Used 2019 Volkswagen Tiguan for Sale in Newport News, VA

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car met all my needs , reliable, stylish and efficient . I love all the features and technology this Vehicle Is equipped with And space it provides.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

We just bought a 2019 Tiguan SEL. Great exterior look and interior is really nice. I had a 2016 Tiguan before this one. It’s a lot bigger and a bit slower off the line. Overall a great drive and love the digital cockpit and third row option.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Drove a mini van for the last 20 years and wondered if I would like to go to a mid size SUV after all these years. Absolutely love it and it is a fun car and a great ride!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

I have own many Volkswagens in the past and this Tiguan exceeds all my expectation! The best part is that it's tuned to 87 octane.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

We love the ride and fuel economy, far better than stated in reviews.the third row seat is a plus that other vehicles in this class don’t have. I’m very impressed so far, this car has twice the warranty of the other vehicles that were considered the Honda CR-V and Jeep Cherokee.

Dropped the car off for the recall of the camshaft problem..work was completed sooner than was scheduled 20 min to be exact..loved the complimentary car wash

I have researched the Tiguan for three years. In 2018, I fell in love with new design. Bought a 2019 SEL Premium 4 Motion R-Line off the showroom floor. I wanted to wait till I got some miles on it and months of ownsership before I wrote a review. I have to tell you that I have seen several comments about poor performance, but I haven’t experienced it after break in and getting used to stiffer German engineered gas pedal. I was used to it after having a MB C300. Anyway, without using sport mode, I can take off and leave traffic behind at a stop light. Sport mode is even quicker. If someone wants better acceleration, then maybe a sports car would suit them better than a compact SUV. This is only compact on the outside, if that. The ride is nothing short of luxurious, quiet, roomy and solid. The stereo (Fender) is as good as my Burmeister was in the MB. Great bass and clarity with such true to life sound. The seats are magnificent, contour and comfort are great. My 91 year old father loves them too. The digital dash and center display are fantastic, intuitive and very useful. The fit and finish of the car is amazing. As is usual with German cars, everything is over engineered and sturdy. The panoramic sunroof is big, well visible from front seat and dazzling in back seats. The electric sunshade never fails to impress riders. The adaptive LED headlights are bright and impressively capable. The LED corner lights that light up at turn of wheel after slowing are hella bright. I love them and they are truly useful. The heated seats and steering wheel worked great and applied me. Overall, the car is super luxurious, fun and steers better than any car I have ever had. I cannot imagine a accessory or option you would want that this trim level that I own doesn’t have. Don’t take my word for it as a happy buyer. Take it for a test ride yourself. You’ll be amazed. I must say the fantastic warranty was a plus and for about $1,200, I purchased the additional warranty for 96 months or 120k miles. Best of all, it takes 87 octane regular unleaded ONLY. Says so right on the gas cap. Anyone that has a Tiguan knows what I am saying here is factual. I love mine and from the looks it gets, so does everyone else.

the quality of being outstanding or extremely good. That is the meaning of true excellence. That is what j received from jo Lynn . I was Schedule for the following week, but I realized I had meeting. I needed a prize and was transfer to jo Lynn. She heard three words and my voice in distress. Terrible. Noise, scared and grand babies. She made it happen she was able for me to drop the car the next day but might not be ready an extra day later. Well I have soccer practice and need to pick her mygrand daughter from school meetings etc. well she offered loaner car. It was ready when I got therr. I needed to be at work by 720 she was there by 7. She noticed I needed state inspection for the following week. It was the 3/29/17 due 41/17 ok. She would call me by 1 for update. Well she called by 11:08 indeed I needed a timing belt replace. She then stated I needed an oil change. It was dark and yuckir. I informed her I had one at the start of month. Not do so. When I got there she said she saw the oil it was really bad and could not have me drive that way. Not only did she have me in sooner and have he car done but also I had inspection and oil change all for the best price ever and in a timing manner. Thank you so much for looking out for me. I felt like a person and not just as a customer. Awesome job. I have had work done there and all I can say is they only get better each time. Thank you for doing your best !!! We do share a birthday day after each other so happy birthday and many blessing. Enjoy. Thank you for loving your job.

This SUB has class, well equipped; leather interior, panoramic sunroof,all electrical, custom wheels, navigation, etc,etc. Is a really underfull SUV that we’re looking forward to enjoy!!!

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

The car is comfortable and has a great ride. The features are very easy to figure out. This car even still has a CD player!!

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

Fine to drive. Easy to ride plenty room to hold shopping big yet easy to park has all safety features can’t beat all that it offers

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.

This vehicle was purchased by my wife, for my wife, then she gave it to me. Haha. Wasn’t my pick and admittedly different from my previous vehicle (v6 pilot) truly- I average 24-25mpg and these days that adds up to roughly 33% of my payment covered by the gas savings alone, and I’m always first off the line. She’s quick when you stomp on the gas. Smaller yet the seats feel roomier. The back of the seat is heated as well as the seat on the S.E. model which is nice. Sorry VW because I’ve been talking shnit for years but thanks to a series of my wife’s co workers buying VW’s, I negotiated an amazing deal and I’m happier than I’ve ever been with a car purchase. Now let’s see how you handle the test of time....

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Wai til they get this thing figured out. Not a good mechanical car...yet..let's see how it plays out. Acceleration, hesitation, auto quit. I like the size, the new style. DVD plays one at a time and hidden in the glove compartment. IN the shop dead at 8000 miles.

I am a true Volkswagen diver and Lou has gotten me into 3 other Volkswagen's Mr. Rosario knows how to sell cars and placed me into another Jetta. Lou did not even know that I was coming up to the dealership and I was actually trying to get my 2016 Jetta inspected when Mr. Farley saw me drive up and he asked me when was I going to get another car, and I said I will find Lou which was not in his office at this time, then I said that I would find him. Once I found Mr. Rosario I had told him what Mr. Farley asked me and then Lou said lets get you into a new car and the rest is history. Lou performed his magic once again. I have been dealing with Lou for a very long time and I will continue to let Lou provide me with my automotive needs. Mr. Farley and his team are amazing and everyone worked together and now I am driving a 2019 Jetta!!!!! I am happy and now I will come and work at the dealership with all these guys. Lou is the man.

I was referred by a friend to Randy Earles at checkered flag. I was in a tight spot and needed a car on a Sunday. Randy went above and beyond to make sure that happened. He came in early on a Sunday and searched tirelessly to find the vehicle best suited for me. This was as if I had gone to a close friend to buy a car rather than a salesman. I’d refer any and everybody to this location so you can have the same experience.

This car meet all my needs. Good style and size, great carrying capacity, excellent gas mileage, and a comfortable, solid ride.Much better style than previous models SUV.

Dropped the car off for the recall of the camshaft problem..work was completed sooner than was scheduled 20 min to be exact..loved the complimentary car wash

The new Tiguan body design is very sharp, sleek and has the look of a higher end vehicle without the high end pricing. Has lots of luxury features. Love this vehicle.

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

This car met all my needs. Very Comfortable, and economic with very good stability on road. Volkswagen is an brand with good quality on is cars.

I enjoy going to southern VW for my service/recalls etc.. I Just don't the Military Discounts 10%. Really???? That's all VW can do for a military town who comes and buys majority of the VW on the lot. Ask lou Rosario Saleman type. Abby service REP, who's personality is awesome!! Work with her all day!! Jason VW MECH very passionate about his quality of service he performs on all of the VW's that's brought to him. I just love the attitude and passion of the people that works there. The Manager of southern VW is very proud I'm sure!! I'm very satisfied!!!!!!!!!

I like the body style the way it handles in snow and rain very comfortable to drive.just all around fun car to drive.the turbo engine is nice to have.very style looking car inside and out.

EVERYONE AT YOUR DEALERSHIP GOES ABOVE AND BEYOND THE CALL OF DUTY - KRYSTAL MEETING YOU AS YOU WALK IN THE SERVICE DOOR... CORBY - GIVING US A RIDE TO THE RESTAURANT ACROSS THE STREET FOR A QUICK BRUNCH …. AND ROB IN THE PARTS DEPT GETTING ME A SUPER DEAL ON A T-SHIRT AND VW HAT THAT I NEEDED TO BUY ! THANKS A MILLION TO ALL !

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

I think of it as a VW Golf on stilts, which as you may know the Golf is a very highly rated car. I like sitting up higher than a car. The build quality by being made in Osnabruck, Germany is very high. The interior is high quality and understate, even on the base trim.