Used Volvo XC90 Recharge Plug-In Hybrid for sale near Hackensack, NJ

service dept was very courteous and helpful.all the work was completed the same day. the entire staff was wonderful.

I have had a great experience here. The Sales team was extremely patient and did not push us to make a purchase. They made us feel welcome and comfortable. Service is great as well. They always accommodate our requests and respond with an option that is convenient to us. Premm was great. He spoke with me and understood our concerns and provided immediate assistance in making sure that the issues with the car were handled and addressed right away.

Had an pleasant interaction with the sales staff. At first by email and phone. Then visited at due to random chance. The sales person i spoke to was really pleasant, not pushy. However the dealership, like many other, tacked on additional fees which should be part of the cost of business and not added to the customer as 'additional fees'. I didnt purchase because at the time i wasn't ready, so i didnt get to negotiate etc, however the added fees are discouraging.

As a long-time customer, I've seen this entity improve substantially under it's relatively new management. My most recent service visit (scheduled annual maintenance) was particularly gratifying. Antonio has handled me in the past, and he made me feel as if he knew me personally, even though it's been a year since we last interacted. He is thoroughly professional, and he is an excellent ambassador for a company that delivers on the promise of superb service, which one hopes for when paying for Volvo - I was well taken care of - and it's highly appreciated - especially during these stressful times. We're currently living upstate, but I preferred to take care of this in Manhattan, instead of establishing a new relationship with an upstate dealer, and I am glad I did so.

I needed a new set of rims for my Polestar 2 so that I can have a winter wheel set and a summer wheel set. I worked with Dan Filipe and he was great. He was quick to respond to e-mail and texts, he got the parts in, and he promptly shipped them out. When he did ship them out, he sent an e-mail with the tracking number. The rims arrived in perfect shape. It may seem a simple thing for a manager to be responsive and proactive in communication, but I don't take it for granted. Dan set the bar for others.

Aldo was responsive and knowledgeable. We drove to the dealership from PA and it was worth it. Give Aldo a call, you'll be in good hands. Big selection and great pricing. No pressure or upselling. Good people that made the experience really great. Everyone at Prestige were welcoming and attentive.

It is a magnificent family car and very stable, I certify it, very luxurious and very beautiful inside comfortable in every way, performs at its best on the road

Just purchased our first car in the US here, and the overall experience was beyond expectations. Alon was our sales representative. We have visited the shop three times, and because of my working hours, each time I got Alon to work overtime. I'm sorry Alon! Even though Alon was being nice and patient, and walked us through every bit of detail we can or cannot think of. It was super helpful since we have zero experience with this process. In addition, what I liked the most was that Alon had never been pushing as many salespeople would, which allows us to think without pressure. We have worked a bit with Justin as well, who helped us understand all the features of our car. He's always got a cool and happy vibe and provided us with a great and informative test-driving experience. The finance staff we worked with, Francine, knows very well about what she's doing. She was very patient and explained everything ultra clearly. Especially when you consider us as second-language users, you can see how helpful she has been to us.

As usual, the service at Smythe is exceptional. Doug MacAdam was my Service Advisor for this visit and di everything he possibly could do to make this a stellar service visit. I required a Loaner for this visit and Doug got me an XC60 (the model I have driven for years) so that I would feel comfortable driving it. My husband brought his car in for service the following Monday & Doug arranged that I pick my car up on the same day so that we did not have to make 2 trips. Tom Coward has been my Service Advisor as well in the past and he, too, does everything to make the visit smooth and stress-less. I love Smythe Volvo and have been a customer since the early 2000's and I would not go anywhere else to lease, buy or service my cars! Thank you so very much!!!

I recently obtain a complete set of 20 inch rims and tires from this dealership for my 2022 XC60. I wanted to downgrade from my 21 inch rims. When my tire installer tried to mount the new rims he couldn't. I went back to this dealership to see what they could do. Turns out Volvo had over painted the rims and Mike informed me that he would have a technician remove the excess paint and mount the tire for me. I was very happy that Smythe Volve stepped up to the plate and took care of me. I highly recommend them.

At a different Volvo dealership, my car was sitting waiting for service from the 13th. Prestige Volvo kept giving me extended wait times despite me calling to get a rough lead time before getting my car towed there. On the 29th I ran out of patience. Smythe and a few other Volvo dealerships have told me that they can see it on the same day or next if I get it towed there. I've had a good experience at Smythe with my old 99 S80, so I chose them. My car was seen the same day. The difference in service was night and day. I received a digital sign off on the work to be done, along with a video of things to look out for. I couldn't believe it. Meanwhile, I would probably still be waiting around for my car to be seen at the other dealership. I don't know what their issue was, and it no longer matters. I won't be back there ever. Thanks to everyone at Smythe!

I am extremely happy with the maintenance service and the sales department especially Mr Stacy Hopson. I have bring leasing my cars ever since 2016 and I have been very satisfied satisfied with the entire dealership.

They Took Care of Us My husband and I can't say enough kind things about Volvo Cars Glen Cove. The entire team (sales, service, finance, and management) went above and beyond to help us bring home our certified pre-owned vehicle. Our story is, in many ways, out of the ordinary. We live out of state and found our dream Volvo on their website by chance. The sales associate (Jonathan) was responsive and energized. He even hosted a video call where he showed us the car in detail. When an issue came up with the vehicle after we had flown to NYC to pick it up, Kristin Hendrick, personally assisted us and made what could have been a difficult situation easy to understand. Her kindness and willingness to help was extraordinary. The service department was prompt and helpful and Deron in Finance was a pleasure to work with--answering questions about our new warranty and out-of-state registration. Volvo Cars Glen Cove took care of us and we would do business with them again.

TJ at Hendrick Volvo in SC was amazing. He has helped us through the years. We would highly recommend him. He is so attentive and helpful. He takes that extra step.

My husband and I have owned Volvos exclusively for the last 35 years. We've been dealing with the Glen Cove dealership in the past 4 1/2 years and found the service to be excellent. It appears that post-COVID there has been a great deal to be desired. That being said the new manager, Vito, has been informative, patient and most willing to answer my questions and resolve the challenges that this dealership has faced. I am confident that he will be the person to bring back the dealership to its place of excellence.

This is a beautiful car. Our car is the mid level. Not totally sure it is as luxurious as it's price point. Drives and feels very nice. Feels nimble and safe. Visibility all around is great. Safety features such as the pacing cruise control and lane management are excellent. The gage cluster is minimal with a lot of empty space where they should have put a real fuel gage, not the miniscule 4 dashes that go unlit as the fuel is used. The car has no written user manual. It relies on a very limited one on board which cannot be accessed when the car is moving. Hybrid system is not immediately understood how to make it perform well. Bu once you solve that puzzle it is really good. We found a complete 900 page one on line that goes into the detail we wanted. Also the on board one does not have an index so you get to hunt and guess to find what topic your question is under. This was a major frustration for us. The back seats are very firm, which was surprising at this price point. That is why I knocked the comfort level down. Front seats are wonderful. Lots of rear leg room though. There is a lot of room behind the second row seats when the 3rd row is down, and this suits our travel cargo needs very well. 360 camera is excellent. Fit and finish is superb. The turn signal stalk has too many functions such as head light control. A switch on the dash would be much better easily showing which mode the headlights are in. The various functions are not as intuitive to control or find. There is a learning curve, not a difficult curve, but just jumping into drive it might be the wrong approach. Perhaps it is standard Volvo like not standard BMW like as we were used to. Now that we know the car better we would buy it again.

My wife and I spent about two hours with Dennis Romero earlier this week test driving an XC 60 and reviewing options. Mr. Romero has a wonderfully soft and knowledgeable presentation style. We did not feel pressured at all, which had been a concern going in. My wife has not yet decided whether or not to replace her existing vehicle but if -- or rather when -- we will be going back to Dennis.

This dealership owned by the Riley family has evolved with the times since my first Volvo back in 1980. The main reason I like their service is Paul Zulkeski. Paul comes from a Volvo service background and knows these cars inside out. Bottom line, he gets the right job done the first time. I have no idea what I'll do in terms of service when the time comes that he is no longer there.