I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
It's great to have someone that can explain and passionate about the vehicle that you want to purchase. It takes time but very well explained. From the receptionist, sales consultant, finance to manager, you will feel like you're family. Every minutes counts and all my question were answered even the DO's and DONT's. The service team is very efficient.
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
Terrific customer service, prompt, courteous and thorough. I used my car for long distance driving ( last Volvo had 325,000 miles). They always make sure my car is truly road ready before I set out on each adventure.
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