Dealing with Tom Galli (sales) and Doug Murphy (technician) for over 22 years. Always exceptionally satisfied. Won’t go anywhere else. Two Volvo dealers much closer to our home. They don’t compare to Ramsey.
I was on my way to the Audi dealership when I decided to stop at Volvo first. I saw the car I had fallen in love with online but still wasn’t convinced about Volvo. LJ stopped me on my way out and offered me a test drive. Driving the XC40 was a WOW experience. There was no going back to Audi or BMW. I appreciated that LJ hustled to offer me that test drive and he made the process of purchasing it simple. I appreciate his follow up and attention to detail. The dealership is bright and clean, clean lines. Love the Swedish influence in its design. I’m truly happy with the WHOLE Volvo experience. Top notch.
I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase
I'm surprised by the review that said there was no follow through. We too were an out of state buyer. The internet based salesperson emailed me regularly, responded quickly, set up a visit and confirmed the visit over the course of the week. She lined us up with a gracious salesperson and he and the sales manager worked hard to make sure they met our numbers.
This is my second Volvo leased from Prestige and specifically, Ron Landstrom. Nothing but great things to say about the team there and the process - from them trying to find my daughter a Pretige teddy bear - to pricing the XC90 very competitively - to them bending over backwards making sure I???m happy. In my experience, you???ll be hard pressed to find a better dealership to do business with.
I cannot express how professional and helpful Patrick Beauford was in the initial presentation of the car and also on some follow up questions I had. Pat Masone was also very professional in his discussion of the finances and Craig Melquist was very helpful with some of the questions I had. Overall the relaxed and highly professional and low key approach was a major factor in my decision to go with the Volvo.
We leased a S60 from Patrick and it was a great experience the moment he took the call. Excellent price, patience and knowledge. Would recommend him to anybody looking for a Volvo. He even had the car delivered to our home.
I've been a loyal Volvo owner for over twenty years. The office admin & sales personnel that I interacted with (Todd Garno - sales) made my purchasing decision an easy one. They were outstanding & I was extremely pleased with the value of my 2012 Volvo S60. However, an unexpected problem did come up three weeks after my purchase. One of the cells in my car battery went bad making it impossible to start the car by simply turning on the ignition. Instead I needed several jump starts over the course of several days to start the car. When I brought the car in to to Prestige Volvo (the dealership) to have this issue rectified, Todd (my salesman) interceded on my behalf to ensure that I received a new battery at no cost even though the was no extended warranty coverage for the battery. This service was certainly appreciated!
Working with Ronnie at Prestige Volvo was a pleasure. Such a nice guy and he took a good care of me, Liroy and Pily.and I never felt pressure to do anything. I love Volvo and my experiences at the dealer always confirm to me why. Thanks to everyone involved. You all made us feel great without the whole process.
Wow...what can I say? Melissa and her team made purchasing my vehicle seamless. This was my first Volvo purchase and I LOVE my truck. I arrived at the dealership and felt as if everyone was waiting for me. The paperwork was ready and I pretty much just had to sign and drive. THANK YOU THANK YOU THANK YOU! :)
Your professional attitude of dealing with your customers deserves appreciation. I once again would like to thank you for giving me such a wonderful customer service experience, and I wish that your company should maintain the same in the long run.
They impressed us with extremely professional service, warm and considerable staff, outstanding customer service. We had a VIP treatment even we just walked by into their showroom. That made us decide to take the volvo home!
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