19 and counting
November 5, 2018
They'll know who we are, and I should probably be embarrassed to say we've bought 19 cars here over the past 20 years or so. I have great respect for Jerry and Ed, and that keeps us returning even more than the quality of the product. Many good folks there -- Ted, Brad, Robert out front; Paul, Greg, Scott, Mike (perhaps the best) in service. But yesterday's trade of my 2014 S60 on a 2017 S60 may be the best "car sales experience" ever -- Denise is outstanding. Committed, concerned, unflappable with all my "what if we do it this way..." questions, exceptionally knowledgeable about the details of the car and the process, determined to make it happen, fast-paced and focused. Really outstanding. Jerry knows I have many stories to tell about our 20+ years as Stillman customers, and we're still there. That should speak for itself. And yesterday -- thanks Denise!