2011 Cadillac SRX consumer reviews

$34,615 starting MSRP
side view of 2011 SRX Cadillac
81% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior design 4.7
  • Performance 4.2
  • Value for the money 4.3
  • Exterior styling 4.8
  • Reliability 4.2
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2.3

DO NOT BUY GM AWARE DANGEROUS

Bought used with 96,000 miles . Loved looks perfect size was so excited to be able to own a Cadillac. I will regret it forever. 2 months in driving cross country to grandmothers funeral, was left stranded in middle of nowhere usa when fuel pump failed for a week as it was on national backorder. After $2300 in repairs and $1800 on motel and food for week for family and missing funeral I was devastated. 1 month after headlights were filling with water couldn't afford the nearly $2000 replacement cost as GM refuses to acknowledge and fix the issue and has hundreds of complaints for issue I've had to remedy on own. At month 11 of ownership, was again traveling cross country to relocate California with disabled daughter and two service dogs . In middle of vast desert hundreds of miles from anything and without any warning of any sort engine stops in middle of highway. Managed to get car towed to nearest shop 80 miles away. Emgine had thrown rod causing catastrophic engine failure and new engine needed. Shop order 4 engines replacements taking a week for each to arrive and each engine was bad . 5 the was ordered by my dealership in Indiana but took 10 days to arrive. Spent 7 weeks stranded and spent everything I had in savings trying to pay for rooms and food , eventually was left sleeping in car in shops lot , lost my job our home everything. GM IS AWARE ENGINE IS PRON TO CATASTROPHIC ENGINE FAILURE AND ONLY ISSUES A REPLACE DONT REPAIR ORDER NOT A RECALL. 2010 WAS RECALLED BECAUSE OF SAME ENGINE PROBLEM. UNETHICAL COMPANY AND WILL NEVER BUY RECOMMEND OR GET NEAR ONE AGAIN. THIS CAR IS A DEATH TRAP AND MONEY PIT. KBB VALUE 7600$ REPAIR COSTS IN ONE YEAR 11,700$

3.7

GM does not take care of manufacturing issues

I bought this beautiful car in 2017. Loved it! In 2021 it got water in the back in wheel well, when I took it to the local Caddi dealership they said it was from a clogged drain tube. It cost me $2100. to have it repaired after several attempts to have GM to cover the cost. Now 2 years later it has happened again with the ticket price at $5300.!! I called GM again and asked them to put this issue on recall list but they refused! A credit to my bill of $500 they gave which was totally unacceptable due to this is the second time! I am ready to retire and a single female soon to be living on fixed income. I cannot afford another 7 years of car payments but GM could care less! GM has really become a company I would not advise anyone to their faith in when they should take the responsibility. I now will have a total of $6800. in repairs for this car! GM should be ashamed of their business ethics and how the treat their customers!!

3.3

Avoid at all costs

Avoid this car at all costs. Both adaptive headlights burnt out by water lense. ABS sensors seem to go after a few 1,000 miles. Rear hatch motor burnt out due to water in trunk. Sunroof drains are constantly clogged so water gets in cabin and smells if mildew. Now timing belt issues for a repair of 4k at 116,000 miles.

5.0

Must have a Cadi

A beautiful SUV to have. Everyone needs a Cadi! No issues with it and I would like to get another one anytime. Highly recommend it!

3.9

The least reliable car I have owned

Reason for purchase....incredibly beautiful styling and interior comfort...as well as safety aspect if AWD in snowy conditions. The (very) bad...very expensive to maintain. Both headlamps burned out due to moisture getting inside lamp enclosures...this should have been a recall from GM. Very costly to replace. Brakes and brake discs, wheel bearings and ABS sensors break very easily and after very few kms. Water drainage is poor inside the structure water accumulates and you actually hear the water that has not drained. Door handle chrome finish bubbled after just two seasons. Etc... Will never again buy a GM product. If this is a flagship model with so many problems...I just wander about the less expensive models.

4.9

One of the great american Luxury Vehiles

In my own opinion ohis is a beautifvl SUV but the only bad thing about this beatiful suv is that it has a rather poor acceleration

5.0

First Cadillac I’ve owned

So far no problems love this Suv.....performance luxury all in one package would buy this again and again no disappointments ....let’s see what life brings

4.6

Get compliments on style and love the open space

Always owned the more luxury models and liked their rides better but the versatility of this one is great for me. It has more wind noise but you have to have trade offs don't you? I would recommend it especially for families

2.3

Ive had problems from the moment i bought it

I love the looks of it however its given me nothing but problems i tried to return the car but wasn't allowed to i guess so I'm stuck with it

3.1

Lots of water problems, electric problems

Beautiful car bad design flaws, electric and water do not mix ! Roof shade broke , rear door motor got wet from roof water drains , mold mildew! Horrible! I will never buy another one!