Volkswagen for Sale in Carrollton, TX

So the first salesman I delt with was atrocious, betsy. She had an appointment with another family which I understood but just left me and my hectic family sitting and feeling very ignored. Then she sold me a car that isnt even the one I test drove because she wasn't listening to me. She was to busy helping the other family. When the car they pulled up wasnt what I was expecting I just broke down and cried. Dusting the manager called the next morning and made it right. Cameron the salesman I delt with the following night was wonderful. Listened and was helpful. It was a frustrating moment to have them bring the liar back up to try and figure out what happened because I really just wanted her out of my face for all of her lies. Thank you Dustin and Cameron. The only thing that would have made it better the next night is if I wasnt so beat from being at work and I wanted the fight I should have given to Ms. Batzbe. If I could recommend the dealership it would have to be with the explicit instruction to only work with Cameron or Dustin.

I had been looking for a car for over 2 months but I hate dealerships. The back and forth, management approvals, up sales, etc. All the dealerships online, local and nationwide, had prices listed as "upfront pricing" "no added fees", etc. But when I would call, there were added dealership cost, equipment fees, doc fees, preparation fees, etc. Anything but upfront and/ or no added costs. I got to the point where I would just call the dealerships and request final prices over the phone. Some would send them, with all their fees, some would say they can't without the customer being in the building. Now there is European Motors. I inquired about the information and Bruce got right back to me. He gave me the same price listed online. I asked about pricing, extras, etc and Bruce again stated everything was included except for the mandatory sales taxes and registration. I asked for photos, details on the Carfax, warranty information all over the phone and Bruce got it to me ASAP. My husband was leaving town that day and we arranged for a test drive on the way to the airport. Bruce had the car ready with keys, when we arrived. The car was exactly what was advertised, actually better, and the price was still the same (which was the best I have seen over 2 months of seeking). The paperwork was done in seriously, 20 minutes, and I was on my way to take my husband to the airport. It was the fastest I have EVER purchased a vehicle and the easiest. I also purchased an extended warranty, which blew my credit union away by the price. They couldn't come close to matching the length, cost and deductible. Long story short, European Motors was by far the best deal, experience and upfront with everything. Bruce was soooooo patient and helpful and Sam, in financing, was honest, quick and understanding. Wasn't looking for another car for my husband but now they have him thinking of getting one, lol.

Only reason I gave 4 stars on facilities was because here very small and don’t have much room for parking. I want to do overall 4.5+, but that’s not an option. Only reason for half point is because I asked for two things and had to pay for one myself and the one they did pay for was late. Overall, genuinely good people and family oriented. I recommend Mia.

We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.

The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.

Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.

I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta

I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon

A vehicle for me was well needed. Mr. Ralph made sure that I left the lot with a nice vehicle for a reasonable price. Thank you

Our 5th great car from Off Lease! Damien was wonderful, and helped us navigate the car buying process yet again. When we???re in Florida, we always stop by off lease as the selection, quality and price is unmatched! We call Nashville, TN home much of the year, and there is no way that you could find so many late model premium late model cars and trucks (the truck selection is amazing). It takes a bit of time and research, but loved Damien???s honesty and help in finding the perfect SUV for my daughter. Mike Katz as sales manager is truly the best! Thanks Off Lease!! We???ll be back!

Our sales person was Hector and the experience of purchasing a car through Volkswagen Honda is one of the best experiences that I???ve ever had and I would most definitely buy another car there again Hector was great

Jannett at Rusty Wallace VW is truly a great salesperson. She helped us for 6 months to find the perfect car. We live 90 miles from their dealership. Jannett was always accessible and willing to give honest advice. We ended up finding a car closer to us, but Jannett was supportive throughput the whole process and was genuinely happen that we found what is best for us! We will definitely come back to Jannett! She is honest, hard working, accessible and very knowledgeable!

Single handedly the best car buying experience. Our sales representative, Jannet Gonzalez, was extremely attentive and made sure to disclose all the details of the sale right up front. This was so refreshing because usually there are so many hidden charges that you don't find out about until you get into financing. She really changed my opinion about the car buying process and we will definitely be repeat customers. Thank you so much to Jannet and the Rusty Wallis team for making our car dreams come true!

By far, this was the best car buying expirence I had and it was all because of Janet Gonzalez! She had the vehicle waiting on me when I arrived. After the test drive, I decided I was going to purchase the veichle. While working on the terms, she was receptive to my financial goals and helped get the deal done. Will buy from her again!

Jannet Gonzalez provided us with the best service we have ever had when buying a new car. She attentive, personable and made sure we new all the details about the sale right up front. It was very refreshing and we really enjoyed the experience. This experience has totally changed my mind about the car buying process and I will definitely be back in the future. Thank you Janet and the Rusty Wallis team for making our car dreams come true!

I had just about given up on dealerships and almost purchased a car online, but then I found the perfect car at Rusty Wallis VW and inquired via email. I'm on the phone all day for work, so I needed to communicate via email and text. I worried this would be a problem, but it wasn't at all. Within a few minutes of my inquiry, Jannet Gonzales sent me a video walk thru of the car I was interested in. Not a stock video, a personalized video recorded minutes before just for me! Who provides that level of service? I went to the dealership the next afternoon and Jannet had the car and the paperwork ready to go. I drove it, loved it and signed the papers. The whole process took about an hour. So impressed. Everyone I met at the dealership was extremely kind and genuine...it was exactly the experience I was longing for, and I'll definitely be back.

I don't like pushy sales people but Raef was very courteous, knowledgeable and helpful. He helped find what I was looking for. The finance process went well also. I would recommend.