2019 Volkswagen Tiguan for Sale in Wilmington, NC

John H. was great, helpful and I would buy a car from him again and refer him to my friends as he was referred to me

The entire experience from beginning to end was exceptional! Everyone with whom i spoke was courteous and professional! And the vehicle is amazing, by the way!!

Jordan (sales manager) and Marshall (salesman) were amazing during the entire process. I had a 2 hour drive and they asked what they could do while I was on the way. They got my financing worked out before my arrival and I was only there 1.5 hours from pulling up to leaving in my new Jetta. Couldn’t recommend this place enough.

Very easy to work with. Great salesman. Fast service. Great service manager and service department.

Went in to test drive a car I was interested in. I was interested in the car model, but not the particular ones that were available in the lot. They just didn’t have the options I wanted. I let the salesman know I was interested but needed one that had particular options I needed. He seemed helpful at first, but the exact car I wanted was at another (Flow) dealership and they could transfer it to Wilmington. He went to speak with his manager and long story short, if they transfer it I won’t get discounts on it unlike the ones already on the lot. He then proceeded to also say that if I go to the other dealership and he loses the sale it’s not a big deal to the dealership since the cars are so discounted. Even if they had the right car I don’t think I would have purchased it with the vibe I was getting. So I drove three hours to another dealership and bought the car from a salesman that cared about my interests from the moment he contacted me back from the online form I filled out on their website.

I would highly recommend the team at Flow VW, Wilmington...they were pleasant and straight forward to deal with, and very transparent with the offer they gave me for the car I purchased. I was prepared for a long drawn out experience, but they exceeded my expectation with how straight forward everything was. My experience started with their online Rep (Ashley) who was very responsive regarding my questions about the cars I was looking at online, and when she didn't know, she said so and actually got the answer. Based on my experience with her, I decided to drive the 90 mins to their dealership, where she had set up an appointment with the Sales Manager Jordan Branyon. Jordan was pleasant to work with, and he assigned us Sales Consultant Dean Wentzel (Mr. CA "Customer Advocate" as the rest of the staff called him), and he proved to be just that. Dean took my wife and I on a couple of test drives, educated us on the car and features, and we so enjoyed our experience with him, we decided to work with him to see what they had to offer....even though we had another appointment pending with another dealership for a backup. Jordan got back involved and was very transparent with their figures and offer, and they were able to get us where we wanted to be financially. Finally, it was a pleasure dealing with the finance manager Steven Parker. This is generally the point I usually dread....however he made his pitches and explanations of services and we selected what options we wanted and didn't want. No pressure. After we decided what we wanted, I signed and that was it. Meanwhile, Dean got the car detailed and a full tank of gas. He then spent the time to educate us on the car before we left, setting up my wife's phone. I was impressed with the staff and the dealership (undergoing some renovations) and would highly recommend them based on the culture of the dealership....excellent team.

A + Service would highly recommend ! Thank you Flow Volkswagen

Everyone was friendly, knowledgeable, and eager to please. Our salesman in particular knew the product well, considering the Eos has been out of production for three years.

Great Service & Everyone was very helpful. I will be going back for my service needs

Iwould not take my car anywhere else. I am always treated with respect by a very knowledgable representative.i trust flow volkswagon. they always give me a heads up on what services i will need in the future and always answer all of my questions. very satisfied with flow volkswagon.