Alex was our salesman and for how busy he was did a great job for us. Personable, friendly, and quick to find answers to our questions that he couldn???t necessarily answer himself. Thanks Alex. We bought a 2019 Impreza and we love it so far. Saturday is when we went was very busy so it took a while to go through the process and the overall experience. That???s really the only reason this wasn???t 5 starts.
I enjoyed the time and attention given to me at this dealership. Everyone with whom I came into contact was professional, courteous, and helpful. Once I began to work with Alex, he made sure to ask me the right questions about my needs in order to put me into a car with which I am extremely pleased. Thank you, Alex! A VW Beetle was the car that got me through college in the eighties, and it made me appreciate the style, tradition and craftsmanship. I am happy to continue with this family of motor vehicles.
Alex (Salesman) and Josh (Business Mgr.) were excellent. Clearly presented options and allowed us to consider our preferences without pressing. Would highly recommend doing business at Heritage Subaru in Owings Mills without reservation.
I bought my first car about a week ago through Mei Kei and she was absolutely wonderful! She was so knowledgeable about the Crosstrek that I was interested in, and really shared in the excitement of the experience. She went over everything the car comes equipped with and broke down everything so it was easy to understand. While the process in actually buying the car understandably took a long time, I felt under no pressure to buy, had all my questions answered, and felt genuinely taken care of as she assisted with setting up the insurance policy and other information. Can't recommend Mei Kei enough!
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
This was a great experience! Brendon was a very good car salesman and Josh was an amazing finance manager. Both were very professional, knowledgeable, and thorough with good customer service skills! This has been my best car experience ever.
I just purchased a 2018 VW Atlas. The experience from beginning to end was seamless from the spirited welcome when I walked through the showroom doors, to the sales rep (Henry), to final signing with Josh. Thanks for a great day, great service, and a great car! Kevin K
Everyone at the dealership was very knowledgeable and helpful. I bought a used car and they made the process incredibly easy. Everything was explained and made clear. Not only that, but the prices at this place are very fair. From the sales person to the finance manager they made it seem like we were a part of the family. The dealership is not the biggest, but what they lack in size they make up for with the best customer service. I???d recommend them to anyone and everyone.
My husband and I came to Heritage VW to look at a used VW Golf. Spencer was our sales rep. He was friendly, knowledgeable, and got us in the car and out the door in no time. This was a little more than two years ago and I'm sorry I waited so long to review our experience. The car itself was in beautiful condition. I highly recommend checking out Heritage VW for your next car and make sure you ask for Spencer!
Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all
My car buying experience at King’s Volkswagen couldn’t not have been any better.....Mostly because of Ignacio Rada....he made the whole process a lot smoother. He is a friendly, upbeat, and honest person who does anything in his power to get you what you want. He does his homework telling you about the latest features of the car you might want to buy. He was always available and willing to go out of his way to work with me. Even picking me up to make my purchase. He followed me throughout the whole process making sure I was taken care of, being there every step of the way.
He genuinely cares about his customers. I am sure the rest of the sales staff is just as professional.
Would definitely do business with them again if I need to.
Great place to buy a car.
Bought a car from out of state from King VW. It was an extremely great experience. The process was super quick and easy. They delivered the car to my front door. The whole process took less than a week. I definitely recommend them. Ask for Kambiz!
My wife and I had Excellent experience when buying our ne Atlas at King's, specially with our salesman Ignacio Rada.
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