Ken Pollock Hits A Home Run
December 3, 2018
I am from New York and recently found it necessary to shop out of state for a used car that my wife and I desired. More specifically, a 2017 Nissan Armada. Considering this, I eventually found the car that I wanted at Ken Pollock Volvo in Pittston, Pennsylvania, where I had a fantastic experience. From the very start, each and every staff member provided all of the necessary information that I requested, were responsive to my email inqueries and quickly alerted me to the arrival of several vehicles that might have been of interest to me. Then, I took the 3 hour trip and visited the dealership, where I was fortunate enough to work "hand in hand" with a tremendous salesperson - Chet Miles, who was friendly, personable, easygoing, helpful, professional, knowledgeable and most importantly, straightforward. In addition, Jill - the Internet Coordinator, Ryan, Aaron and Paul Mazzetelli - the Business Manager, were marvelous and helped to insure that the process of buying a car with them was kept simple, honest and thorough. Overall, the Ken Pollock team "Hit A Home Run" with my wife and I and certainly made us glad that we made the trip to see them. In closing, this was one of the best car buying experiences that I have ever had and I highly recommend them to those of you who are reading this review, and looking for a first rate organization who knows how a customer should be treated!