Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
Alex Pryadko is a professional in every sense of the word. Very helpful in the buying process, helping find the right car for the right price. This is the second car I've bought from Alex and I would highly recommend buying a car from him.
I've recently purchased my new VW GTI from this dealership. The process was simple, straight forward, and without pressure. Alex from internet sales department was very accomodating and easy to work with.
Alex helped us buy our car and he was thorough and careful with making sure we got what we wanted. The customer service went above and beyond, we forgot car mats and I texted Alex and he got me some right away. Highly recommend!
We bought a car yesterday. Entire family with 3 kids spend a few hours, driving various cars, sitting in them, asking thousands of questions and literally driving the two product specialists nuts. Their patience and professionalism was the reason why we bought at the end. Plus, they just had the perfect car at a great price. But really, everybody who hates buying cars, this is a different experience, including the finance manager.
5 star recommendation!
Our buying experience with Mahdi and others at VW was effortless and delightful. We went in looking for used electric cars and they were able to locate a couple options for us and even went out of there way to bring back a car from a further dealership so I could test drive it. There was zero buying pressure which was such a breath of fresh air and allowed us to make comfortable decision. I would highly recommend this dealership!
No complaints on the salesperson Nate.
He did all the right things.
It’s just that the car didn’t feel right. He offered to try to see what he could do.
It’s just that I felt that the car was not right for me.o
Really excellent customer service from Sam Okiyama. He was so thorough and knowledgeable that his information became the deciding factor in my decision to buy. Also Scott Yeager, really great phone communication, lots of courtesy, and he got a dent in the car handled in just a few minutes and the repair was done within a week. He expedited all the steps and I felt like he advocated for me throughout the entire transaction.
Scott Yeager was a pro. He knew the car, he knew the financing programs, he was a Volkswagen enthusiast and VW owner. Great man. We haven't bought the car yet, was my wife is overseas till month's end.
Easy transaction - nice deal $. facility could use some revamping . Customer service and financing department was excellent . Would definitely deal with again
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