Most recent consumer reviews
I've never had to put so much money into a vehicle that I
I've never had to put so much money into a vehicle that I have on this Cadillac and if your fob goes bad then you can't start your vehicle without a fob that's bull crap. Plus the Cadillac people don't stand behind their vehicles on what the performance and their looks and guarantees are
- Comfort 3.0
- Interior 4.0
- Performance 2.0
- Value 2.0
- Exterior 1.0
- Reliability 2.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
DO NOT BUY GM AWARE DANGEROUS
Bought used with 96,000 miles . Loved looks perfect size was so excited to be able to own a Cadillac. I will regret it forever. 2 months in driving cross country to grandmothers funeral, was left stranded in middle of nowhere usa when fuel pump failed for a week as it was on national backorder. After $2300 in repairs and $1800 on motel and food for week for family and missing funeral I was devastated. 1 month after headlights were filling with water couldn't afford the nearly $2000 replacement cost as GM refuses to acknowledge and fix the issue and has hundreds of complaints for issue I've had to remedy on own. At month 11 of ownership, was again traveling cross country to relocate California with disabled daughter and two service dogs . In middle of vast desert hundreds of miles from anything and without any warning of any sort engine stops in middle of highway. Managed to get car towed to nearest shop 80 miles away. Emgine had thrown rod causing catastrophic engine failure and new engine needed. Shop order 4 engines replacements taking a week for each to arrive and each engine was bad . 5 the was ordered by my dealership in Indiana but took 10 days to arrive. Spent 7 weeks stranded and spent everything I had in savings trying to pay for rooms and food , eventually was left sleeping in car in shops lot , lost my job our home everything. GM IS AWARE ENGINE IS PRON TO CATASTROPHIC ENGINE FAILURE AND ONLY ISSUES A REPLACE DONT REPAIR ORDER NOT A RECALL. 2010 WAS RECALLED BECAUSE OF SAME ENGINE PROBLEM. UNETHICAL COMPANY AND WILL NEVER BUY RECOMMEND OR GET NEAR ONE AGAIN. THIS CAR IS A DEATH TRAP AND MONEY PIT. KBB VALUE 7600$ REPAIR COSTS IN ONE YEAR 11,700$
- Comfort 4.0
- Interior 3.0
- Performance 1.0
- Value 1.0
- Exterior 4.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
GM does not take care of manufacturing issues
I bought this beautiful car in 2017. Loved it! In 2021 it got water in the back in wheel well, when I took it to the local Caddi dealership they said it was from a clogged drain tube. It cost me $2100. to have it repaired after several attempts to have GM to cover the cost. Now 2 years later it has happened again with the ticket price at $5300.!! I called GM again and asked them to put this issue on recall list but they refused! A credit to my bill of $500 they gave which was totally unacceptable due to this is the second time! I am ready to retire and a single female soon to be living on fixed income. I cannot afford another 7 years of car payments but GM could care less! GM has really become a company I would not advise anyone to their faith in when they should take the responsibility. I now will have a total of $6800. in repairs for this car! GM should be ashamed of their business ethics and how the treat their customers!!
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 2.0
- Exterior 4.0
- Reliability 2.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
