Used Volkswagen Passat for sale near Deer Park, IL under $20,000

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Bought it brand new. Overall not bad but has some flaws in ergonomics. Cheap plastic that doesnt stay in place. Had to glue gas tank door plate to prevent it from coming off. Little bit underpowered for a turbo. Windows control in weird place, never can get the right bottom without looking. Transmission always shifts like it cant pick the gear it wants to be in. May upshift and downshift at the same time which feels like you get kicked in the rear.

This service shop always takes good care of me! They’re good listeners, clean waiting area, and offer Lyft services when a loaner isn’t available to drop you off, and pick you back up!! Great location if you want to take a nice walk, or grab brunch as well!

This is my 3rd passat I'm sad they are no longer making them so I bought my car this time when my leg was up.

I sent my car for the recall appointment. The staff is friendly and doing a nice job.

I purchased my SEL from a dealership with only 13k miles. Great Value with every option you can get in a car the only thing it doesn't come with is a Heads Up Mph Display. The Fender Speakers System with Apple Car Play sounds rich. It has Wifi Bluetooth ,Heated back seats, Trunk Release by Foot, Remote Start, Rain Sensing wipers, auto dim rearview mirror. Door Entry lights auto, unlocks car automatically with a push button start. I wish the engine had more muscle. Overall so far 4.5 Stars

Easy to request appointments from their website. My 30k service was completed on expected time

After over 78000 miles, nothing but regular maintenance. Trip from Atlanta to Ohio, 40 mpg. In town mileage 31-32 mpg. Had a 2014 and it was a great car as well. Paid $16,999 on sale in 2017 on Passat S. Best car in 55 years of driving.

Great customer service. Straight forward and not time consuming at all. Gave me a deal right after lowering the price a week before.

This has been a great car,reliability is great.has been a winner since leasing it,will not change from the brand,because where Vw stands on customer service.

The car was bumped when being pulled out of the dealership and there was a dent on the back bumper as a result. The interior had colored pencil and other marks inside, and there was a small tear in the backseat leather. There is an issue with the EPC where a sudden stop, or jolt of the vehicle will cause the EPC light to go on and the car will start to drive funny. When driving conditions are stable and it is reset by turning the car off, that isn’t a problem. Though I may just take it in to the dealership to have them fix any and everything wrong.

Drove an hour to check out a fresh trade in. John P. was great to work with and we came to a fair deal!

Bought a 2016 CPO with about 65k miles. (Never had to use the warranty). 1.8 L turbo engine has surprising low end torque and lots of highway passing HP. GREAT MPG! Lots of leg room for all passengers. A really great road trip car. Lost it in a crash @ 110k :(

I recently purchased a car and had a great experience. The team was incredibly helpful and always available to answer questions, never pushy or pressuring me to buy. Excellent service all around. Highly recommend.

My 2016 Passat SE was purchased new and has not let us down. Our only expenses have been oil changes, replacing a battery and a set of tires due to age. Very good value & driver, a shame VW stopped its production.

Highly recommend Fortune Motors. Dan and Juan were knowledgeable, honest and helpful. Got a great deal and they did lots of extra things that I didn't even ask for!

I am surprise after 51,596 and the heating core needs replacing? This does not seem normal, my nissian was over 180,000 miles before something happen to the heat. There has been a problem with this car from the beginning. When it was brand new (which I bought it with 16 miles?? brand new out of the show room) I had some problem with the air summer of 2016. The sales man told me to cut it Off and turn it back on. And it has been working but occasional I had to make that adjustment. I am not sure if this had anything to do with the heater coil. I talked to the service advisor and he had seen several core replacement. I was wondering if there was a RECALL. Please let me know as soon as possible. Thank you

Fair pricing and good service. Not pushy! Great group of people. Worked out well. They fixed the major issues with the used car like they promised.

I bought a lease turn-in and it had 31k miles. So far, this car is in mint condition and rides and drives like a dream with a 4 cylinder turbo engine and no problems so far. This is a great looking, very roomy German vehicle with style and passaze. I hope this car last for many years to come.

We purchased a car from Dart Motors for our daughter. We walked in, they let her drive whatever she wanted & were very pleasant to deal with, not like your typical used car salesman that stalks you on the lot. They had no problem with us taking it to our mechanic to have it checked out. It coded on a few items & they repaired those items & even items that we didn’t ask them to fix. They also give a 3 month power train warranty as a bonus as a standard practice. The paperwork process only took an hour. They are wonderful here. They really care & they have some pretty cool cars. It was a pleasure working with them. We will consider them 1st on our next purchase. We appreciate you Dart Motors!

My 2020 Passat SE is a great car. It has a comfortable ride. The 6 speed Tiptronic (automatic) transmission shifts smoothly. Minimal wind noise in the quiet cabin. Does not have auto engine stop/start feature (thank goodness) but does have adaptive cruise control, lane keeping assist, blind spot monitoring and rain sensing wipers. I get 31-32 mpg in town and about 36.5 mpg highway. My car insurance bill actually went down with all the safety features. I got my car for $7000 less than MSRP. Big trunk and plenty of legroom in back seat. 600+ mile range between fillups!

I bought a 2014 VW Passat SE in 2014 Brand New. I have done all the recommended maintenance on the car since I bought it and I have never had it break on me. I just hit 100k last month. I was driving down the highway a few weeks ago and I hit what appeared to be a piece of concrete or asphalt in the road. It made a loud thud under my car and I immediately lost power and the car turned off. I had it towed to the dealership. Whatever I hit took out my fuel pump that is inside the gas tank. They charged me $2100 to fix it. So I can tell you first hand these cars are reliable if you do all the maintenance like you are supposed to. But when they do Break, they cost way more than they should to fix them!

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

To all the "whiners" out there (detailing mechanical issues) "after" 100,000 miles. You don't let ANY brand of car go without "scheduled maintenance at or around 90-100,000 miles. Look at your maintenance book that came with the car. (ALL) cars have an expensive scheduled maintenance plan. If you buy a new 2024 its gonna have a $100-300 inspection and a mechanic bill of $150-175/Hr labor before parts. Some of you sound like you're suppose to be able to buy a perfect car that will never need maintenance. Really??? sheeesh. Buy an extended warranty and a new(er) car. You're the worst kind of driver to review any car. This brand is often nicknamed the "million mile" car bc it can go that far with "scheduled maintenance" of the engine wear items and oil changes. Can your Honda or Hydaui go that far??? I challenge you as a 4 VW car owner from the 2006-2014 to beat this brand of engine on highway mpg and engine longevity. Go do your homework and stop whining. My 2006 VW diesel still going at 325,000 and my 2014 Passat Tdi still going at 147,000 with the engine pistons and rings just getting seated at 90000-100,000 miles. You don't know what that means but as a diesel tech I can tell you it means it just getting its first break in period on its longevity of the engine parts. Farfenugen baby. Go VW!!!

We bought our 2012 VW Passat brand new and now it only has 80,000 miles on it. It has only needed tires, battery, and regular maintenance. Equipped with the five-cylinder engine it could use more power but has not used a drop of oil since we have owned it.

This was one of my favorite cars I test drove, but also one of the base models. It has a huge trunk and tons of room for a car seat or 2. Gets an average of 38-40mpg which is awesome for my driving to and from work.

Love this car. Had a hybrid but lithium battery started having problems. I got rid of it. I now have the Passat. Very happy! You’ll Love it!

Max and Sam were very helpful and accommodating. Answered all my questions and provided information. I did a test drive and liked very much but eventually thought the vehicle might be a little bigger than I want or able to fit in my garage. I would definitely recommend Little House Of Cars.

The turbo charged four cylinder engine is peppy and gets 24 - 37 MPG. Handling and steering is nimble giving it a sports car feel. The bucket seats are well designed making them very comfortable for long trips.

Had a great experience. Fast, friendly service, got us in and out within a few hours especially it being a bank holiday!!

The best car I have ever owned! Not kidding! Very excellent reliability and low cost maintenance. Great mileage. I plan on running it for at least 200,000 miles.

Had an amazing experience buying car at CMD. The team helped me select the right car for me and walked me through every step of the purchase. Love driving my Jetta TDI

Reliable, 50 MPG. Difficult to beat the MPG and comfort. I have owned Mercedes, and Lexus. For the money, comfort, size and MPG, the TDI Passat does not have a rival

Karl was very helpful. I know we paid a little more for the CRV but it had very low miles and the CARFAX showed a well maintained vehicle from the previous owner.

I bought the 2012 in 2018 with about 80k on the odometer. Put 20k per year and only had 1 minor maintenance issue (other than wear items ) with a power steering leak that was not an expensive fix. Averaged 30 MPG and had plenty of power and handling to make driving it fun and confident. Really great on long trips. Has a huge back seat and large trunk. I gave it to my college student son and bought another used Passat for us.