience for me.
I worked with Travis Brown as my sales associate and he was absolutely amazing. He was very patient while I made my decision on the vehicle I chose. Jimmy was an amazing sales manager and was willing to go above and beyond to ensure that I had a positive experience with Grand Junction VW. Adam was my finance associate, he was so patient with explaining a lease and then watching me get cold feet and deciding to purchase a vehicle instead. This was the best car buying experience I have had. It was a no pressure situation and everyone there was just super patient and super friendly. You can tell that they really value their customers.
I worked with Guy and had a great experience! He's super personable and super knowledgeable about the VW's! VW was able to finance me, where another dealer couldn't, I understand they work with lots of banks, and got my daughters and me into a safe and reliable vehicle, just in time for our first snow! Guy has even followed up since I bought the car, making sure everything is going great and answering any questions! Go see Guy and get into an awesome VW! My first one and I love it!
Thank you again Trent for helping me find exactly what I was looking for! I could not have asked for a better ???car buying experience???. I would highly recommend you go down and see Trent at Grand Junction Volkswagen, especially if you are looking for a relaxing car buying experience. I truly enjoyed and appreciated Trents personality while test driving and learning about the different vehicles that offered all the qualities/ accessories I initially requested. Trent found my dream car, even kept it under budget for me. 🙌🏼 I want to thank the staff that assisted with the final steps of my purchase as well. Thank you everybody, I LOVE my new Jetta!
My experience at Grand Junction VW was excellent! Although I was nervous about my first purchase on my own vehicle, Guy Ramos did a very good job at making me feel comfortable. He wasn???t pushy and was super upbeat and positive! Definitely made my first purchase exciting as he was able to get me a great deal on a 2016 4 runner. I had been looking all over the state for the perfect deal on one and Guy was able to accomplish that for me right here in GJ. Thank you Guy and all the employees for making us feel comfortable. :)
by Your Grand Junction Realtor from DealerRater.com
November 27, 2018
We had Guy looking for a Toyota 4 Runner for us. As soon as he got what we were looking for he contacted us. We just went in to LOOK and it was such a perfect match we ended up purchasing it. If Guy had not been so persistent we would have never found it. I highly recommend Guy Ramos. Great Customer Service the entire time. Perfect buying experience from start to finish at Grand Junction Volkswagen. They even stayed way past closing hours to get us taken care of.
Noticed a jeep on our drive by so we came back to check it out and 2 hours later we parked it in our garage. Zach was knowledgeable and took interest in finding the information we requested and answered all of our questions without pressuring a purchase. We will look for Zach again when returning to the dealership.
My initial inquiry was responded to in minutes. I was connected to Trent Coleman, who was alert,quick humored, and very knowledgeable about both the process and the product. As I would be purchasing from out of state, he was able to offer me accommodation during my stay in GJ. Unfortunately, due to the distance and logistics in iffy weather, I opted to wait until spring, and have Trent hunt me up another great Tig.
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