Used Volkswagen for Sale in Plano, TX

Had a great experience process was quick real laid back no pressure buying process love it they let me take the car to get check out by my own tech or dealership they fix the issues that my tech had found wrong with the car

I’ve owned German cars since I got my drivers license and I love this one the most. It takes off and goes.. sounds brand new. My only issue is there may be a minor oil leak which I’m getting a second opinion on and there are several round spots where paint chipped off on the hood. Nothing major for a used car unless the oil leak becomes.

Response time to initial call, scheduling a viewing and driving, all texted and called-in questions was excellent. Travis was our sales person and he was thorough, pulled up the Carfax report and printed it out, arranged for an off-site mechanic to review the vehicle to help us decide on purchase. Saw the car on-line Sunday, communication and questions Monday, view and drive Tuesday with mechanic inspection, sale closed Wednesday at 6:00 pm. Exceeded expectations!

This car met all my needs , reliable, stylish and efficient . I love all the features and technology this Vehicle Is equipped with And space it provides.

The staff was amazing and helpful. Ron was a great sales guy and the finance manager got me a better deal than I thought I would get. Definitely recommend.

It handles well. The only real issue I’ve had consistently is with the Apple Play. It doesn’t sync 20-30% of the time. There was a slight mechanical issue and my inspection light went on when actually I wasn’t due for a service for another 4000 miles. All in all it’s a nice ride.

Service Advisor Fernando, was EXCELLENT. Had questions regarding Recalls for: Fuel Pump and Airbag. Just fantastic, Fernando is the right type Service Advisor. Will definitely return for future services.

I bought a used 2017 VW Touraeg when looking at several SUV's in the price range...the VW has more standard features than any other car in that $27k - $35k price range. Plus the car is so heavy but handles like a little compact car...I owned a 2011 Chevy Suburban and it is every bit as heavy but nimble as the 2006 Pontiac Torrent I owned too.

First, I truly appreciated to these salesmen (Todd & Neil) & the great manager, Bruce who extremely nice to help us. There were excellent services that they provided to us (me & my wife). They listenned carefully from our concerns & provided all necessary information that we needed in a very quickly response. They didn't go around the burst for playing around with numbers here and there. They are straightforward, professional and helpful to facilitate us to make our good deals very easily. I couldn't believe that we showed up late night around 8:40p at the dealer store to trade in our old car & buy a new car for my wife. And luckily we met the very nice manager, Bruce, who greeted us at the front door who introduced us all the details from the new features to the current promotions about the new car, Toyota Avalon. And that was more than enough for us to grasp our deals quickly. It only took us less than 10 mins to get our deals of both trading & buying cars. Neil & Todd were the excellent salepersons who were good in technical support process. They followed up on me from emails, signed up on-line accounts & registrations as needed for the new owner. Also they took time to walk me through most of the safety features and the basic setup until I was ready to run on my own. They are my contacts now if any relatives or friends who need new cars I definitely will think of these people at this dealer on top of my list. Once again, it's great to meet the right people who made our day come true! And we truly appreciate it for the big help that the sale team in Toyota dealership in Richardson has provided to us! 5 stars plus! Thanks and Regards, Quoc Ps: I couldn't find Neil & Todd on the employee list to give him 5 stars on my grading as well.

I didn't get to buy a car with them but I will definitely recommend them. Everytime I called or send an e-mail they did not wait for a day or two to contact me back they reached out to me right away and did whatever they could to help me. Everyone was very very helpful and friendly. Thank you so much!

I searched for and researched many mid-sized suvs and came across the Atlas not remembering VW now made one as well. I will have to tell you it surpassed my expectations and checked off all my needs flawlessly! I needed a family car to fit 2 car seats and 4 adults without being cramped and this works amazingly! The captain chairs give the car seats room to maneuver around, front and back since the whole seat raises not just the back! It has all the top safety features I was wanting plus the interior is just beautiful! I feel so proud of this car and can’t wait for many years in it!

I did not end up purchasing a vehicle but was extremely pleased with the follow through and attention to what I was looking for. Very low pressure sales with attention to customer needs. Would definitely recommend to anyone looking for a new or used car

This vehicle has much more space than my previous Highlander, very comfortable on long trips, 0 complaints after a year of ownership, can't say that about other new cars I have owned. The only down side is the 20 mpg it gets, but is comparable to other SUV's in this class.

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

Robert Fabian is the guy to see at Hendrick VW Frisco. He is helpful, knowledgeable, and will take great care of you!

I like it, but I wish it had 19 inch wheels. I notice the difference between ‘this car and my 2017 R with bigger wheels.

I live out of state. The dealership was very responsive to my inquiry about a vehicle they had for sale. Immediate response response.

I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.

I have wanted a Lexus RX since I first saw a family member drive one when I was in grade school (almost 20 yrs ago). So in October of 2017, I came here with my boyfriend to meet with AFTON in hopes of getting a Lexus RX 350 as a birthday gift... Well the numbers just did not work due to the negative equity I had to carryover from my trade-in; I was CRUSHED to say the least. My bf kept telling me you can try it again next year & I was so OVER him saying that until I realized he did it b/c he was going to propose to me a week later... (mic drop) He wanted my birthday to be memorable b/c of him not the car, lol... We got married in July of 2018!!! So here we are an entire year later, my current car is still in good condition but could use some TLC that I was going to have to pay for out of pocket. I looked into multiple other options & dealerships, but the road led me back to AFTON... It was a Sunday evening & I kept thinking about our first interaction when she told me she understood my situation b/c she had been in the same one & worked her way out of it. I couldn???t afford to wait any longer & the clock was ticking on me making the decision to refinance my current car or just get a newer one, so I looked for AFTON???s number (still in my phone from the previous year) & texted her right then... I thought ???This is CRAZY! She???s not going to remember you & it???s SUNDAY... She???s not even at work!??? I???m happy to say I was wrong... She did remember be & she texted me back promptly that same evening. By the next morning (Monday), I had texted her all of the info for my trade-in to see how much they could give me for it; by Thursday evening I was able to visit the showroom again... This time I had ZERO EXPECTATIONS! I told her I just wanted a newer car that was affordable & she said she could definitely do that. She remembered the car I really wanted from the previous year???s notes she???d saved & within 30 minutes had found a newer one in my price range... We took it for a test drive & I FELL IN LOVE, but I still tried not to get my hopes up b/c ???what are the odds this is going to work out now in less than a week???s time & I wasn???t even asking for it?!???... Well it worked! I spoke with AFTON about financing over the next two days (Friday/Saturday) then picked up MY DREAM CAR on Monday afternoon!!! AFTON was wonderful throughout the entire process. She was down to earth, relatable & kept me informed every step of the way! AFTON is AWESOME!!!

Love the interior. Leather touches on the inside and chrome touches on the exterior. Handles gear for a SUV. I owed one before and glad I bought another one.

I can't really touch too much on reliability, because I have just purchased this about 3 weeks ago. It is a very comfortable car and I am finding that there are tiny things about it that have just been such conveniences. An example would be that it has many compartments for item storage, and they are textured (lined with rubber or something), which keeps my stuff in place due to the friction. It seems like almost every piece of this car was built smart, and has more functions than you'd initially think. Another thing I really appreciate is the lumbar support settings for the seats - totally customizable. Also, the heated area of the seats includes the lower back, which has been so nice (not to mention, many people who get in my car say that they are the warmest heated seats they've ever sat in).

Came in looking for a used Infiniti. I was greeted as soon as I walked in and test driving two cars in less than 15 mins. I fell in love wirh one car and completed the simple credit app there online. I don’t have perfect credit but the financing guy was able to approve the deal. At first it wasn’t looking too good for me BUT he “crunched” the numbers again and within mins, congratulated me on my 2014 infiniti purchase. He went out of his way to get me approved. This is the first time I’ve actually felt like the dealership was on my side in purchasing a car. I definately recommend this place to anyone looking for a great quality car. You’ll get the A+ service as well as an A+ car!!!!

It's just me, so I downsized from a new Tiguan SUV lease to a straight purchase of a certified pre-owned Passat. Best choice I ever made! I travel back and forth from Florida and Kentucky. This car is great on the highway - performance, handling, and fuel economy (which has, quite frankly, amazed me). It's roomy inside (and I am a big guy) for me as the driver and has plenty of room for stuff, including the rear seat accessibility that greatly increases the trunk functionality. The certified pre-owned program from VW adds two (2) years of full warranty. Lastly, the HVAC system is efficient - something we really need in Florida.

wonderful people delivered car to my home 25 miles away ,very good service

This is just an awesome car. I own 2 of them. Whoever wrote you should skip the AWD and the 3.6L engine should not write any more inaccurate reviews. The only truth in the article is that the rear seat area is a bit small. Ok- now show me anothe similar size - Audi, Mercedes, MMW that isn’t. Buy it because it is dependable , fun to drive, fast and maneuverable, safe, and gets about 17 mpg. It’s also nowhere as expensive as the other 3 listed here, and looks better than most of them too. Don’t buy a car for the label, like a Merecedes , I drove the Mercedes and then bought the VW. Better performance and was more comfortable for my wife and I. I view it as a 2 seat car- room for small adults in back seat. But an exceptionally good purchase. Both my cars have about 100k miles, have been well cared for , and look and drive like new. I’m not sure why cut downs on this but don’t be fooled. This is a sleeper, a hidden gem. Drive the 3.6L 4-motion and you’ll never look back at the 2.0. I have also owned a TT coupe, and still have a2006 A4. This is the fastest and most comfortable car.

We needed a new vehicle and we needed it right away. Despite knowing what I wanted I had walked away from 4 other dealerships before PM Standley because they'd rather play stupid games then sell me a car. When we got to PM Standley we were at peak frustration. We asked to see a car on their website, they quickly located the car, let us test drive it to our satisfaction, answered any questions or concerns we had (minor, superficial damage on the vehicle), and once we made a decision to purchase they moved us through the process as quickly as possible. Bert took great care of us, was very patient, friendly, and after being informed of our horrible experiences at other dealerships was great about keeping our frustration levels to a minimum. If you want to visit a car museum where everything is for sale, this is your dealership. The lady at the front desk showed off some cars to us and even started up a very nice Chevelle while we waited for the vehicle to get gassed up and inspected. They get a lot of classic cars and contemporary muscle in addition to the usual used cars, but they go overboard getting them cleaned up and presentable. They were more than happy to let us look around while we waited and went out of their way to point out and let us look over some of their more unique cars while we waited. If you want a no hassle knowledgeable sales staff to work with you, I recommend them. We will definitely be looking to them again in the future.

Stylish and responsive. The car was in line with pricing and comfort Just right for my liking . I owned several different VW products and my new Passat is the best 1 so far

I was first enticed by the sleek look of this hard top convertible & went on to appreciate its smooth drive and easy maneuvering ability. It has a significant miles per gallon rate and I am constantly stopped and told what a good looking car I have!!!

I recently purchased my third VW and my first from Lewisville Volkswagen. Bryan Koestner was, without a doubt, the best person to deal with! He went above and beyond to make sure that I, as the customer, was satisfied and my car buying needs were met. I will not be dealing with anyone else in the future! He's my go-to car guy! I was so impressed that I referred my father-in-law and he loved Bryan too! We cannot be happier!

Supper fun with the standard 6 speeed manual shifter Nothing beats a solid built German Car. Plus it has a 6 year 72,000 mile bumper to bumper warranty..can’t beat that with a stick. Grandpa Bill It is a 2019 model. Not 2014

Excellent customer service, great facility and the salesrep was able to go beyond his limit to find what we were looking for.

Roomy, comfortable, easy to handle, plenty of power on this FWD SE. Lot’s of features for the money with a high safety rating. Farfegneugen for sure.

I am in the market to purchase a used vehicle and I found a possible match. I emailed Metro Automobiles with a few set of questions on the vehicle and a customer service representative replied back within an hour with an answer. That goes a long way in my book, I just hope the vehicle is still available...

I love this car. It’s so much fun to drive. It has great pick up and fantastic fuel economy. It’s far more spacious than it looks and my dog likes the moonroof just as much as I do. The satellite radio is great as expected but what is really impressive is the ability to plug in your iPhone and bring Google Maps on to the navigation screen to see traffic in real time. Great driving, great technology....great car.

I have been to several dealerships in the past and the reasons for going to those dealers was because I wanted a car. Now I need a car I got into a pretty bad accident when I got my rental from Hertz they recommended their dealers. I have had some pretty shady experiences with dealers and am not very trusting of them. I came into this Hertz dealer around 11:40 AM and wasn't met by anyone or greeted I figured maybe they're busy. But I found out that the sales associates hadn't come in yet so I wasn't to upset about that. But then there she was Barb Cobos when we started talking about what I wanted she was so very accommodating. This woman is absolutely amazing and so very patient with me because I'm very picky about what I want. I can't say enough about her but I will recommend her to everyone I can and I will keep my business with her no matter where she goes. As long as A dealer has her employed they WILL have my business. I truly hope that she gets the credit that she deserves and more because she will go to hell and back for her customers. THANK YOU BARB!!! You are awesome sauce and I can't wait to do more business with you!

We just bought a 2019 Tiguan SEL. Great exterior look and interior is really nice. I had a 2016 Tiguan before this one. It’s a lot bigger and a bit slower off the line. Overall a great drive and love the digital cockpit and third row option.