Kevin, Ed, Bob, Bill and the staff went above our expectations. They were in constant communication throughout the purchase. The car was delivered as promised and would highly recommend this dealership!
A terrific little car
by JettaJoy from Gaithersburg, MD
October 4, 2018
great on gas, lots of space inside (my son is 6'3) and has plenty of legroom, trunk is larger then most mid size cars, extremely reliable
After dealing with large dealerships and having terrible experiences, I was lucky to find HG Motorcar. No pressure sales, laid back salesmen, fair pricing and fantastic service. I had an issue with my vehicle and they bent over backwards to make it right. I couldn’t be happier with my experience. And I love my new car!
by Daddy from altoona pa
January 1, 2019
This car met my needs at the time. I have needed a car that got good gas mileage and was not a prius. this filled the need. the vehicle is sneaky fast (it’s not camaro but comparatively)
I was looking for a specific Kia Soul and I found it at HG Motorcar. They had just the one I was looking for at a great price!!! I couldn't be more happy with Ron and Jeff. This will be my company car.
Car serves as a great commuter car for me
by Jackie 289 from Chicago, Il
December 10, 2018
Car gets over 475 miles to a tank of gas. Very few maintenance issues if any. Has heated seats, mirrors, apple linked radio. Great car for the money
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
Great, speedy and reliable car
by sdawgg from Greensboro
December 15, 2018
I have never had to worry about mechanical issues with my Jetta. It has run perfectly since the moment I got it. Great gas mileage. Classy and stylish interior. Smooth and zippy. Love it.
We spent the day at this dealership and couldn???t have had a better experience. They met our needs and went above and beyond to accommodate our requests. I am so impressed with our salesman, he really treated us well and his experience showed. He was so patient with us and I am confident he gave us the best deal possible.
Best car owned ever
by Chhayansh from Jaipur,rajasthan
January 6, 2019
This car has a good high speed with top speed of 280 kmph , has a wonderful interior , and offcource good space with good design , just need a good care....overall best sports and family car...
Dave Baldwin, my salesman was a perfect match. Very helpful when transitioning to a new Jeep Compass from a much smaller Mitsubishi Lancer. He was very knowledgeable about the various incentive programs available and picked the perfect vehicle for me and my driving needs. I would recommend not only Dave Baldwin but the Jeff D'Ambrosio Auto Group for your next vehicle lease or purchase.
Love my Jetta
by Mark S. from York, PA
December 30, 2018
This car is just the right size and suits my needs. My commute to work places 500 miles a week on my car. The diesel engine gives me great gas mileage. It's interior is comfortable and I don't feel like I'm in a tin can.
On Monday, October 29, I purchased a 2018 Jeep Compass with the experites of Jeremy Winters. Jeremy was fantastic, he was so knowledgeable. I went to the dealership to look at two other cars the compass was not even on my radar. Jeremy showed me what I wanted to see but then he suggested the Compass, and I knew this was the car, if it wasn???t for Jeremy???s expertise and knowledge of people and cars, I would Never have been satisfied. This is the fifth car in our family that we have purchased at Jeff D???Ambrosio by Jeremy. I just want you to know that you have a Gem in Jeremy. He is so friendly, customer orientated and a pleasure to work with. He has made me one happy customer. Thank you so much Jeremy for beeing a caring and wonderful person. Sincerely, Judi McCulley
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
I have recently leased my first truck through Dave Baldwin and I couldn't be happier with the service I received. Leasing my first truck was pretty stressfull but Dave was extremely helpful at evey step and made the process very smooth. I would highly recommend his services.
by Scriggity from Washington, DC
December 5, 2018
This car is very reliable. It's a big sensitive to the gas pedal - slightly tap and the thing takes off. Love the leatherette interior. Keeps it very clean!
My husband and I came to the auto service area because we had the low pressure tire light on. Scott Payne was the person that took care of us. He put air in our tires immediately, to get us on our way. He was so pleasant and accommodating. The next day my husband had to go back because the light was on again. Scott helped him and explained to him that there was 4 cars ahead of him, (it was a busy Saturday.) He kept my husband informed of his wait time and that we had a leaking stem, as soon as they found the problem. Scott, always greets you with a smile and is very helpful. This is the kind of people that makes you want to come back to your dealership. Thanks Scott, Maurice & Brenda Treadwell
Great Drivers car
by Louis from Fairport NY
November 5, 2018
My VW Jetta is a very good drivers car. My wife loves it. it's power and fule milage are very good. We are strongly considering leasing a second Jetta. I would recommend a Jetta to anyone.
After writing on my survey about a handicapped concern; the need for a foot stool to enter the back of the shuttle van, the owner, Jeff D' Ambrosio, called me. He had reviewed my comments, checked out the problems and assured me that the problems would be corrected. He would buy a foot stool for van access, purchase some chairs for the waiting room lounge that shorter people (I'm 5ft 4in) ) could sit in without getting back pain and addressed a miscommunication about what time my car would be finished and ready. Good customer service is vital to all businesses, and I feel Jeff cares about his business and his customers. I am now willing to change my initial rating to all top stars, 10 stars to Jeff D' Ambrosio.
Awesome Gas Mileage!
by Jettus from Baden
October 10, 2018
I am getting awesome mileage with my Jetta 1.4T. I drive conservatively and am averaging 46 miles per gallon on average. Winter months drop that down to about 40 mpgs.
They were very nice. The cars I looked at were very clean. I ended buying a different vehicle from a different dealership simply because of the specific vehicle I wanted. But I put money down on a vehicle, and was refunded and even then they didnt pressure me and still were very nice throughout the process.
I leased my first Jetta and bought my second.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the comfort and power of the Turbo four, but it was too low for my girlfriend and me. The handling was suberb. Nice car.
Even though I ended up buying a different vehicle they were very nice. They didnt pressure me at all and they have very clean vehicles in their selection. I would definitely recommend them to a friend or family member.
Great car, fun to drive and excellent mpg
by Sab0710 from North Las Vegas
December 26, 2018
It is a great car. It's the TDI model so it's diesel which makes it excellent on mpg which is something like 45 mph on the highway. The Turbo gives it very nice HP with great acceleration when you need it, the SEL model also give this Jetta all the "bells and whistles" love the heated leather seats, dual climate control, back up camera, GPS, moon roof, etc all in all its a very nice car the only Con would the engine is a little louder than id like but really not a problem at all, it is a diesel so the engine sounds like micro semi truck engine .
I never felt any sales pressure. Ali is the best. I felt part of the family each time I had an encounter with him. He was kind,thoughtful and no matter what issue I had, herl addressed it most expeditiously. Ali promised to be with me during the sale as well as after the sale for any repair services I may need in the future.The amount and quality of the cars there is amazing. I recommend to anyone wanting a great used car and Excelled customer service to shop Executive Auto Sales.
love my diesel
by Steve from Charlottesville, VA
December 17, 2018
This is a 2015 Jetta TDI which received the diesel "fix" from VW. Runs fine, gets 48 mpg on trips to FL, very comfortable on long rides. Very large trunk, so nothing gets left behind.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
Budget fun and spacious family car for the size
by AP1194 from Indianapolis, IN
November 29, 2018
I 'downgraded' from a CC to a Jetta GLI because I wanted a lower monthly payment and it's been a fine move. The Jetta interior is not as nice as the CC or as well put together, but there is a lot of room for such a small car and it's comfortable enough even on long drives. The 2.0T engine is a strong performer at low RPMs, with good passing power and a responsive transmission. Ride is mediocre; I think the tires are too hard. The cheapness of the car also shows with more road noise than I prefer.
Maybe I complain too much! The radio is very good; the tech interface is easy; the climate control works well (but no rear HVAC vents!!!); heated seats, sunroof, and satellite radio are luxury enough for me. Overall it's a good value and a fun car to drive. It's just not as good as it could be.
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