I had a wonder experience at Diver Chevrolet (Pennsylvania ave). Rusty helped me find the perfect car. He was very friendly and professional. I would recommend him to all my friends and family. The business manager Michelle was also very friendly and made my purchase very easy ! Thanks Diver Chevrolet
Bruce Blake without a doubt is the best and most honest, straight forward car dealer that we have ever met. There is no beating around the bush with Bruce. He is as honest as the day is long, and has always been there for my partner and I. We have known Bruce for years, and feel like he is a good friend. Bruce makes people feel special, and that's what living is all about. He is not just looking for a quick car deal to make that commission for himself. He truly wants to help the customer find the best deal for their money, not to mention the most comfortable car for the buyer. Bruce will not attempt to talk you into something else, which I truly find appealing for a car dealer. Most of the other dealers that I have dealt with act like the buyer is stupid, and try to get over on them to get more money. Not Bruce... I have referred people to Bruce, and have never heard one bad comment from any of them, in reference to his professionalism and honesty. This is who Bruce is as a person, not just a car dealer! We just love Bruce, and pray that he sticks around awhile so we can keep purchasing Honda's from him. Aloha, Sally and Kahau
Jordan Clarius = Pleasant experience, fast, great deal
by DelawareTDI from DealerRater.com
August 4, 2018
Jordan Clarius was excellent to work with and made the entire process a breeze. He was responsive to my needs, worked out the details of the deal quickly, and knew the product inside out. I have dealt with many care sales men and women, having even sold cars myself, and Jordan is one of the best. Knowledgeable, respectful, and professional. There was no nonsense...no game of haggling (great price to begin with)...no fake interest or attention--I was treated like a real person instead of the next pay check. I will definitely be back to Jordan and Garnet in the future.
This dealership is the easiest one I have ever worked with. We have bought our last 2 cars here and we will keep going back. I was texting with a dealer over the phone on a Friday, he gave me all of the info on the car I was looking for, got me the numbers I needed to be at, we set up a time for Saturday morning to look at the car. When we got there, he was waiting for us with a new clean car, went for a test drive with us explaining all of the features, very helpful. Once we went back in the show room, all of the numbers we talked about were the same, no supersizes at the end. Only took about 3hrs, and the car was spotless with a full tank of gas. He helped me set up my phone to sink with the car and followed up on Monday to make sure we were happy. Over all great experience. Highly recommend this dealership!
So we all know going to look at a new car can be overwhelming and anxiety ridden. No amount of research can prepare you for the moment of walking into a dealership. luckily for me, I reached out via telephone a few days prior and spoke to the amazing Casey. Casey was patient and kind on the phone and answered all my question prior to me making the decision to step foot inside the location. He even called me back promptly when he had to ask his manager about an odd question I had about price matching. A few days went by before I had the chance to get over to Garnet Volkswagen after work. As soon as I walked in, Casey was there, even though I didn't tell him I would be stopping by that day. He remembered all that we had talked about on the telephone a few days prior. He even remembered the exact trim level I was looking at as well as the car that I was looking to trade in. Great memory!! especially for an unannounced walk in. He set me up for a test drive and explained all the technology features of the 2019 Jetta SEL. what a car! I think he could sense that i was a bit overwhelmed with all the tech beautifully placed in the vehicle and literally sat with my boyfriend and i and explained nearly ever button. The car comes with a users manual... Casey definitely didn't have to go through all the features with me like he did, but he was so kind to do so. He was knowledgeable, patient, and honest through the process.I literally can not express how awesome Casey is. He explained everything throughly, gave me a no pressure attitude, made me feel comfortable and 100% sure of my purchase. I would HIGHLY recommend him to any of my friends, family, and coworkers if they were looking for a Volkswagen. Thank you Casey! You made the process so easy. I couldn't be happier with my experience and my new car!!!!
This was my first new car purchase. Coming into the dealership, I knew what type of car I wanted. Fran was so helpful with finding me the perfect car. He was very knowledgeable with each car, and he was very respectful of what I wanted. There was no pressure of upgrading either! The relaxed and friendly atmosphere made my car buying experience even better. I highly recommend coming to Garnet Volkswagen and working with Fran.
Phil and Eddie provided the type of experience you don???t come across very often these days. From the moment I walked in until driving off with our new car, my wife and I were treated like family. No pressure whatsoever, but a solid deal from quality people. People buy from people, and while this is our first VW, it won???t be our last.
I live in Virginia, yet I have started buying my Audis from West Chester Audi. First a 2016 Audi S8 Plus and last week a 2018 RS5. Why you ask? Because my salesman goes the extra mile to make sure I get what I want and follows up after the sale to make certain I am satisfied. Best buying experience ever!Moreover, he has taken the time to get to know me so that he can recommend new offerings from Audi that he knows will interest me.
There IS a better mousetrap and these guys (& girls) have made it. While the price WAS a major factor ; they price them to be sold, it was really the "how" they do it here that left me floating out to my new car. Painless?? Forget painless, this was ENJOYABLE!! I agonized over having to deal with another typical "dealer" yet, never had to. "Dealer" in definition is the only similarity between Sky Motors and anywhere else.. this is people helping people get what they want. Brett, Justin and the entire team - Thank you!! Best car buying experience ever!!!
Kevin, Ed, Bob, Bill and the staff went above our expectations. They were in constant communication throughout the purchase. The car was delivered as promised and would highly recommend this dealership!
I recently purchased a PASSAT from VW Newtown Square. Everyone was professional, helpful and patient. I particularly want to thank and commend our sales person, Jeff Deacon. He tried to help us make a decision but was never pushy. It was certain that he wanted us to buy whatever we felt was right for us. And when we picked up the car, he spent a great deal of time helping us figure out how everything worked. I highly recommend Jeff and the entire team at Newtown Square VW.
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
I gave this rating because of the attention, consideration, and accommodation that I received from Rex Aaron. God bless his heart. He took very good care of me. As for Anthony xxxx at service, he did not demonstrate any customer service etiquette to me. I was already upset about my disappointment with vehicles that I purchased just in May, and having so much problems. He got very argumentative with me on the phone coupled with condescending attitude. When I came to pick up my car he completely ignored me, and never acknowledged me, even as as I was saying hello to him. I was taken care of by others. That is not how I know Lincolon.
I purchased a car from this lot and it was a much easier process than I thought. From the time that I showed interest to the time that I left the lot my questions were answered timely and my time was well spent. Loreal was a huge help in the car buying process and her customer service is unmatched. As a first time car buyer I was welcomed and treated with the best intentions.
They were very nice. The cars I looked at were very clean. I ended buying a different vehicle from a different dealership simply because of the specific vehicle I wanted. But I put money down on a vehicle, and was refunded and even then they didnt pressure me and still were very nice throughout the process.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
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